Customer Ratings & Reviews
- Model:
- B09NLDYGHQ
- SKU:
- 6494617
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Security
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install and I feel much more safe!
I would recommend this to a friend - Pros mentioned:Ease of use, Security
Super easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Convenient. No more stolen packages. Love it.
I would recommend this to a friend Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Already had a back porch camera--now both front porch and back are monitored.
I would recommend this to a friend- Pros mentioned:Security
Ring a ring ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to home security. No reason to get up off the couch when the dog barks anymore, just Amazon delivery haha! Seriously though no more questions on when kids get home from school or a night out. And added comfort safety. Nice to connect with other ring owners to be aware of what is going on in the hood.
I would recommend this to a friend Best Buy was the right choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant at first, but by the end I was glad I chose Best Buy for my purchase.
I would recommend this to a friendRing-Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so got I got this doorbell. At least I can see who is at my door without getting up.
I would recommend this to a friend- Pros mentioned:Ease of use
Convenient and Ease of Mind
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of my neighbors had the Ring Doorbell so we decided to purchase. I am glad we did. I like being able to answer without having to actually open the door or go to the door. I especially like being able to view the activity outside my door without getting up and at a later time if I need to go back and review.
I would recommend this to a friend Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get my old system back online so I returned the one I ordered with no problem.
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy installation. Very clear picture
I would recommend this to a friend Minimum voltage specs incorrect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an old house and an original doorbell transformer. I did my research. The minimum voltage for this doorbell is inaccurate. I tested the voltage on my transformer before I purchased this. I bought this older generation unit on purpose because it required a lower minimum voltage as compared to the newer units. It doesn't work! It will not complete the setup and says I now need to upgrade my transformer. Had I known that I would have never bought this unit, replaced my transformer first, then bought a better quality unit. This purchase was a waste of money.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi BestBuyer.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Video Doorbell Wired with Ring Chime are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
We are saddened to hear that the set up could not be completed with your current transformer. The Ring Video Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10–24 VAC, 40 VA max, and 50–60 Hz for continuous charging. If the transformer cannot consistently supply power within that range, the setup may fail or the device may not function correctly.
For more information on your Ring Video Doorbell Wired with Ring Chime, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of use, Video quality
Ring Doorbell and Chime are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the doorbell and chime! Very easy to set up and the picture that is viewed is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I also love the price and it work with easy wire
I would recommend this to a friend I got for a nice price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good I love the rings products I always buy products form Best Buy
I would recommend this to a friend- Pros mentioned:Ease of use
Better Bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Great functionality at a good price.
I would recommend this to a friend Perfect field of view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell cam, we mounted ours where our old doorbell was and the field of view is perfect
I would recommend this to a friendBlack out screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it but sometimes when someone pass by or come up the stairs you can’t see who it is because the screen is black and said processing.
I would recommend this to a friendBrand response from Ring
Posted .Hi Faye22.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Video Doorbell Wired with Ring Chime online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. Usually, connection issue is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
Doorbell is good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my doorbell! It is not immediate enough for me to actually answer the door with my phone but it may be due to my wifi service.
I would recommend this to a friendBrand response from Ring
Posted .Hi wafadu.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the RingVideo Doorbell Wired + Chime. Having a solid connection ensures you do not miss any activity around your home. We are here to provide you with some information to resolve the connection issue you mentioned in your review.
It sounds like the device is not operating as intended. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. Identify and troubleshoot what is causing connectivity issues for Ring devices to give you the best possible video and audio experience.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
For more information on your Ring Video Doorbell Wired + Chime, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of use, Video quality
Easy use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, camera looks clean and clear. Works great!
I would recommend this to a friend Easy to setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, had to replace my transformer but that was another unrelated issue.
I would recommend this to a friendGreat deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic way to watch and track your packages along with any nosy neighbors.
No, I would not recommend this to a friend