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Customer Ratings & Reviews

$133.98

Customer reviews

Rating 4.5 out of 5 stars with 1181 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Wired Doorbell Plus Smart Wi-Fi Video Doorbell, highlighting its great audio and video quality and ease of use. Users find the installation process straightforward and appreciate the overall performance and security features. Some concerns were raised regarding the price, Wi-Fi connectivity, and the need for a subscription.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,181 reviews
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clear & excellent I will suggest to buy this thing for other customers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer Service and Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring lasted less than a year. When I purchased this product in September of 2023 it worked fine at my apartment but after one move in December 2024 my ring door bell stopped charging. I tried returning my ring but Best Buy said the product I was returning didn’t match the product I purchased which was not true. By the time I found my receipt at home it was too late, I threw the camera away out of frustration. Total waste of time and money, I’d rather buy directly from the product website when it’s acceptable

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Disflex.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. You should be able to enjoy the peace of mind that the Ring Wired Doorbell Plus is designed to add to your home security.

      It sounds like the device is not performing as intended. The Ring Wired Doorbell Plus requires a doorbell transformer rated at 16-24 VAC 50/60HZ, 10-40VA max.
      If your Wired Doorbell Plus or Wired Doorbell Pro is hooked up to an internal doorbell chime, check if your Pro Power Kit is properly installed.
      If you have an older version of the Wired Doorbell Plus and are using it with an internal chime, check the cable installation of your Pro Power Kit.
      The Pro Power Cable (with orange fastening clips) is no longer necessary with newer versions of the Wired Doorbell Plus and Wired Doorbell Pro.
      Make sure your Wired Doorbell Plus or Wired Doorbell Pro is properly hooked up directly to a transformer.

      If you still have the device in your possession, for additional support, we recommend reaching out to our Ring Customer Support team. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Melissa from Ring. Ring

  • Rated 4 out of 5 stars

    Just what I was looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good doorbell camera. It reaches a wide range and records events for a long duration.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Yaeb.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Wired Doorbell Plus! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gteat gadget for the security of your home the quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell! This is my first one. So far, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, have two of these now. Has gotten better over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell video is my third I’ve installed for various properties. Easy install and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice doorbell camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good doorbell camera, the quality on the video is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to any home. We recommend the hard wire one as opposed to the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell system. Easy to install and easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound quality can be improved and better than what it is.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JoesphO.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Plus to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

      It sounds like the device is not performing as expected in regards to audio. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Floodlight Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Moving your Wi-Fi router closer to your Ring device may improve its connection. If your Wi-Fi connection is strong and you're still experiencing audio issues, reboot your Ring camera by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      For more information on your Ring Wired Doorbell Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. Can able to attach to my existing chime. Easy to mount and working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was very easy to set up I hardwired into the old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, picture is clear and easy to view. Ring goes off well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one upgrade from original. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for the money. We have several in different locations at 2 houses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my doorbell cam, great product , works great . Image quality is excellent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Ring door bell. It captures a nice clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With ring doorbell you always at peace knowing that you have an extra eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we need and above what we expected. Would highly recommend

    I would recommend this to a friend