Customer Ratings & Reviews
- Model:
- B09NLDYGHQ
- SKU:
- 6494617
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Wired Ring Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Bought wired Ring and it connected easily to our many years old wired doorbell. No need to replace batteries. Perfect visual of front door approach. Chime can be plugged in anywhere in the house and included with the doorbell package.
I would recommend this to a friend - Pros mentioned:Video quality
A very solid wired video doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched the heck out of video doorbells when I bought this as an Xmas gift for my parents. When it came down to it this was as good as any of you aren’t concerned with storing video and just using it as a real time doorbell.
I would recommend this to a friend doorbell & chime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent existing doorbell wiring.
I would recommend this to a friendStopped working less than a yr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 1 yr ago. Stopped working short of 1 yr. Ring customer service sending replacement. Installed by Geek Squad not impressed or satisfied. It’s installed on brick and did not appear secure. Installers should have made necessary adjustments Glad I have warranty.
I would recommend this to a friendBrand response from Ring
Posted .Hi MoM6.
Thank you for taking the time to share your experience with us. We are always looking for ways to better our neighbor experience, and your feedback is an invaluable part of this process. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. We understand the importance of a smooth setup process so that you can begin using your Ring Video Doorbell right away. We can definitely provide you with more information regarding the installation concern that you mentioned in your review.
The Ring Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring Video Doorbell Wired, you can check in on your front door anytime, from anywhere, and see and speak to visitors at your door in real time using your Ring app or Alexa-enabled device. We are happy to provide you with the steps to install your Ring Video Doorbell Wired here:
1. Find your doorbell chime.Your Video Doorbell Wired gets its power from the doorbell system and is designed to replace an existing doorbell button. Ring your doorbell and listen for the chime. If it rings, your existing doorbell system is working. Follow the sound to find your chime and make a note of the location.
2. Turn off power at the breaker. If you're not sure which breaker controls your doorbell chime, turn off the master breaker for your home or contact an electrician.
3. Grab the included jumper cable. The jumper cable bypasses and disables your existing doorbell chime and must be installed before you can install your Video Doorbell.
Your Video Doorbell Wired is compatible with doorbell systems supplying 10–24 volts AC at 50 or 60 Hz and 20–40 VA max. The AC connector is a class 2 energy source.
4. Remove the cover from your doorbell chime. After you've located your doorbell chime and turned off the power at the breaker, remove the cover from your chime and set it aside for now.
5. Loosen the "Front" and "Trans" terminal screws. Make sure to keep the existing doorbell wires in place.
6. Connect the jumper cable. Connect one end of the jumper cable to the "Front" terminal and the other to the "Trans" terminal. It doesn't matter which wire you connect to which terminal. Be sure to tighten the terminal screws.
7. Uninstall your existing doorbell button. Remove your doorbell from the wall. Disconnect the wires. Make sure they don't fall back inside your wall, so you can access them later.
8. Remove the faceplate. Gently pull the faceplate off the unit by pulling it from the lower edge of the plate. Do not use excessive force. The faceplate should pop off easily.
9. Mark the screw holes. Using your Video Doorbell Wired as a template, mark the location of the two mounting holes on the wall.
10. Install the anchors (optional). On stucco, brick, or concrete, use a 1/4" (6mm) masonry bit to drill holes in your wall, then insert the included wall anchors. If you're installing it on wood or siding, you can skip this step.
11. Connect the doorbell wires. Loop one doorbell wire around each of the screw terminals on the rear of your Video Doorbell Wired, then tighten the terminals to secure.
12. Screw in your Ring Doorbell. Mount your Video Doorbell Wired with the two included mounting screws. If you ran the wire through your wall, be sure to feed any excess wiring into the wall first.
When securing your Ring Video Doorbell do not use any other mounting screw other than the one included. If you are running the wire up your wall (instead of through it) DO NOT over-tighten the screws.
13. Restore power at the breaker. It may take a moment for your Video Doorbell Wired to power on. You'll know it's ready when it lights up and speaks to you.
14. Secure your Ring Doorbell. Re-attach the faceplate, then use the included screwdriver to drive the small security screw into the bottom of your Video Doorbell Wired.
CAUTION: If you use the wrong screws to secure the Video Doorbell Wired, you could damage the battery during installation, create a fire hazard, and be seriously injured.
We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell Wired. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
- Pros mentioned:Security
WORTH EVERY PENNY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring does exactly what it is supposed to do. It let's you know every time someone is at your door whether they ring the door bell or not. Provides much security at the door it is installed on. Can't go wrong with it!
I would recommend this to a friend - Pros mentioned:Ease of use
Work Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product work good and very easy to install. Video is ok
I would recommend this to a friendBrand response from Ring
Posted .Hello Blueninja,
We really appreciate you reaching out to share your Ring experience with us! We know how important it is to be able to see and speak to the person that is at your door. The Ring Video Doorbell Wired is intended to provide you access to the camera for your peace of mind. We, here at Ring, take your security and peace of mind seriously. Please know that we are here to ensure that we can find a resolution together.
Poor video quality is almost always caused by some sort of wifi issue. This article will explain how to test for, diagnose, and fix many of the most common video issues you may experience: https://support.ring.com/hc/en-us/articles/205348254-Poor-Video-Quality-Troubleshooting.
Also, the Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Regards,
Jess from Ring
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat and compact. Worth every penny! #ringproducts
I would recommend this to a friendVery nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do have different models of this ring the one with battery i do prefer this
I would recommend this to a friendBrand response from Ring
Posted .Hi Samy.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell Wired with Ring Chime! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Security
Great doorbell camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this doorbell camera. You can adjust your alerts and field of view, access your camera when you are away from home, etc. Would recommend this doorbell for people who want security without breaking the bank.
I would recommend this to a friend - Pros mentioned:Video quality
Don’t hesitate
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great value! We recently moved into our new home and get a lot of packages. We love our ring! The chime is also easy to hear throughout the house. The video is very clear and it picks up during night very well.
I would recommend this to a friend - Pros mentioned:Video quality
Ring camera and chime
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ring camera works great. You do have to spend at least $30 for a subscription, that’s not bad compared to others. The chime is great also just plug in and set up and your done.
I would recommend this to a friend Ring Doorbell and Chime
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the doorbell. It only I can say after 30 days you need to pay for service. I did not know that after buying it BUT it was cheap to pay for it. Support center very nice people to help out. Thanks C
I would recommend this to a friendGood but not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a newer more expensive ring in the past but it ended up not working anymore. So I bought this… not very clear and sensor not very reliable you can see when someone knocks at your door but not good at catching strangers passing by. Should’ve bought the higher priced one.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Fatalmaster.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell Wired capture all the correct motion events. The Ring Video Doorbell Wired was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Video Doorbell Wired, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value with the sales price. Havent installed yet but has good review
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our Ring doorbell so far. Even lets us know when our cat wants fed.
I would recommend this to a friend- Pros mentioned:Video quality
Peace of mind minimal cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased a house without a ring system and only needed the door bell for now. Previous owner of the ring system in our sold house and worked great. So far works just as well as our other system and very happy.
I would recommend this to a friend Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to see a new ring doorbell that fits a budget for my customers. Bell works with hardwired power supply or existing doorbell wiring. Compared to other ring Doorbells this is a great unit and I can hardly tell the difference
I would recommend this to a friend- Cons mentioned:Connectivity
Ring door bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice of ring doorbell, Mine is wire connected and works great dropped connection a few times in the beginning but we reset it and now its working perfectly. I like thats its decent in size, Great buy for the prize.
I would recommend this to a friend - Pros mentioned:Video quality
Ring works great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a huge Ring fan! I have several Ring products and they all work as advertised. Excellent to use for front door applications so you can see when packages are delivered or when someone is at your front door.
I would recommend this to a friend RINGing in the New Year early!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our old, outdated manual door bell. Convinced husband to go with a Wi-Fi smart doorbell. Once again, all we both said was "what took us so long" to get with the 21st century?" Since we are Best Buy TotalTech members, a Geek set up the system for us. This was a HUGE help. Can't say enough about the TotalTech program and all the advantages of purchasing it if you plan on buying lots of items from Best Buy (which we have recently done). Being seniors, safety is important. Nice to be able to see when someone is at the door. Highly recommend the RING doorbell with all its excellent features.
I would recommend this to a friend