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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1177 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,177 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wood recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security camera I have purchased and the features needed are free. Motion alerts, live video, talking to my visitor. It also comes with wedges to install to fit your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and works great. This was a replacement as previous one died, but it was 8years old.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good video quality.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality much better than older models I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ring WIRED (not both)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring is so easy to use. I had to return this one to get a version that is wireless. Make sure you get the correct one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our doorbell and this doorbell was easy to install. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new ring doorbell It’s everything and more than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Works well. I also bought an Amazon Alexa Show 5 which pairs nicely with the Ring.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best and ultimate purchase i done for a doorbell. We bought the adapter since we didn’t have a precious doorbell before. Perfect quality sound and alert too. Def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an electrician install it. Works fine. To many alerts even on lowest setting and smallest zone. Still learning how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Picture is good, range is good. Make sure it’s installed properly though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 2 out of 5 stars

    Great unit if you intend to pay for a subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great camera, very adjustable trigger settings, easy setup, nice app. Cons: You need to subscribe to keep the video recording and adjustable trigger features. That leaves you with no recording capability and not being able to isolate trigger events to just human movement. It triggers on everything that moves within 60 feet. That's a deal-breaker for me. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Grandpops,

      As Ring users ourselves, we know how important it is to detect only the motion events we care about the most. Even without a Ring Protect subscription, your Ring Video Doorbell Pro should provide you with accurate motion detection. You can also count on instant Live View video with two-way audio. Our team is here to help you get the most out of your device.

      The following Motion Settings are available to everyone, regardless of having a Ring Protect subscription.

      - Customizable Motion Zones.
      - Motion Frequency.
      - Motion Sensitivity.
      - Motion Schedules.

      By adjusting your motion zones to more immediate areas of your yard, you should be able to reduce irrelevant motion events. Additionally, you can set your Motion Frequency settings to Standard or Periodically, which helps reduce excessive motion events. Below are two articles that go into more detail.

      https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency

      https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices

      Although you may no longer have your Ring doorbell, we still value the investment you made in home security through Ring. We'd love to hear more of your feedback on our Community Forums. Please visit us at https://community.ring.com/.

      All the best,
      Marlom at Ring Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Pro doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is very clear like the ability to have the doorbell answered when I am not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work much better than my last security camera and i don't have to keep charging it thats a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Just buy THIS one!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I bought this PRO for the front door and the regular Ring for side door. I wish I just bought two PRO’s. Everything works well. The camera doesn’t miss much.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Awesome product, but theres a catch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring is an awesome doorbell. Quality of video is pretty good and the fact it can detct people vs other things is awesome. It also can detect deliveries. There a a couple draw backs, it has to be close to wifi. I had to relocate router to get a good signal to it through the wall/closed door. The major draw back is……theres a subscription after a 30 day free trial. Then it charges you per ring. Me having 3 , I don’t know what im gonna do.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello StevieJr

      We feel it is imperative that our customers receive all pertinent information regarding additional benefits they have the option to subscribe to, such as the Ring Protect Plan. We do provide information to our customers about the optional Ring Protect Plan here, on Amazon's site under the device specifications, and on our Ring website. Your Ring App should also notify you during the free 30-day trial of our cloud plan as well as in an email after a successful setup of a Ring device.

      Best wishes 
      Ivan from Ring Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring video cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and ots working as expected with picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Feeling Safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much better leaving my pup home when I go to work and I love having eyes on my packages while I’m out. The neighborhood alerts feature is helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repurchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a doorbell which stopped working after a couple of years. Purchased the same model and I’m hoping it’ll last longer this time.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell has a good quality of camera. It shows live as people approach front door. I feel more secure now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after all these years, such a great tool!

    I would recommend this to a friend