Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 11457249
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not impressed. It starts recording way late into whatever motion it detects. I've missed vital events because of this. I would recommend Arlo. I've never had an issue with my Arlo set up.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Crissy,
Thank you for taking the time to share your Ring experience with us. We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the motion detection and battery work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
After reading your review, it seems that your Ring Video Doorbell is not picking up the correct motion. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. If you are having trouble with your device picking up the correct motion. We recommend adjusting your motion settings and zones. Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of “false positive” motion alert. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/360041248971-Using-Motion-Zones-with-your-Ring-Video-Doorbell-2020-release-.
If you still have concerns regarding this, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.
Thank you, Jamila with Ring.
This one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is a good one but returned because found a better deal but over is a good one
I would recommend this to a friendRing security for home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring works perfect for my son! Picked it up at the store on the day it was to arrive.
I would recommend this to a friendRind Doorbell Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my doorbell it just what I needed for my house to notify me of visitors.
I would recommend this to a friendSturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, havent been able to set it up still but overall its in great condition (as id hoped, its new) had all its parts and cant wait to set it up
I would recommend this to a friendHave to remove to recharge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to remove the whole doorbell to recharge the battery. With the ring 2 and 3, you can pop out the battery and recharge - not so with this model.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello butterfly,
Thank you for taking a moment to leave your review on the Ring Video Doorbell 2020. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
Pretty goof
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good only thing this in that we have take the whole thing off for recharging
I would recommend this to a friendGoood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel so safe having the ring. Knowing i can always see who gets close to my door..
I would recommend this to a friendRing Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ring camera is a good value for the price. It worked really good however it does go out sometimes or it lags.
I would recommend this to a friendBrand response from Ring
Posted .Hi Tweety, I'm glad to hear your Ring Doorbell is working well so far, aside from a few technical issues. If the Doorbell is disconnecting from your wifi network, or lagging when you load the Live View, this is typically related to the wifi signal strength. To learn more, check out this article from our Help Center https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength. Improving the signal strength should improve the connectivity on your Doorbell. If you have any other questions, try browsing the Ring Community https://community.ring.com/ to find answers from other neighbors. All the best, Ashley from Ring.
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little sense of security and neat to use to watch the snow fall outside. It doesn't always capture video and I needed to upgrade my internet just to use it. It still didn't work fully.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello justme,
Thank you for taking the time to share your Ring experience with us. We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the motion detection and battery work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
After reading your review, it seems that your Ring Video Doorbell is not picking up the correct motion. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. If you are having trouble with your device picking up the correct motion. We recommend adjusting your motion settings and zones. Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of “false positive” motion alert. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/360041248971-Using-Motion-Zones-with-your-Ring-Video-Doorbell-2020-release-.
If you still have concerns regarding this, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.
Thank you, Jamila, with Ring
Parrishs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to see why come I didn't get no rewards off of this when I purchased it
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is nit working properly. Sometimes it rings for no reason and won't turn off. Other times it doesn't ring when the buttonis pressed.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RandallF, ensuring your Video Doorbell is functioning properly is an important concern. A quick troubleshooting step you can try is a reboot. In the Ring app, navigate to the Device Health page for your Doorbell and select the reboot option at the bottom of the screen. This will take a few moments, but typically resolves any performance issues. If you need more help with your Doorbell, feel free to check out the Ring Community https://community.ring.com/ to see what other neighbors are saying. Best, Ashley from Ring.
Battery wouldn't charge after intial setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery wouldn't charge after first use. Tried a variety of cords and a variety of charging sources (each time leaving it plugged in at least overnight) for over a week and still no charge. Contacted Ring who after having me try a couple of things to plug it in overnight (even though I told him it had pretty muched stayed plugged in for more than a week) and he would contact me the next day. Never heard from them again.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Anonymous,
Ring knows how important it is to have peace of mind when it comes to your home security, and having an unresponsive device can be concerning. We really appreciate that you have placed value in owning one of our Ring devices for your home security. Rest assured, we are here to resolve your concerns and ensure you have a device you can rely on for the long term.
Based on your review, it seems like you are having trouble charging your Ring Quick Release Rechargeable Battery. Your Ring Quick Release Rechargeable Battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source, such as a computer. Your battery will take around five to 10 hours to fully charge, depending on whether the USB cable is plugged into a USB port or into a wall outlet. Here is a helpful article that describes the recharge process: https://support.ring.com/hc/en-us/articles/206129023-Charging-the-Battery-on-Your-Ring-Video-Doorbell.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you, Jamila with Ring.
Ring Video Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friends are always saying good things about this Ring video doorbell and I agree.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ring doorbell! Im able to keep track of whos entering and exiting my home.
I would recommend this to a friendLove the ring
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring doorbell so much I have 3 of them and just bought one for my sister
I would recommend this to a friendGeek squad installed it in no time flat!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my video doorbell! I recommend this product it is a must have.
I would recommend this to a friendNope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like that you have to remove the entire system to charge the battery, instead of just unscrewing the button plate and removing the battery to charge. No thank you.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello ReeB,
Thank you for taking a moment to leave your review on the Ring Video Doorbell. We sincerely appreciate it! At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
While we are saddened to read that this device did not meet your expectations, if you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/.
We look forward to hearing from you, if you have any further feedback regarding your overall experience.
Thank you,
Jamila with Ring
Not happy with this at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does work will not connect to anything bought something that said would help it did not . So now I a stuck with it and it is not worth it at all.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello wallycher62,
We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the Ring Video Doorbell 2020 work as intended. It is a valuable device that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection.
After reading your review, it seems that your Ring Video Doorbell 2020 is having trouble staying connected to your home wifi. When this occurs, we recommend rebooting your wifi modem and router. Since your router and modem are usually the hardest working devices in your house, for optimal performance, you should reboot them about once a month. To reboot routers or modems, follow the instructions below:
Unplug your router or modem from its power supply (don’t just turn it off).
If your router and modem are separate, unplug both of them.
Wait at least 30 seconds, then plug them back in.
Wait for your internet to be restored.
Here is a helpful article which walks you through additional steps to take if the issue still persists for you after your modem/router reboot: https://support.ring.com/hc/en-us/articles/217240386-In-app-Setup-Failing-Repeatedly.
Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila with Ring
Did not receive this item . It wasr returnedthe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No item to review No help from best buy to resolve an shipping issue which returned the item to the warehouse. After several attempts to reach out I only got the offer to pay for the item again at a higher price than the original price I paid for it and wait up 15 days for a credit to my card. After the item was received back in the warehouse. Offer made by a customer service agent in Korea that would not let me speak to a supervisor about the issue. No one here in the US at the store level at concord mills or the warehouse where the item was shipped to and from would even speak to me about the issue to even try to offer a acceptable resolution.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Unsatisfied,
Thank you for taking the time to share your Bestbuy experience with us. We understand the importance of a seamless delivery, as this allows you to use your Ring device right away! Rest assured, we hear you and are here to offer you some help.
In this particular case, it may be best for you to reach out to Bestbuy's customer service team and see what solutions they have for you:1 (888) 237-8289 or https://corporate.bestbuy.com/contact-corporate-responsibility/. We are confident that they will be able to provide you a resolution to the delivery concern you’ve expressed.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information or assistance is needed regarding your Ring device.
Thank you, Jamila with Ring