Customer Ratings & Reviews
- Model:
- B08M125RNW
- SKU:
- 12376723
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Good video quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing a ring product and I must say I'm pleasantly suprised by the outcome. It has a great video quality and notifications are prompt. It lets you edit the area where you want motion sensor to be active. Two way talk is also very useful especially when you are not home, you can still answer the door..very convenient feature. The only con I would like to mention is that there is a lag sometimes for a minute or so which can be annoying sometimes. But overall it's well worth the price and a great security device.
I would recommend this to a friendBrand response from Ring
Posted .Hi Techy.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Wired Doorbell Plus online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. Usually, connection delay is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Wired Doorbell Plus to assist with the wifi signal strength to the device.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
Love my ring doorbell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned the doorbell for about 6 months. It was easy to install and get operational. It took some time to reduce “false positives” because it detected people walking by at a distance, but it gives you some ability to reduce its sensitivity and its “zone of detection.” Most important: you can see who’s at your door and speak to them if you wish. Very helpful with package delivery.
I would recommend this to a friendLots of options…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of options when it comes to video doorbells, cameras, etc. I think I looked at everything available before deciding to go with Ring. Price wise, there were lesser priced units. Ring has a great infrastructure with an easy to use interface and reasonable monthly/annual feel. I was looking for other cameras too, so I wanted as seedless an interface as possible. Was originally going to go with private, internal storage, but that has its challenges too. If you want ultimate privacy, ring offers stronger encryption options too., but there are limitations with how you can use the app and how many simultaneously can view a video. This isn’t too different than doing so with internal drives inside your home and attempting to access via the internet. All in all, Ring had the most cohesive solution I could find balancing convenience and security. I’ve read many reviews saying the $10 per month ($100 annual) fee is a rip off and no way I’d pay, etc. keep in mind, internal hard drives are expensive. I know and have them in my SAN device already. Failure rate has been averaging one per year at around $200 per year. Ring is way less and more convenient. Variety of battery, power, solar options too which still allows for all systems to be connected to the same interface. I was concerned for WiFi signal strength, but all have been working well, and I only have a single router/WiFi unit in the middle of a 300sqft home and connectivity is better than 60% on all cameras. Ring also has what’s called curbside, which allows the camera to send alerts and videos using a neighbor’s curbside system if your WiFi is down. Curbside is a low level channel proprietary signal that can be turned on or off (opt in/out). Lots of great options, so Ring won for us. Love the flood and spot cams we have too. Ring bridge and bulbs have also been performing well. No complaints. The only thing which may have steered me in a different direction would have been if I had the cabling to go PoE. That would have been ideal, but with that limitation, WiFi was my only option.
I would recommend this to a friendRing Doorbells
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Doorbells are the best products ever. Very simple to install and they provide safety and security to the home.
I would recommend this to a friendGood investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been very easy to install if the house doorbell wires wasn't too short. After a few modifications to doorbell wires . Everything went smoothly. And getting the ring camera to work on my wifi was very easy.
I would recommend this to a friendWorks great if you have power to your doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My doorbell didn't have power so that was an installation issue but once power was added everything is working well. The iPhone interface is nice, the ability to turn off notifications is good, the ability to mark areas of the doorbell view as not motion active is very helpful. I am happy I bought this doorbell. I used it with the Ring chime as well and it is working well.
I would recommend this to a friendRinger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring does what I expected, easy install, capture clear pictures, feel better when not home I can monitor from anywhere
I would recommend this to a friendPicture quality is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. Easy to set up. hard wired
I would recommend this to a friendnice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy no need to think about who is at the door even if the disguise their voice you can see and tell them to go away
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well! Installation by the Best Buy team was also very professional; much appreciated!!
I would recommend this to a friendEASY TO INSTALL AND GREAT PERFORMANCE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and I have no handyman skills. Comes with everything you need in the box and performs great!
I would recommend this to a friendGreat video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and provides a very clear picture, day & night.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, one month with it and no issues at all, easy installation, good video and sound quality.
I would recommend this to a friendGreat Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell Cam Easy to install, Great picture and audio
I would recommend this to a friendPeace of Mind
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd residence using a Ring - great for peace of mind and being able to see what's going on around your property. Setting up the online access is a nit cumbersome, but after that it's pretty straightforward.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Doorbell is a good quality product. It works well and was very easy to set up. It needed to be synched up a few times.
I would recommend this to a friendBrand response from Ring
Posted .Hi Robertbood,
We appreciate the value and trust you have placed in owning a Ring device to secure your home. It's great reading that the installation was easy, and you are finding the device's features useful. When using the Ring Video Doorbell Wired, one can expect HD video with two-way talk, advanced motion detection, and real-time alerts. If you find that your doorbell falls offline or is not responding, completing a brand-new setup within the Ring app should resolve any issues. We've included a link that will walk you through the setup.
https://support.ring.com/hc/en-us/articles/360055338452-Setting-Up-Your-Video-Doorbell-Wired-in-the-Ring-App
If you have any questions or concerns, please reach out to us today at https://community.ring.com/. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
All the Best,
Danielle with Ring
Amazing doorbell cam but on the pricey side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good doorbell cam. Amazing video quality. I just wished it is priced a little cheaper. Ring app is user friendly.
I would recommend this to a friendSecurity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works good. It provides a sense of security
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I like that I can see who’s at my door without me being at home.
I would recommend this to a friendDoor bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install but harder to connect wi-fi. I didn't like the reset button being being on the right as it is next to a wall.
I would recommend this to a friendBrand response from Ring
Posted .Hello Happy,
We are happy to have you as a part of the Ring Community, and thank you for sharing your experience with us!
The Ring Video Doorbell Pro is designed to work in many environments to provide you with peace of mind and security. If you're not able to successfully complete a setup, try rebooting your modem and/or router. Since your router and modem are usually the hardest working devices in your house, these devices like to be rebooted about once a month for optimal performance. To reboot these devices, follow the instructions below:
Unplug your router or model from its power supply (don't just turn it off).
If your router and modem are separate, unplug both of them.
Wait at least 30 seconds, then plug them back in.
Wait for your internet to be restored.
Confirm that your internet has been restored by connecting another device to your wifi network and trying to access a website, then repeat the setup process.
When you’ve tried everything else, and setting up your Ring device still isn’t succeeding, try performing a hard reset. To perform a hard reset on any Ring product, hold down the setup button for just over 15 seconds and then release it.
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products.
Thank you,
Antonio from Ring