Customer Ratings & Reviews
- Model:
- B08M125RNW
- |
- SKU:
- 10561886
Customer reviews
Rating 4.5 out of 5 stars with 1173 reviews
(1,173 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Wired Doorbell Plus Smart Wi-Fi Video Doorbell, particularly praising its great audio and video quality and ease of use. Users find the installation process straightforward and appreciate the overall performance and security features. While the motion detection and battery life receive positive feedback, some customers feel the price is a bit high and have experienced occasional Wi-Fi connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy instalation and easy to set up on our home wifi. Great video and audio quality.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend Rated 2 out of 5 stars
Un-Stable Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I contacted Ring 3 times. Voltage issues even after replacing transformer. Ring had no more ideas. Returned to Best buy.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Saute.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not working as expected. Wired Doorbell Plus is Ring’s ultra-slim video doorbell with a variety of advanced features. The Wired Doorbell Plus offers "Advanced Motion Detection," 1080p video, "Two-Way Talk," "Quick Replies," "Color Night Vision," and "Alexa Greetings." With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.
We are happy to provide you with the instructions for installing the Ring Wired Doorbell Plus without an existing doorbell.
Please follow these steps:
1. Install the transformer. For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device. Since you’ll be working with high-voltage electricity, first turn off the main power switch on your fusebox or consumer unit.
Ring accessories are sold separately and may include:
Plug-In Adapter (24VDC, 500mA)
The Ring Wired Doorbell Plus is not compatible with third-party DC adapters, halogen transformers, or garden-lighting transformers. Using incompatible power sources can damage your device and cause electric shock.
If you need help with this process, you should consult a qualified electrician
2. Connect the Pro Power Kit. The Pro Power Kit V2 is designed to bypass your existing doorbell. Even if you are not bypassing an existing doorbell, connecting the Pro Power Kit is a required step with AC transformers in order to protect your new doorbell and transformer.
3. Install your Video Doorbell Pro. Use the Phillips end for the mounting screws and the star-shaped end for the security screw. Use a 6mm drill bit with a power drill to drill holes for the (optional) anchors if installing on concrete, stucco, or brick. Use two mounting screws to mount your Ring Doorbell. Secure the faceplate with one of the security screws.
4. Restore power at the breaker. You’re almost there! After turning the power back on, it’s time to set up your doorbell in the Ring app.
5. Finish setting up your Video Doorbell Pro by following the steps in the Ring app. The Ring app connects your Ring Doorbell to your mobile device running iOS or Android, making sure you’re always home. Open the Ring app and tap Set Up Device to begin the setup process. Select Ring Video Doorbell Pro from the list and follow the in-app instructions.
We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Matthew from Ring.
Rated 1 out of 5 stars
Return policy isn’t worth buying from them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ring doorbell and it worked at first until I had to change my wifi router and the electrical company switched it to a different version of the ring doorbell. I only had it for 20 days and they still wouldn’t return it. Now I am out $150. Won’t be making a purchase like this from here again because of their return policy!
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi CQ80.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Amilia from Ring.
Rated 1 out of 5 stars
Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 10 days. Ring customer service tried to help me resolve the problem but then said it was defective. They will replace it but not until September because they are out of stock. It was one of my worst purchases ever!
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SARAS.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security.
It sounds like your Wired Doorbell Plus is not performing as expected. Wired Doorbell Plus is Ring’s ultra-slim design video doorbell with a variety of advanced features. The Wired Doorbell Plus offers Advanced Motion Detection, 1080p video, Two-Way Talk & Quick Replies, Color Night Vision and Alexa Greetings. With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.
We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Matthew from Ring.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hidden local network
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I didn’t know I needed and now I’m asking how did I do without it.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! This item was used to replace the one we bought several years ago.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend Rated 1 out of 5 stars
Worthless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 2 days then went off line and was unable to get it back on line. Complete junk. Not worth the money or the time
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi ChrisA.
Thank you for taking the time to share your experience with us.
At Ring, we understand it is essential to have your Ring Wired Doorbell Plus online and working properly so you can keep your home secure. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We would love the opportunity to work with you to ensure your device is online and working as intended.
It sounds like your Ring Wired Doorbell fell offline, and you are having trouble reconnecting it. It is possible that your wired Ring device may not be receiving enough power or that the wires may not be securely attached. The Ring Wired Doorbell Plus requires a hardwired connection with a power supply of 16–24 VAC, 50–60 Hz.
If the device is receiving enough power but is failing to connect to wifi, your Ring device could be too far from your wifi router, or your Ring Chime Pro or wifi extender may be unplugged. Try rebooting your router by unplugging it for 30 seconds, then plugging it back in again. Your device should automatically reconnect. Visit our support center if you're still having trouble reconnecting your device.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
- Cons mentioned:Price
Rated 5 out of 5 stars
Great video doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything advertised. Cant complain, I only wish the price was lower.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth spending a little extra
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I bought this model. Works great and the installation went smooth.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great product. Ring products are good. Have several different.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend - Pros mentioned:Security
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security camera. Bought this along with 2 other spotlight cams.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality i feel comfortable going away from my home for awhile
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend Rated 1 out of 5 stars
Doorbell randomly activating
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. I installed and uninstalled, reset and contacted the support team. My doorbell inside my residence would start ringing randomly. Continued to follow the instructions and reinstalled the old ring Gen 1 that was fading out and the doorbell issue stopped. I have read many issues relative to this same issue from other customers. I am going to locate another ring doorbell pro at another store and continue to see if it was an issue with this specific item. I have installed many ring products and never had this issue. If anyone has a solution I would appreciate your input, thanks.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi NicholasR.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Video Doorbell Pro to function consistently and reliably. The features and technology provided by the Ring Video Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like your internal chime kit is triggering without someone pressing the doorbell button. The Ring Video Doorbell Pro requires a minimum of 16 volts AC to power the device. If your Video Doorbell Pro is not receiving enough power, your Ring Video Doorbell Pro will not ring your existing internal doorbell correctly.
We recommend following these steps to check your transformer's voltage:
Open the Ring app.
Tap the top menu (☰).
Tap Devices.
Select Video Doorbell Pro.
Tap the Device Health tile.
Under Power, you should see the transformer voltage status. Tap that section to reveal the voltage.
For Video Doorbell Pro to operate, the voltage needs to be listed as "good." If you are continuing to have issues, it may be the electrical wiring at your location. Older wires from your wall can deteriorate over time and may need to be replaced. Visit our support center for more troubleshooting steps.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Front door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera to have and watch all your la lashes being delivered
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
SIMPLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 3-year-old unit that stopped working. The replacement was simple.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend Rated 2 out of 5 stars
RIng video door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring door bell is not compatable with every door bell chime. I could get the WIFI working but not the door bell chime. Talked with Ring support to find this out. This was after checking the voltage and rewiring the door bell chime back up. Bottom line was not going to be a new door bell chime return the product.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Kirk19.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as expected. The Ring Wired Doorbell Plus is Ring’s ultra-slim design video doorbell with a variety of advanced features. The Ring Wired Doorbell Plus offers "Advanced Motion Detection," 1080p video, "Two-Way Talk" & "Quick Replies," "Color Night Vision" and "Alexa Greetings." With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.
To enable your in-home chime, please follow these steps in the Ring app: Open the Ring app. Tap the menu (☰), then tap Devices. Tap on your Ring Wired Doorbell Plus. Tap "Device Settings." Select "In-Home Chime Settings." Tap the toggle to turn on or turn off your in-home doorbell chime. If the toggle is blue, the feature is turned on. If the toggle is white, the feature is turned off. Tap "Save" in the upper right to save your changes. If your doorbell is functioning but you can’t hear your internal chime, there are several possible reasons. A Ring doorbell that’s hardwired should ring your internal doorbell if it:
*Has adequate power from the transformer
*Is wired properly
*Is set up in the Ring app and is connected to the appropriate chime type: mechanical chime - has traditional short ding-dong sound digital chime - has longer, more melodic sound
*Is using a compatible chime kit
For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device. For connecting to an existing doorbell system use a hardwired transformer (16 to 24 VAC, 50/60Hz, 10VA to 40VA). Using incompatible power sources can damage your device and cause electric shock. To identify which type or doorbell chime you have, listen to the sound it makes.
A mechanical chime uses a physical bell and a mechanical hammer and makes a traditional ding-dong sound. A digital chime plays pre-recorded digital tones through an electronic speaker and often has a selection of different tones you can choose from. If you're unsure what type of doorbell chime you have, remove the front of your chime box and look inside for a bell and hammer or an electronic speaker.
Check whether your existing doorbell chime kit is compatible with Ring Wired Doorbell Plus, from our list of tested and confirmed mechanical chimes here: Adamax CMH1 Air King Limited / Berns Air King Corp CK100, CK110, CK250, CY-1, SBK200 Angelo Brothers Co. 76001, 76003, 76006, 76020, 76034, 76040, 76200, 76205, 76210, 76515 Atticus Electronic Wired Door Bell Deluxe Contractor Kit B077HTD67L Aubrey 5010 Broan 950W, 971, 972, 973, 978, C105, CBP972, CBP978, CD-110NB, RC140WH-A, 210, RC210 Byron D422 "SURF KIT", D117 Ding Dong Carlon CK225, CK221RP, DH120, DH130, DH213, DH254, DH257, DH315, DH504, DH506, DH600, DH636, DH257 (device marked DH213/254) Craftmade C102X2L, CBB-PR, CH1202-DO, CH1405-PT, CH1415-OBG, CH5202-DO Dimango DH3XX Dongguan Smart Hero 3109-HD Droog Bottoms Up Edwards C-110, C210, C210-W, C211, C211-W, 580, C212, C212W, C212-W, C212W-2L, C213, C213-W ElectraChime[all models] Comet, Coronet, Empire, Metro, Ribbon Emerson C8326, C8204, C8229, C8270, C8272, C8355, C8359, C8361, C8365, 08359, 202, C8203 Fasco 240, 276 Friedland Friedland York Tubular Doorbell C963 GE CL11, CL22 Grothe LTW 1171A 24V AC Hampton Bay CH-2796-02, HB-27102-03 (103 008 630), HB-2748-03, HB-2749-03 Heath Zenith 95B-B, 32SN, DW-2735-02, SL-2735, SL-2735-02, DW-48 (50 BASE), SL-2796, SL-2796-02, LE-96, 615-0090-LE-DXX (90 BASE), WD-1 BASE, 907/M (95 BASE), 96/M-B (WD-1 BASE), 99-A, DW-907 (95 BASE), 35 BASE, 615-0090-TR-CXX Home Depot 216598 (1001 406 918), 216599 (1001 406 920) Honeywell RCW100N, E2609 Liberty Bell Manufacturing Company Model 56 QUALITY Maple Chase 60515 Marks Products Co. Snapit 600C Single Door, Snapit 630C Golden Tone Door Signal Chime Miami Carey EC-525-VP, L-110, L-113, 237 Encore Nautilus N950W, NC103 Newhouse Hardware CHM3D Nicor 18001, 18002, 18002LRD, 18002LRT NuTone BK240LWH, BK242LWH, K16, L34 Heirloom, LA100WH, LA120K, LA120WL, LA202WH, LA202WH-1, LA126WH, LA208K, LA208WH, LA164, LA164WH, LA20, LA39WH, L-42, LA-107, LA-43, 5763, C39854, LB-32, BK105, BK110NBWH, BK115LWH-1, BK120NBWH-1, BK125LWH-1, BK131LSN-1, BK131LRBZ-1, BK131LPB-1, BK131LSN-1, LA139WH-1, BK140LWH, BK142LWH, BK142LWH-1, C105, CD130, KA10, KA-10, KB10, KB-10, CD131SWH, CD131SN, L12, L14, LA9, LA12, LA13, LA14, LA15, LA109, LA110, LA111, LA114, LA116, LA117, LA119, LA130, LA139WH, LA140, LA152, LA11BG, LA11WH, LA-107, LA141, LA144, LA148, LA143, LA14WH, LA149, LA30SAVVY, LA37, KB10, LB-12WW-1, LB-18, LB-76, LB12, LB13, LB14, LD21, VG130, VG190, LB-14WH, Scovill NuTone Broan C100, C105, C120, C121, C122, C200, C201, C202, C203, C204, C205, C206, C206P, C206WH, C207, C208, C208p, C208WH, C225, C300, C301, C302, C303, C308, C309, C310, C322, CBP103, CD-131SWH-1, 99521100 Quorum 101-1-6, 101-2-6, 102-1-6, 102-2-6 Rittenhouse 382, C8230, Model 220 Sears Roebuck 746.14760, 746.14960, 1410, 746-14490, 746-14536 Siemans 5WB1500 Snapit 600C Signle Door, 630C Golden Tone Steens / Rejuvenation Resonator C4742 Style Selections SS-2735-03 Tamlite Lighting DB1-2WH, DB3-2WH Tieber/Craftmade CTPW-RG, CH5202 Tieber ICH-1505-BK Trine R604743 USI Electric BCK1-PDWH-2, BCK1-PDWH2UN, BCK1-PDWH1UN Utilitech 0568981 universal doorbell, UT-27103-02, UT-2735-02, UT-2747-02,0009736 (is Heath Zenith WD-1 BASE), UT-2796-02, UT-2796-03, UT-2797-03 Compatible Digital Chimes: Manufacturer Model BCS Ideas YourBell Carlon DH840E Dongguan Smart Hero Friedland D525ST Phonicia, D844 Seattle Hampton Bay (Home Depot) HB-7611-02 (1001 407 347), HB-7612-02 (1001 407 776), HB7612-03, HB-7613-02 (1001 407 776), HB-7614-02 (1001 407 811), HB-7615-02 (1001 411 352), HB-7616-02 (1001 407 817), HB-7617-02 (1001 407 818), HB-7618-02 (1001 407 820), HB-7619-02, HB-7620-02, HB-7621-02 (1001 407 821), HB-7621-03, HB-7623-03, HB-7624-03 (1003 008 626), HB-7625-03 (1002 967 182), WL-108, WL-108-A Heath-Zenith BC3330, DC-3335, DC-3338, DC-3344, DC-3360 (3300-RX), DC-3361, DC-3362, DW-57, 57/M, HE-2219-CH (DS220) (2200/2300 BASE), HE-2215-CH, SL-7560-02, TR-0070-BX, WL-106, WL-106A, WL-106-A, WL-106-B, TR-0081-BX (74 BASE), TR-0081-8X Home Depot 216590 (1001 406 912) Honeywell RCW250N1003, RCW3502N1003/N, RCW3504N1001/N, RCW3506N1009/N, RCW35, RCW3501N, RCW3502N, RCW3506N, Series 3 DW311S, DW313S, DW313xx iChime iChime, iChime-1, iChime-2, iChime rev 2 IQ America DW1401A, DW1402A, DW2403A, DW2404-ACTB, DW3404-ACCB, DW4404-ACBD, DW2405, PC-5610, PC-5870, PC-7420, PC-5810, DW3404-ACCB, PC-5870, PC-7420, UNIVERSAL CHIME BASE, DW2840, DW2850, DW2860, KAKADU premium classic music Musical Doorbell MDB-2 Nicor PRCP2 (PrimeChime+2, PrimeChime Plus2) NuTone LA600WH Style Selection SS-7575, SS-7580, SS-7582, SS-7581-03, SS-7582-03, SS-7584-03 Trine 64-2 Westminster, 75-2 Musical Door Chime, No.75 Selectronic Musical Chime Utilitech UT-7574, UT-7575-02 (#0568974), UT-7577-02, UT-7578-02 (#0568978), UT-7579-02, UT-7580-02.
If your Ring Wired Doorbell Plus is not compatible with your existing in-home chime, we recommend using the Ring Chime with your Ring Video Doorbell Wired. When plugged into a standard wall socket, the Ring Chime produces an audio signal whenever you receive an alert from a Ring device for motion and doorbell announcements. Simply plug it in to a power outlet, set it up in the Ring app, and you'll be able to hear alerts from your Ring devices at home.
We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
- Pros mentioned:Security
Rated 5 out of 5 stars
Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but worth the safety and security of our home.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Video doorbell wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the video door bell it gives you clear photo/video
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend Rated 3 out of 5 stars
Button stopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell button stopped working the second day. Video recording was still working.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friendBrand response from Ring
Posted .Hi Warafa.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. Being able to rely on the alerts to know when someone rings the doorbell is an essential feature of the Ring Wired Doorbell Plus. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like the device is not functioning as intended. Wired Doorbell Plus requires a minimum of 16 volts AC to power the device. If your Wired Doorbell Plus is not receiving enough power, you may see issues like this happen:
Regularly losing connection to your wifi network
Regularly shutting off (the white light on the front will turn off)
Freezing up during a live event
Not ringing your existing internal doorbell correctly
Night vision doesn't work
The device works fine for a couple of events and then stops working
Check your Transformer Voltage
We suggest that you follow these steps to troubleshoot the chime issue that you are experiencing:
Open the Ring app.
Tap the top menu (☰).
Tap Devices.
Select Wired Doorbell Plus.
Tap the Device Health tile.
Under Power, you should see the Transformer Voltage Status. Tap that section to reveal voltage.
For the Ring Wired Doorbell Plus to operate, the voltage needs to be listed as "Good". If you are continuing to have issues, it may be the electrical wiring at your location. Older wires from your wall can deteriorate over time and may need to be replaced.
For optimal performance, be sure that your Ring Pro Power Kit is properly installed. We have listed the installation instructions here for your review:
1. Turn off the circuit breaker for your internal doorbell.
2. Remove the cover from your internal doorbell.
3. Loosen the "Front" and "Trans" terminal screws on your internal doorbell.
4. Connect one wire from the Pro Power Kit to the “Front” terminal, and the other wire to the “Transformer” terminal, leaving the existing doorbell wires in place. Then, re-tighten the screws. It doesn't matter which Pro Power Kit wire goes to each terminal.
5. Position the Pro Power Kit within your internal doorbell, away from any moving parts. Use the adhesive on the back of the Pro Power Kit to fix it in place, if desired.
6. Replace the cover on your internal doorbell.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community if more information is needed regarding your Ring Wired Doorbell Plus.
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear view camera. This doorbell was worth the purchase.
This review is from Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorbell - Satin Nickel
I would recommend this to a friend










