Customer Ratings & Reviews
- Model:
- B08M125RNW
- SKU:
- 6453038
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
I See You
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once it's set up, it's great. If it's not properly set up, it can be annoying getting constant notices about activity at the door. Other than that it was great being able to answere the door while i was over 300 miles away!
I would recommend this to a friend - Pros mentioned:Ease of use
Ring camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Ring products. They're easy to set up and install. They also make it easy to sync with other Ring products.
I would recommend this to a friend - Pros mentioned:Video quality
Great doorbell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly the hardwired doorbell camera I was looking for. It gives a good clear picture of my front porch. It was also on sale when I bought it.
I would recommend this to a friend - Pros mentioned:Video quality
We see you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great picture. The first one came broken and best buy took care of it and replaced it. Picture is clear and crisp.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and very easy to install and configure!! Got rid of my ADT doorbell!!
I would recommend this to a friend - Pros mentioned:Ease of use
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the ring system is easy to install if your house is wired properly. I like that I can us the different settings to control my system. I will be adding to the system so I can get rid of the one I have .
I would recommend this to a friend quit after 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked great for 15 months then it quit. I did all the resets, camera still won't work. 3 months out of warranty.
I would recommend this to a friendBrand response from Ring
Posted .Hi GuyS.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your Ring Wired Doorbell Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Wired Doorbell Plus functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the doorbell to your network. To reconnect a Ring Wired Doorbell Plus to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the doorbell you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of use
Nice camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than Simplisafe doorbell camera!! Easy set-up, have had it up and running for about a month,so far no problems.
I would recommend this to a friend - Pros mentioned:Installation
Beats having to open the door to see who is there.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the doorbell camera is quite good. The install went pretty easy in my newly constructed home. A bit fiddley but nothing that was too hard to do. The app needs work. It is a pain to try and set the motion detection zone on your phone screen.
I would recommend this to a friend - Pros mentioned:Ease of use
Door bell with video
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works well and sensitive. Blends well with surroundings.
I would recommend this to a friend - Pros mentioned:Video quality
title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.salesman was very helpful. love camera. very helpful seeing who is at the door when im not able.
I would recommend this to a friend - Pros mentioned:Ease of use
door bell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and operate looks good not too big blends well with outside of house.
I would recommend this to a friend - Pros mentioned:Ease of use
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Provides clear reliable footage. Easy installation, highly recommend product would buy again.
I would recommend this to a friend - Pros mentioned:Video quality
Ring doorbell Gen 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, battery works and long lasting. Excellent video, alert, motion and audio features.
I would recommend this to a friend - Pros mentioned:Video quality
Bangs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very effective and has a good capture of images of anyone entering your home.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Away
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Industry leader. High quality, great functionality, easy setup, and plenty of options/features.
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic Video Doorbell!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is fantastic! We returned another brand because the streaming video lagged like crazy. Ring was easy to install and works perfectly! I'm not a handy, but even I got this installed, into bring, with no problems.
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motion detection is better than expected. Only disappointment is that you get zero video captures to view unless you pay for the subscription.
I would recommend this to a friend- Pros mentioned:Video quality
Frustation with product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After just a few weeks of using the device went offline. After multiple attempts and dealing with Ring technical support, and trying all of the troubleshooting techniques, still unable to reconnect. I was sent a replacement. The replacement was a refurbished device. I was able to connect the new device without issue. After several weeks this device went offline. Again, as with the first device, multiple attempts to reconnect and trying all of the troubleshooting suggestions, this second device would not reconnect. This time the device which is hard wired, will repeatedly makes an audible statement, Welcome to Ring, the device did not connect(abbreviated version of statement made by device. The quality of the video and audio when the device was working was good. The problem is it is not working.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SUSANP.
We appreciate the time you have taken to share your Ring experience with us. We understand how important it is for your Ring Wired Doorbell Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.
It sounds like the Ring Wired Doorbell Plus is not performing as expected. The Ring Wired Doorbell Plus requires a doorbell transformer rated at 16-24 VAC 50/60HZ, 10-40VA max. Some symptoms of insufficient power include not correctly ringing your existing internal doorbell, regularly losing connection to your wifi network, freezing up or shutting down during the ringtone sound after a button press, regularly shutting off (the white light on the front will turn off), freezing up during a live event, night vision doesn't work, or the doorbell working fine for a couple of events and then stopping working.
Below are some things to check to ensure your device is installed and powered properly:
1. Check if your doorbell is wired correctly and ensure the Ring Pro Power Kit has been connected to your in-home chime kit.
2. Configure your Ring Wired Doorbell Plus to ring with an in-home chime within the Ring app.
3. Check whether your existing internal chime kit is compatible with Ring Wired Doorbell Plus.
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
- Pros mentioned:Video quality
Functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and functional camera. Perfect for seeing who is at the door. Make sure wifi is wifin reach wherever you install it.
I would recommend this to a friend