Customer Ratings & Reviews
- Model:
- 8VRASZ-VEN0
- SKU:
- 6441423
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great for the home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love using this to check the door but also to say hello to people coming in when we are not there!
I would recommend this to a friend - Pros mentioned:Video quality
Works Very Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2nd Gen does what the 1st Gen doesn't do operate with a rechargeable battery awesome image quality .
I would recommend this to a friend - Pros mentioned:Video quality
Ring doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase video is very clear and I can speak to whoever is at my door
I would recommend this to a friend - Pros mentioned:Security
Awesome products
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring door bell has been the thing that I have brought and I feel safe.
I would recommend this to a friend - Pros mentioned:Ease of use
Positive product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and installed it for them. Easy to install and set up.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Doorbell Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Videos are very clear. Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great easy to adjust love how you can talk threw it
I would recommend this to a friend - Pros mentioned:Video quality
Love Ring
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to see when an item has been delivered from wherever you are.
I would recommend this to a friend - Pros mentioned:Video quality
camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a charm. Very good doorbell camera. takes great video as well.
I would recommend this to a friend Love the new Coker, Bronze!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new Bronze color. It blends well with my house much bett than silver or black.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for our needs. Really enjoy the product, would highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
JustMe
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just what I needed.. I was not sure at first, but I love it..
I would recommend this to a friend - Pros mentioned:Video quality
Great camera!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera,I love it you can watch all over of front door!! Amazin and I recommend this door bell!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is a excellent! Its very easy to install.Setting it up on my phone was also very easy!
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect for isolating yourself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install after watching a few YouTube videos. I’m somewhat of an expert now. Works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product highly recommend easy to install
I would recommend this to a friendBrand response from Ring
Posted .Hi JamesH.
Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Video Doorbell (2nd Gen.) was easy and straight-forward.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for low tech security and wonderful doorbell
I would recommend this to a friend - Pros mentioned:Security
Satisfied customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my sister. Very convenient and necessary for safety. She loves it.
I would recommend this to a friend - Pros mentioned:Ease of use
Safe
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps you feel secure and safe. Very easy to install yourself. Best decision I made.
I would recommend this to a friend Ring door bell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.U can hardwired u don’t need too worry about changing batteries but u can’t see the package u get sadly
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JobannyB.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell (2nd Gen.) capture all the correct motion events. The Ring Video Doorbell (2nd Gen.) was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
Select the notification options that you want for "Package."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.