Customer Ratings & Reviews
- Model:
- B09NLDYGHQ
- SKU:
- 6494617
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Excellent Ring doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product like the others have met or exceeded my expectations.
I would recommend this to a friend - Pros mentioned:Ease of use
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully would definitely recommend it only writing this because it say 50 words
I would recommend this to a friend - Pros mentioned:Ease of use
Bang for your buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Decided to purchase this replacing my failing nest hello, although the picture quality isn’t as good at this price point I’m very impressed! Integrates nicely with the ring alarm electric chime is a nice bonus overall allot of bang for your buck if you don’t feel like spending 200 plus on a doorbell camera. You can’t beat the quality of this doorbell at this price point an absolute must buy!
I would recommend this to a friend - Pros mentioned:Ease of use
Wired Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, especially since I purchased the wired doorbells! No battery to have to worry about changing. Great little device.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Emj3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure about getting the ring doorbell at first! But now after having it for a few weeks it unbelievable. I love knowing l can see who's at my front door and talk to them. The setup is easy and you can also find YouTube videos that will walk you through the setup. I truely recommend the ring doorbell. The sound is good the video catches everything day and night. Awesome video doorbell.
I would recommend this to a friend Love Best BuY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Great Price! The installer was fast and efficient!
I would recommend this to a friend- Pros mentioned:Video quality
Ring Door Bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product we love what it does. We like the quality and actual view of who is at our door. this is a great security product.
I would recommend this to a friend - Cons mentioned:Battery life
Not as easy as it sounds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, it's important to know if this is the original 2nd gen or the 2020-version of the 2nd gen Doorbell. The original has a removable battery, the 2020 version does NOT (and it's cheaper). An important difference! I had a heck of a time installing this even though many reviews say it's easy. I wanted to hardwire this to my old doorbell wires so I didn't have to worry about batteries but the jury is still out on whether I have to be concerned. Originally, it would not ring the chime but it was connected to my phone and the device health said it was on battery, not hardwired - even though I did wire it. After shutting the breakers off for the 3rd time and disconnecting it, reconnecting it and making sure the wire connections were very secure (critical item that they do not emphasize enough), it reported as being hardwired. Then I kept losing the signal - got a rotating white ring around the doorbell every few minutes. I rearranged the antennas on my router (which was only 6 feet away inside the house) but that made the difference. The signal strength needs to be about -60 or better (higher) to have a stable connection. Mine is now -42 so I'm good. The concern I have is that I don't think the battery is really charging from the very low-powered doorbell transformer. Ring manuals say in one place that it will keep the battery charged. In other locations, they say it's just a trickle charge and you will still have to charge it occasionally. And to charge it means turning off the breakers, uninstalling it completely, charging it and then rewiring it all over again because the 2020 model does not have a removable battery! It also took a lot of Googling and testing to get it to link to my Echo Show 5 automatically - you have to connect Alexa devices to the Ring doorbell through the Amazon Alexa app and IF you have the most current version of the app, you can go into the doorbell and tell it to notify your Alexa devices when the doorbell rings - the video then displays automatically on the Echo Show - IF you link the Ring account to Alexa, IF you have the right version of the app and IF you turn on the Announcement Device options in the Ring camera through the Alexa app. I also tried connecting to Google devices - and through a website you can link Ring and Google accounts so you can say "OK, Google...talk to Ring" and you can see your battery status and turn motion detection on and off, start recording and stop - but that's it. No video stream on Chromecast or Google Smart Displays. They could make it work...but Amazon and Google would have to stop being babies and work this out between them. I'm tired... This one seems to be a dud...it works, but man is it a lot of effort to get there!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Sergio,
Thank you for reaching out and sharing your feedback with us. We truly value our consumer’s feedback, simply because it helps us improve not only the product from a consumer standpoint but also our standards of service. This product is intended to be a simple DIY type installation. Rest assured, we’re here to provide you with resources to assist with your installation efforts.
After reading your review, it seems like you are having some trouble installing your Ring Video Doorbell. When installing your Ring Video Doorbell, we recommend using the included screws to ensure your device is installed securely. For step-by-step instructions on how to install your Ring Video Doorbell Wired please see our help center article: https://support.ring.com/hc/en-us/articles/360054984332-Installing-Ring-Video-Doorbell-Wired.
In addition, if you are having trouble connecting your Ring device to your Alexa enable device please see our help center article for more information: https://support.ring.com/hc/en-us/articles/115003247146-Integrating-Amazon-Alexa-supported-Devices-with-Ring-Devices.
If you have any additional questions or concerns, we kindly ask that you reach out to our Ring Community forum, to have a more hands-on experience with other users like yourself: https://community.ring.com/.
Thank you, Jamila with Ring
- Pros mentioned:Installation
good but a bit cranky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I got this, but though the wired doorbell is fine, the chime refused to work. I ended up getting a Chime pro. I also added another satellite for my router. Adding a Ring doorbell was sort of a spur of the moment because there were electricians at my house doing other work. I really should have researched it more carefully. It is possible that by some fiddling with my router settings might have fixed things, it really did not seem worth the trouble. My advice is, if you want the chime, get the chime pro.
No, I would not recommend this to a friend - Pros mentioned:Video quality
Ring video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works very well. However, the image is not great if you need to identify who is at the door.
I would recommend this to a friendBrand response from Ring
Posted .Hi DianeK.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell Wired! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at if any additional information is needed regarding your Ring device.
Thank you,
Melissa from Ring.
- Pros mentioned:Security
Security
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feeling of security that my Ring video has provided is priceless
I would recommend this to a friend Much better than the previous iteration.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a new house we were building and finally got it installed a month or so ago; setup was way easier, and the actual chime is much nicer than just the phone notification.
I would recommend this to a friendBrand response from Ring
Posted .Hi Larry.
Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Video Doorbell Wire and Ring Chime was easy and straight-forward.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Overall performance
Glad that I selected Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Successful setup and use. Subsrcibed at the end of the trial period. Happy with this choice.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Added to use with the Ring Alarm and it was so easy to set up
No, I would not recommend this to a friend - Pros mentioned:Security
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It makes me feel secure to know I can see people who come to my home. Works great!
I would recommend this to a friend - Pros mentioned:Video quality
Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome product, everyone needs a ring great purchase
I would recommend this to a friend - Pros mentioned:Video quality
Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful amazing came as expected no issues with it.
I would recommend this to a friend - Pros mentioned:Video quality
Camera
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is the best I have bought. Great surveillance camera.
I would recommend this to a friend - Cons mentioned:Size
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Happy with purchase. Is a smaller version and does not move position but still works great.
I would recommend this to a friend - Pros mentioned:Video quality
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with The Door Ring and it’s working very well
I would recommend this to a friend