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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,178 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Ring Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera offers another level of security for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best video doorbell on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. App updates now allow for multiple camera views from a single screen.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grest product this is my third one for different- my mother-in-law loves it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for monitoring. Easy to install and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and the features are great. The night vision and voice alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service, and skills.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last installer was amazing. She did her part and assisted me with doing the necessary steps to get my doorbell up an running. She did not hesitate to make the extra effort to get my doorbell operational. It was not an easy task due to my lower voltage output and the problems with my first doorbell install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conveniently allows me to see who’s at my door and speak with them without opening the door; already avoided two solicitations.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it works great thanks to Best Buy Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Video and sound greats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the video quality is excellent highly satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Smart door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ring doorbell and have zero complaints. Would highly recommend to anyone.hd n sound are nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer Service and Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring lasted less than a year. When I purchased this product in September of 2023 it worked fine at my apartment but after one move in December 2024 my ring door bell stopped charging. I tried returning my ring but Best Buy said the product I was returning didn’t match the product I purchased which was not true. By the time I found my receipt at home it was too late, I threw the camera away out of frustration. Total waste of time and money, I’d rather buy directly from the product website when it’s acceptable

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Disflex.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. You should be able to enjoy the peace of mind that the Ring Wired Doorbell Plus is designed to add to your home security.

      It sounds like the device is not performing as intended. The Ring Wired Doorbell Plus requires a doorbell transformer rated at 16-24 VAC 50/60HZ, 10-40VA max.
      If your Wired Doorbell Plus or Wired Doorbell Pro is hooked up to an internal doorbell chime, check if your Pro Power Kit is properly installed.
      If you have an older version of the Wired Doorbell Plus and are using it with an internal chime, check the cable installation of your Pro Power Kit.
      The Pro Power Cable (with orange fastening clips) is no longer necessary with newer versions of the Wired Doorbell Plus and Wired Doorbell Pro.
      Make sure your Wired Doorbell Plus or Wired Doorbell Pro is properly hooked up directly to a transformer.

      If you still have the device in your possession, for additional support, we recommend reaching out to our Ring Customer Support team. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great no problems easy install would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen Disintegrates After 5 Years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Ring Pro. My 5-year old device began to degrade -- the camera screen cover began to disintegrate so the view was obstructed. Ring thinks such disintegration is normal after years outside and offers no repair or replacement for this problem. As much as I hated to have to buy a new one, I like the way this model otherwise performs, so I got a new one. Works great, just like the old one once did. One star off for longevity of screen.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Ring - Wired Doorbell Plus Smart Wi-Fi Video Doorb

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video Quality is good, sound is good, but sometimes it makes the transformer make an Electrical humming noise.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi RichardC.

      Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Wired Doorbell Plus alert you to any wanted or unwanted activity around your home. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We would like to provide you with solutions to the concerns you are experiencing today!

      It sounds like the device is not performing as intended. To ensure that your existing doorbell chime kit is compatible with Ring Wired Doorbell Plus, please check our list of tested and confirmed mechanical chimes: Adamax CMH1 Air King Limited / Berns Air King Corp CK100, CK110, CK250, CY-1, SBK200 Angelo Brothers Co. 76001, 76003, 76006, 76020, 76034, 76040, 76200, 76205, 76210, 76515 Atticus Electronic Wired Door Bell Deluxe Contractor Kit B077HTD67L Aubrey 5010 Broan 950W, 971, 972, 973, 978, C105, CBP972, CBP978, CD-110NB, RC140WH-A, 210, RC210 Byron D422 "SURF KIT", D117 Ding Dong Carlon CK225, CK221RP, DH120, DH130, DH213, DH254, DH257, DH315, DH504, DH506, DH600, DH636, DH257 (device marked DH213/254) Craftmade C102X2L, CBB-PR, CH1202-DO, CH1405-PT, CH1415-OBG, CH5202-DO Dimango DH3XX Dongguan Smart Hero 3109-HD Droog Bottoms Up Edwards C-110, C210, C210-W, C211, C211-W, 580, C212, C212W, C212-W, C212W-2L, C213, C213-W ElectraChime[all models] Comet, Coronet, Empire, Metro, Ribbon Emerson C8326, C8204, C8229, C8270, C8272, C8355, C8359, C8361, C8365, 08359, 202, C8203 Fasco 240, 276 Friedland Friedland York Tubular Doorbell C963 GE CL11, CL22 Grothe LTW 1171A 24V AC Hampton Bay CH-2796-02, HB-27102-03 (103 008 630), HB-2748-03, HB-2749-03 Heath Zenith 95B-B, 32SN, DW-2735-02, SL-2735, SL-2735-02, DW-48 (50 BASE), SL-2796, SL-2796-02, LE-96, 615-0090-LE-DXX (90 BASE), WD-1 BASE, 907/M (95 BASE), 96/M-B (WD-1 BASE), 99-A, DW-907 (95 BASE), 35 BASE, 615-0090-TR-CXX Home Depot 216598 (1001 406 918), 216599 (1001 406 920) Honeywell RCW100N, E2609 Liberty Bell Manufacturing Company Model 56 QUALITY Maple Chase 60515 Marks Products Co. Snapit 600C Single Door, Snapit 630C Golden Tone Door Signal Chime Miami Carey EC-525-VP, L-110, L-113, 237 Encore Nautilus N950W, NC103 Newhouse Hardware CHM3D Nicor 18001, 18002, 18002LRD, 18002LRT NuTone BK240LWH, BK242LWH, K16, L34 Heirloom, LA100WH, LA120K, LA120WL, LA202WH, LA202WH-1, LA126WH, LA208K, LA208WH, LA164, LA164WH, LA20, LA39WH, L-42, LA-107, LA-43, 5763, C39854, LB-32, BK105, BK110NBWH, BK115LWH-1, BK120NBWH-1, BK125LWH-1, BK131LSN-1, BK131LRBZ-1, BK131LPB-1, BK131LSN-1, LA139WH-1, BK140LWH, BK142LWH, BK142LWH-1, C105, CD130, KA10, KA-10, KB10, KB-10, CD131SWH, CD131SN, L12, L14, LA9, LA12, LA13, LA14, LA15, LA109, LA110, LA111, LA114, LA116, LA117, LA119, LA130, LA139WH, LA140, LA152, LA11BG, LA11WH, LA-107, LA141, LA144, LA148, LA143, LA14WH, LA149, LA30SAVVY, LA37, KB10, LB-12WW-1, LB-18, LB-76, LB12, LB13, LB14, LD21, VG130, VG190, LB-14WH, Scovill NuTone Broan C100, C105, C120, C121, C122, C200, C201, C202, C203, C204, C205, C206, C206P, C206WH, C207, C208, C208p, C208WH, C225, C300, C301, C302, C303, C308, C309, C310, C322, CBP103, CD-131SWH-1, 99521100 Quorum 101-1-6, 101-2-6, 102-1-6, 102-2-6 Rittenhouse 382, C8230, Model 220 Sears Roebuck 746.14760, 746.14960, 1410, 746-14490, 746-14536 Siemans 5WB1500 Snapit 600C Signle Door, 630C Golden Tone Steens / Rejuvenation Resonator C4742 Style Selections SS-2735-03 Tamlite Lighting DB1-2WH, DB3-2WH Tieber/Craftmade CTPW-RG, CH5202 Tieber ICH-1505-BK Trine R604743 USI Electric BCK1-PDWH-2, BCK1-PDWH2UN, BCK1-PDWH1UN Utilitech 0568981 universal doorbell, UT-27103-02, UT-2735-02, UT-2747-02,0009736 (is Heath Zenith WD-1 BASE), UT-2796-02, UT-2796-03, UT-2797-03 Compatible Digital Chimes: Manufacturer Model BCS Ideas YourBell Carlon DH840E Dongguan Smart Hero Friedland D525ST Phonicia, D844 Seattle Hampton Bay (Home Depot) HB-7611-02 (1001 407 347), HB-7612-02 (1001 407 776), HB7612-03, HB-7613-02 (1001 407 776), HB-7614-02 (1001 407 811), HB-7615-02 (1001 411 352), HB-7616-02 (1001 407 817), HB-7617-02 (1001 407 818), HB-7618-02 (1001 407 820), HB-7619-02, HB-7620-02, HB-7621-02 (1001 407 821), HB-7621-03, HB-7623-03, HB-7624-03 (1003 008 626), HB-7625-03 (1002 967 182), WL-108, WL-108-A Heath-Zenith BC3330, DC-3335, DC-3338, DC-3344, DC-3360 (3300-RX), DC-3361, DC-3362, DW-57, 57/M, HE-2219-CH (DS220) (2200/2300 BASE), HE-2215-CH, SL-7560-02, TR-0070-BX, WL-106, WL-106A, WL-106-A, WL-106-B, TR-0081-BX (74 BASE), TR-0081-8X Home Depot 216590 (1001 406 912) Honeywell RCW250N1003, RCW3502N1003/N, RCW3504N1001/N, RCW3506N1009/N, RCW35, RCW3501N, RCW3502N, RCW3506N, Series 3 DW311S, DW313S, DW313xx iChime iChime, iChime-1, iChime-2, iChime rev 2 IQ America DW1401A, DW1402A, DW2403A, DW2404-ACTB, DW3404-ACCB, DW4404-ACBD, DW2405, PC-5610, PC-5870, PC-7420, PC-5810, DW3404-ACCB, PC-5870, PC-7420, UNIVERSAL CHIME BASE, DW2840, DW2850, DW2860, KAKADU premium classic music Musical Doorbell MDB-2 Nicor PRCP2 (PrimeChime+2, PrimeChime Plus2) NuTone LA600WH Style Selection SS-7575, SS-7580, SS-7582, SS-7581-03, SS-7582-03, SS-7584-03 Trine 64-2 Westminster, 75-2 Musical Door Chime, No.75 Selectronic Musical Chime Utilitech UT-7574, UT-7575-02 (#0568974), UT-7577-02, UT-7578-02 (#0568978), UT-7579-02, UT-7580-02

      If you've already checked that the chime kit is compatible, I recommend checking for wiring variables such as spliced, thin, or old wiring. Please also ensure there is no diode being used, especially if you are using a mechanical chime kit. Depending on Video Doorbell model, there should also be a chime selection setting in your Doorbell's device settings. This will allow you to choose what type of chime is in your home. If the wrong type is selected, this could be the cause of the humming noise.

      If any additional information is needed regarding your Ring Wired Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ttisha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent doorbell and camera. Happy with it along with othrr camera purchases

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it snd simple to use and easy to install thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not disappoint. I am very please with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Brings Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel safer being able to view our property. It is not only to view who is ringing our door bell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring DoorbellPro camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, connected to wifi with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great upgrade over previous models!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller, picture is better and load time is better than previous models!

    I would recommend this to a friend