Customer Ratings & Reviews
- Model:
- B09NLDYGHQ
- SKU:
- 6494617
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy peace of mind
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Amazon Echo Show, Ring Doorbell, and Ring Chime together for my father-in-law to utilize as he recovered from knee surgery. It was an easy installation and works perfectly.
I would recommend this to a friend - Pros mentioned:Security
Ring Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great buy at a special price… great device to have if you have elders in your house or young kids. It protects them from opening the door
I would recommend this to a friend Overheats easily.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but would be better if it had a backup power supply and a way to save events locally instead of to a cloud in the event of a power outage
I would recommend this to a friendBrand response from Ring
Posted .Hi BradW.
Thank you for taking the time to share your experience with us. We understand how critical it is for your hard-wiring to function as intended in order to supply power to your Ring Video Doorbell Wired so that you can keep a watchful eye on your property. The Ring Video Doorbell Wired is designed to work in many environments to provide you with peace of mind and security. Rest assured, we hear you and are here to offer you some help regarding the power outage and recording concern that you mentioned in your review.
The Ring Video Doorbell Wired was designed to replace and existing wired doorbell. We recommend that you check out the Ring Alarm Pro which offers 24/7 Backup Internet and battery backup in the event that your internet or power goes down. You can connect your Ring Video Doorbell Wired to the Eero network provided by the Ring Alarm Pro for additional peace of mind. Ring 24/7 Backup Internet is a feature in Ring Protect Pro that provides internet connection to wifi-enabled devices during an internet or power outage. Backup Internet functionality is built into the Ring Alarm Pro, and it works like a router for your devices. To use Backup Internet, you need a Ring Alarm Pro device and an active Protect Pro subscription or trial.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
Excellent Angle and Image for Day and Night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera image far exceeds expectations. Hardware installation was pretty straightforward except that I had to use some spare outdoor trim to create an "L" trim piece to cover the wires from the old ringer to the Ring Camera in order to mount it on the edge of the brick wall the door frames attached to -- because the dollar is set back into the brickwork by 2.5 inches. The software took a couple of tries to set up. The UCP code image would not connect to the correct web address so I just typed things in myself and hunted down the APP on the Android Apps tool. The only reason I did not give it a Five Star is that it doesn't appear that I can access the App when I'm outside of the home internet network. It doesn't or won't use my phone's data plan to access the internet and thus my Ring Door camera. That was something I wanted this thing to do -- otherwise --- pretty neat.
I would recommend this to a friend- Pros mentioned:Security
Ring my bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my product. It helps me be more safe at home and allows me to be aware if what is going on at my home when I am not there. The greatest security product I have ever brought.
I would recommend this to a friend - Pros mentioned:Security
MVL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this on my front door and a wireless one on my back door. They work well and make me feel more secure. The doorbell chime works great too and has different rings that you can choose from.
I would recommend this to a friend - Pros mentioned:Security
Join the RING doorbell club
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it! Now that my mom and mother-in-law both have a doorbell, it’s a stress relief due to the added sense of security. Don’t contemplate. Just get one for your home!
I would recommend this to a friend - Pros mentioned:Video quality
Peace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic bargain worth the money works great clear view videos are great you see who’s at your door you hear if someone is there great products
I would recommend this to a friend - Pros mentioned:Installation
Affordable and convenient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at the price point. I’ve always wanted to install one at for my parents but we’re always too expensive. Installation wasn’t too complicated. Good connectivity to the app.
I would recommend this to a friend - Pros mentioned:Video quality
Ring door bell camera for extra security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to see who is at my door while at work or when I have to run errands. It definitely made my neighbors in my new apartment aware that I am keeping tabs of who is at my door.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Doorbell Wi-Fi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my best friend who has had a break in a few days prior, easy to use. She states that she feels safer knowing that she is able to see who is at her door from anywhere.
I would recommend this to a friend Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say that its a good product but not easy to install.
I would recommend this to a friendBrand response from Ring
Posted .Hi Joseph.
Thank you for taking the time to share your experience with us. We are always looking for ways to better our neighbor experience, and your feedback is an invaluable part of this process. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. We understand the importance of a smooth setup process so that you can begin using your Ring Video Doorbell right away. We can definitely provide you with more information regarding the installation concern that you mentioned in your review.
We are happy to provide you with the steps to install your Ring Video Doorbell Wired here:
1. Find your doorbell chime. Your Ring Video Doorbell Wired gets its power from the doorbell system and is designed to replace an existing doorbell button. Ring your doorbell and listen for the chime. If it rings, your existing doorbell system is working. Follow the sound to find your chime and make a note of the location.
2. Turn off power at the breaker. If you're not sure which breaker controls your doorbell chime, turn off the master breaker for your home or contact an electrician.
3. Grab the included jumper cable. The jumper cable bypasses and disables your existing doorbell chime and must be installed before you can install your Video Doorbell.
Your Ring Video Doorbell Wired is compatible with doorbell systems supplying 10–24 volts AC at 50 or 60 Hz and 20–40 VA max. The AC connector is a class 2 energy source.
1. Remove the cover from your doorbell chime. After you've located your doorbell chime and turned off the power at the breaker, remove the cover from your chime and set it aside for now.
2. Loosen the "Front" and "Trans" terminal screws. Make sure to keep the existing doorbell wires in place.
3. Connect the jumper cable. Connect one end of the jumper cable to the "Front" terminal and the other to the "Trans" terminal. It doesn't matter which wire you connect to which terminal. Be sure to tighten the terminal screws.
4. Uninstall your existing doorbell button. Remove your doorbell from the wall. Disconnect the wires. Make sure they don't fall back inside your wall, so you can access them later.
5. Remove the faceplate. Gently pull the faceplate off the unit by pulling it from the lower edge of the plate. Do not use excessive force. The faceplate should pop off easily.
6. Mark the screw holes. Using your Ring Video Doorbell Wired as a template, mark the location of the two mounting holes on the wall.
7. Install the anchors (optional). On stucco, brick, or concrete, use a 1/4" (6mm) masonry bit to drill holes in your wall, then insert the included wall anchors. If you're installing it on wood or siding, you can skip this step.
8. Connect the doorbell wires. Loop one doorbell wire around each of the screw terminals on the rear of your Video Doorbell Wired, then tighten the terminals to secure.
9. Screw in your Ring Doorbell. Mount your Video Doorbell Wired with the two included mounting screws. If you ran the wire through your wall, be sure to feed any excess wiring into the wall first.
When securing your Ring Video Doorbell do not use any other mounting screw other than the one included. If you are running the wire up your wall (instead of through it) DO NOT over-tighten the screws.
1. Restore power at the breaker. It may take a moment for your Ring Video Doorbell Wired to power on. You'll know it's ready when it lights up and speaks to you.
2. Secure your Ring Doorbell. Re-attach the faceplate, then use the included screwdriver to drive the small security screw into the bottom of your Ring Video Doorbell Wired.
CAUTION: If you use the wrong screws to secure the Ring Video Doorbell Wired, you could damage the battery during installation, create a fire hazard, and be seriously injured.
We invite you to reach out to our community if any additional information is needed regarding your Ring Video Doorbell Wired. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Old Transformer was not compatible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell did not work because the transformer on the old doorbell was obsolete. I do not know if the Ring worked so I returned it. There was an issue with the serial number on the unit versus the box. I do not know why they were different. It caused an issue with the store.
I would recommend this to a friendBrand response from Ring
Posted .Hello jcap,
Thank you for taking a moment to leave your review on the Ring Video Doorbell Wired. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Jamila with Ring
- Pros mentioned:Ease of use
Wired Ring Doorbell with Chime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wired Ring Doorbell with Chime was easy to install and took only 20 minutes at most. It let's us know while we're away who sets off the motion sensor like our lawn service folks.
I would recommend this to a friend - Pros mentioned:Video quality
Worth the money!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how the Ring Doorbell catches what is going on in and around my front door. It has a great clear rang and I like that I can see who is at the door.
I would recommend this to a friend - Pros mentioned:Installation
Good Purchase and Geek Squad Install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works well, The angle of my doorbell on the wall created a view issue but there is movement in the app. Geek Squad installed quick and efficient!
I would recommend this to a friend - Pros mentioned:Video quality
Super happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with my purchase. I had two previous wireless video cams that didn't work and this one did the trick since it's wired. Great video and picture quality.
I would recommend this to a friend - Pros mentioned:Installation
Great value combo!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great digital doorbell if you need something permanent and wired to your house. The combo with the Chime is also really beneficial.
I would recommend this to a friend - Pros mentioned:Security
Sampson ring
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring is very useful wonderful to have i would recommend anyone who needs a great security service for anyone excellent product
I would recommend this to a friend - Pros mentioned:Ease of use
Ring ton
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice small ring ton wise chine I love this product and is easy to install I recommend this ring and you see and wash videos
I would recommend this to a friend