Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 11457249
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Get it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Shipping was accurate and product was exactly what I was expecting
I would recommend this to a friendRing Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, added to our Ring products. Now have a front and back doorbell.
I would recommend this to a friendRing doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this it lets me know who’s at the door or if a package has been delivered
I would recommend this to a friendMrRING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel 110% safe makes me feel like i dont have to worry about anyone stealing
I would recommend this to a friendRing doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Has a good picture. The projection is good. There are brief delays of alert notifications but otherwise good product
I would recommend this to a friendBrand response from Ring
Posted .Hello Sasha,
Thank you for bringing this to our attention. Here at Ring, we hear your concerns and are here to help. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that Ring App is performing optimally for you, and that you are able to answer your motion alerts.
Based on your review, it seems that you are having trouble with answering your doorbell from your Ring App. Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible. Please see our help center article for more information on the Rapid Ring App: https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring App concern.
Thank you, Jamila with Ring.
WHEN It Works It's Great...BUT
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when it works it's Great, mine works for a day or a few hours, I fully charge it, again; works only Temporarily !!! Taking it back !!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello JennyBelle,
Thank you for taking a moment to leave your review on the Ring Video Doorbell 2020. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila with Ring
Ring doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently own two of these doorbells, and they’re great even in bad weather.
I would recommend this to a friendWorks ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok , i just had a bestbuy technician that botched the installation
I would recommend this to a friendBeware of the 15 day Rule!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Ring doorbell. It worked fine until it needed to be charged up. Unfortunately it didn’t need to be charged until after the 15th day grace period. I went into the store on the 20th day and was told there was nothing they could do. I was very disappointed after all I only wanted to trade it out for another one that worked properly. The manager refused so now I have a Ring doorbell that I only got to enjoy for 17 days. I hope this helps the next person.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Beware,
Thank you for leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that I am here to resolve these concerns with you today. We would like to note that the Ring Video Doorbell is a rechargeable doorbell. Included in the packaging is a charging cord so that when the battery gets low you may recharge the device. If you have tried the above suggestion and still need assistance, please reach out to us directly at 18006561918. We look forward to hearing from you. -Jamila at Ring
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tells me when ppl are in front of it through my whole house on alexa
I would recommend this to a friendExtremely Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 weeks, but then started missing a full 50% of people that came to my door. I kept increasing the sensitivity until it was at the maximum, but it did not fix the issue. Creating zones and using other features were also no help. Now we're past the return window. Extremely disappointing.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JamesS.
Thank you for taking the time to share your experience with us.
We understand how critical it is for your Ring Video Doorbell (2nd Generation) to activate on meaningful motion events so that you can keep an eye on activity at your door. The features and technology provided by the Ring Video Doorbell (2nd Generation) are incredibly valuable and help provide you with peace of mind about your home security. We would love to assist you with this today, and we are confident we can find the correct settings for your home’s environment.
It sounds like your device is not detecting the motion you are wanting it to. The motion sensors in your Ring Video Doorbell are designed to detect motion up to 155 degrees horizontally and from five to 25 feet outward from the fixture. They're also more sensitive to horizontal movement across the detection area than vertical movement.
One of the biggest mistakes people make is mounting their Ring Video Doorbell too high. If you mount the Ring Video Doorbell too high, you're more likely to catch the motion of passing cars than the motion of incoming visitors. The Ring Video Doorbell should be mounted at approximately 48 inches above the ground for optimal motion detection. If your device is mounted too high, a wedge kit (sold separately) may be used to angle your device and improve the motion detection you are experiencing. Visit our support center for additional information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
RingVideo Doorbell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my Ring Doorbell, but it is a little slow letting me know when someone uses it. Wish it would let me know sooner on my phone.
I would recommend this to a friendWonderful price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is wonderful. It captures everything and it’s very sensitive.
I would recommend this to a friendOBSESSED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this ring doorbell. It has awesome features for packages
I would recommend this to a friendBest in surveillance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for surveillance, at such a low cost as compared to an alarm system.
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased along with amazon echo. Not yet installed will update once done.
I would recommend this to a friendRing purchase was great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love the Ring! Its been a great asset to our home and security
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice , reliable , nothing to worry now even if you are far away home
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Ring Video Doorbell that I have purchase. I never got the first one to work well and wasn't able to return it. While this one works, I am disappointed that it doesn't stay charged even while being connected to a transformer and that it stops working when temperatures get below freezing.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello DJMN,
We understand how imperative it is to have a Ring doorbell solution that works best for you and your environment. While the Ring Video Doorbell is designed with battery life longevity and advanced motion detection in mind, it's still important to consider other factors that may impact your battery life.
The charge from the hard-wiring supplies a trickle-charge to the battery. Depending on what functions the doorbell is performing, the battery may drain faster than the hard-wiring charge can keep up with. Since the amount of power used is dependent on your settings and the functions your doorbell is performing, here are a few tips to maximize battery life:
Keep the amount of time you're in Live View to a minimum.
Adjust your Motion Settings to minimize the number of false positive alerts. Click here for how to optimize your Motion Settings.
Turn off features you may not use very often in the Ring app.
Check your RSSI. If you don't have a very strong Wi-Fi connection, your video doorbell may draw more power when communicating with your network. Click here for more information on RSSI.
Certain weather conditions might cause the battery to drain faster than normal. Click here to learn more about your Ring device and extreme weather conditions.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Video Doorbell concern.
Thank you,
Alexis with Ring
Reconnect problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and set up went fine. It was working fine. But after 1 week it can no longer connect to the WiFi. So far I have not been able to get it to reconnect. It may need to go back to the store.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello,
We know how important it is to have a stable internet connection to your security devices. The Ring Video Doorbell (2020 Release) should have little to no issues maintaining its connection for reliable usage. Rest assured, we are here to help.
If you haven't already, try rebooting your router. Today's routers handle a lot of information, and can benefit from the occasion reboot. Simply unplugging your device for 1 minute or so can help resolve many reconnect issues.
Once the router comes back online, your Ring Video Doorbell should automatically reconnect. If it doesn't, try ringing the doorbell and wait for 2 minutes. If it still doesn't come back online, there is likely an underlying issue to address.
You can contact us at your earliest convenience. One of our product specialists can help diagnose and resolve any issues you may be experiencing. We look forward to speaking with you soon.
Regards,
Marlom at Ring