Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 6441423
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation, Video quality
Door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. A little harder to program. Clear picture.
I would recommend this to a friendBrand response from Ring
Posted .Hi Itsdoorbell.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nd Gen.)! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We have included the steps here to set up your Ring Video Doorbell (2nd Gen.) in the Ring app:
1. Open the Ring app.
2. Tap the menu (☰).
3. Tap Set Up a Device.
4. Tap Video Doorbells.
5. Tap the blue I’m Ready to Scan button. Use your mobile device’s camera to scan the QR code on the device’s packaging. When a green square and a pop-up with your device image appear, the code has been recognized.
6. Enter the location where your Ring Wired Doorbell Plus is being set up. If this is your first time setting up a Ring device, the Ring app will ask you to use your phone’s location services to pinpoint your location.
7. Give your doorbell a device name. You can proceed with the device’s default name or give it a custom name. Connect your doorbell to Ring.
8. For iOS: Tap Join when the Ring app asks to join the Ring wifi network.
For Android: If your device does not automatically connect to the Ring wifi network, exit the Ring app. Go to your mobile device’s Settings. Tap wifi. Select either Ring- or Ring Setup. Once connected, close your settings app and return to the Ring app.
9. Tap Continue in the app when the blue light stops flashing.
10. Connect to your preferred wifi network.
11. Once your device automatically finalizes the setup process, it will be ready to use.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Amilia from Ring.
- Pros mentioned:Ease of use
Can’t beat the Ring look and feel! Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are expensive and I definitely don’t love having to pay for the subscription, but the ease of use especially for older people and hardware quality is fantastic. Comparing this to the Google Nest devices and these are clearly the better value.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Camera Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, and is nice to be able to know what’s going on in the neighborhood when we’re not home!
I would recommend this to a friend - Pros mentioned:Battery life
Awesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this Ring was the best decision for our family. Battery life is long and we haven’t had any issues with connection or it’s app. Access to safety is at our fingertips. Great buy!!
I would recommend this to a friend Ring Video Does the Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally wanted the latest wireless model, but not available, so I went with this $99 unit instead. It does the job just fine; it's attached to glass on an inner door and protected by a locking glass storm door. The connectivity is good throughout the house.
I would recommend this to a friend- Pros mentioned:Ease of use
Ring ring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!!love it, helps when packages come as we have a theif in our area
I would recommend this to a friend - Pros mentioned:Battery life
Happy with this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love that it doesn’t need to be connected to electric since I didn’t have a doorbell. I have it hooked to my Alexa so it announces when there is a visitor.
I would recommend this to a friend - Pros mentioned:Security
I Really LIKE It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the ring, thanks! This is a great security tool when I'm away from my vacation home.
I would recommend this to a friend - Pros mentioned:Video quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, it has a clear picture & clear audio. It covers more than I expected & you can also pan into what you are viewing. Highly recommend.
I would recommend this to a friend - Pros mentioned:Battery life
Ring
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly and battery life is great, only needs a charge every couple months.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring door camera the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera system, easy to install, easy to setup
I would recommend this to a friend - Pros mentioned:Installation
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Wired is preferred but removal and recharging are east.
I would recommend this to a friend - Pros mentioned:Video quality
Eyes from home when you’re not home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera to have when you’re always out of the house. Great quality and camera zoom view. Love it. I recommend it.
I would recommend this to a friend Ring Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This color matches my door and ring camera is great. I see all who comes to my door.
I would recommend this to a friend- Pros mentioned:Security
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! I got this as a gift for my little sister new home. She and her husband loves it. They have teenagers and it give them peace of mind of knowing they are a little safer.
I would recommend this to a friend - Pros mentioned:Video quality
Ring saved my life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera. Was able to catch home burglar in his tracks
I would recommend this to a friend - Cons mentioned:Connectivity
Nice Doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is awesome. Display is very clear. It does lag a little but not like other models do. If you have a tall house that's old you'll wanna invest in the chime pro so it stays connected. Other then that wonderful product.
I would recommend this to a friend - Pros mentioned:Battery life
It’s okay, it has its flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes instead of playing the chime sound it just emits a static crackling noise. Next time, though, it will play normal so it’s not a blown speaker. Have adjusted sensitivity settings to motion, yet it misses motion at times. The built-in app always says it’s updating itself when you try to change tones, and the tones won’t stick or stay applied. Have tried for weeks, so I’m stuck using one default chime. I will say that the battery lasts forever, literally for weeks at a time. Still deciding on wether to keep or try different brand. Also, the app is supposed to save all your video recordings free for the first 30 days but upon going back it deletes certain snippets at random and for no reason so I have no way to reference those clips. I work in phones and computers, so I thought my electronic knowledge would make this a very simple, streamlined process but I seem to have a few gripes that aren’t related to user error. 3 out of 5.
I would recommend this to a friendBrand response from Ring
Posted .Hi RosstaBoss,
Thank you for providing a very detailed review on your experience with the Ring Video Doorbell (2020 Release). This really helps us better understand your concerns, and provides us with the opportunity to address them and improve your experience with Ring.
We would love to get you in touch with a Ring specialist to look into this concern further together. Meanwhile, here is an article from our Help Center that may help address the concerns you are experiencing. This article will go over troubleshooting audio issues that may occur on your Ring device for various reasons: https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide. In this guide, there is one specific step that will be important in identifying the source of the problem. If you have a Ring Protect Plan, or are within the 30-day trial, take note of the audio from the recorded video vs when speaking through Live View. While you have stated that there have been videos deleted, try to collect these examples through a recent Live View.
Videos should remain stored in the cloud for up to 60 days with an active Ring Protect Plan, or until the 30-day trial has expired. Account owners will be the only users capable of deleting videos, so we would like to look at this concern with you directly to report to the appropriate team for review.
Please feel free to reach out on our Ring Community page on ring.com, as well: https://community.ring.com/.
Best,
Caitlin with Ring
- Pros mentioned:Ease of use
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product great price, easy to install. I would buy it again
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent camera for first timers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought video ring doorbell for my daughter. She loves it now she feels more secure and it was easy to set up. Paid the $30 for yearly subscription to be able to record and save. She loves will buy another ring security camera for sure to link them
I would recommend this to a friend