Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$49.99
Save $20
The comparable value is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 2093 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,093 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD CHOICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.... I know when people are close and when someones enters my house.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security, just working through the apps, seems ok

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring. Great product to buy. Wonderful to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it it very good , help me alot for every thing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring WiFi Doorbell is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring doorbell is AMAZING. It is easy to install and it records all movements detected in front of the doorbell. You can connect it to your smartphone so that you can see what is happening at your front door at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install no problem I think I made good chocie

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi edmore72.

      Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Video Doorbell Wired was easy and straight-forward.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Very Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I installed the device, there was no information regarding how it would affect the internal chime already in our house. I followed all of the installation instructions exactly and the installation itself was easy and straightforward. However, after it was installed, the internal chime no longer works and I hear nothing in the house to indicate that the bell has been rung. I then called the Ring help line and spent over 45 minutes on the phone. The technician was not able to tell me why the chime no longer worked nor could she fix the problem. Her final suggestion was that I obtain a Chime Pro which Ring would send me for free. If I had known that my internal chime would be disabled (bypassed) by the new one, I would not have purchased it.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JonathanD.

      Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Video Doorbell Wired online and working properly. The features and technology provided by the Ring Video Doorbell Wired are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the concerns mentioned in your review.

      It sounds like your device is not performing as you expected. The Ring Video Doorbell Wired (2021 release) requires existing doorbell wiring for its power supply, but it does not sound your existing doorbell chime. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device (each sold separately).

      If any additional information is needed regarding your Ring Video Doorbell Wired, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Sincerely,
      Matthew from Ring. Ring

  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Big Blue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door bell is great, easy to install and picture and video are very clear. I bought the chime because don’t think my chime works, it is good and does what it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring system is working well and we’ve had no problems since it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great services frome Best Buy! Would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virtuous Woman of God Blessed An Highly Favored.Yt.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgrade your doorbell for safety

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a camera doorbell to stop package thieves after having delivered packages stolen. This Ring doorbell was easy to setup and install. The video clarity is good and the ability to two way communicate is a great feature. Real time alerts is excellent and what enables you to interact and deter thieves if necessary. Also, nice to be able to have the video clip to share if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Wifi smart doorbell and chime

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cheap video doorbell and setup. The chime could be louder.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Clayton.

      Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Video Doorbell Wired and that the included features are meeting your needs and expectations. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      The Ring Chime and Chime Pro can play audio alerts when motion is detected on your Ring device or when someone presses your Ring doorbell. Ring Chime was designed with the ability to customize the type of sound you hear when an event takes place.

      Your Chime or Chime Pro can play different sounds for motion and ring events. We recommend following these steps to choose the best sound for Chime alerts for your environment:
      Open the Ring app.
      Tap the top menu (☰) and then Devices.
      Select your Chime or Chime Pro device.
      Tap Audio Settings, then Chime Tones.
      You'll see two tabs at the top of the screen: rings and motions.
      Tap Rings and select your favorite sound. Chime will play when someone presses your doorbell. You'll hear an audio sample when chosen. You can also adjust the volume with the slider.
      Tap Motions and select your favorite sound. Chime will play when motion is detected on your Ring doorbells and cameras. You can also adjust the volume with the slider.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. Please check out our Ring Community webpage, "Feature Request Board," to share your valuable suggestions for the Ring Chime volume. As always, we will continue adding new features that make sense for our members and our mission. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And extraordinary product, swift timing and great pick up service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package deal is nice especially when you dont want to rely on the app to notify your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring doorbell is exactly what I was looking for! I wanted a video doorbell that didn’t require a battery or a subscription with a monthly charge. I am totally satisfied with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ring product with the Chime 04/18/2021. Followed instructions they worked really well. Suddenly about Oct. 08, 2022, the Ring doorbell unit stopped working, no power. I checked all wire/circuit, transformer and they were working well. I called the Ring support and went through all diagnostic steps, it still did not work. The transformer is 16v and the Ring doorbell unit light is lit up. Only thing I can think of why it is not working is the Ring doorbell hardware itseft. I hate to buy another Ring doorbell since it worked for 18 months only. Ring warranty is only 12 months! Things will break over time but I did not expect it only 18 months. I am so disappointed.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello JanetD

      All our devices do come with a limited one-year warranty, in which Ring will repair or replace any Ring products that malfunction due to defective parts or workmanship, at no charge to you. There is also an extended warranty available through our Ring Protect Plus Plan option. For extended warranty coverage to apply to your Ring device, the device must be within its original warranty period when you subscribe to Ring Protect Plus. Once the original warranty expires, the device will be covered under Ring protect Plus until you discontinue your subscription. Non-Ring and other third-party devices are not eligible for the extended warranty.

      Best wishes,
      Ivan from Ring Ring

  • Rated 5 out of 5 stars

    Greate product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know when som body is in front or pas my door plus if some one ring is diferent alert .the camara is not the best but for the price is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it says it should, love that we can see who comes to the door or through the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doorbell works fine. I am glad that we bought it. It is interesting to see who is at the door.

    I would recommend this to a friend