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Customer reviews

Rating 4.5 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,178 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture, sound is kind of weak. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual band wifi Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Ring doorbell, but i don't think the camera quality is any better than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front Door Concierge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution. Wide camera angle. Clear view and easy communication. Paired with Alexa Show makes managing guests and safety easy least. Excellent Installation by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have an Alarm system installed already. After having several friends having Ring Video Door bell along with several other Ring Alarm devices installed and being VERY satisfied with the service. I myself have purchased several Ring devices and will eventually remove my alarm services company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience. Will recommend to friend and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this one love the new upgrade I love everything about this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Ring products! The mobile app is great. We are kept aware of what is going on around our home on all sides with the Ring products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I would buy this again! It has a recording they can leave a message.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Door Bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement unit from about a year and half ago. Had to replace the voltage adapter as we had to by passed the regular voltage to the old door bell and the old unit was bad also. Every thing is working fine now just like before. Had to have the Geek Squad to trouble shoot and fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whose at the door!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got the Ring Bell. It gives me a better sense of security when it comes to who is at the door. With the Ring Bell, There are no surprises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick n Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, everything required for install in the box. Would purchase again.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi EvanH.

      Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Wired Doorbell Plus was easy and straight-forward.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that were already posted by other neighbors.

      Sincerely,
      Matthew from Ring. Ring

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a quality product and performs as advertised. It is relatively easy to install yourself too. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me Safer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safer now that I know who is at door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great Christmas gift and not hard to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera and provides a way to know when packages arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product works amazing motion works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell. The ring app has a lot of great features that allows you to fully customize and control the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup of my ring doorbell was gray. India answered all my questions and called me today to see how everything was and if I had any additional questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Can't answer the door with phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this is in Nov. 2023. I have never been able to get the doorbell to be answered by my iPhone like my Arlo did. RING customer service couldn't solve the issue. Blamed it on my phone but I had no issues with my Arlo doorbell. Waste of money. The pros: Easy set-up with app Except for the phone part. The cons: Customer support is negligent. Pretty much leave issues to be solved by the community. I am fed up with these tech companies leaving it to the customer community to solve problems. Why aren't we on the payroll? Think about it... some brown nosing bean counter seeking a promotion came up with the genius idea in a system improvement meeting. We got your money now go figure it out on your own.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JohnL.

      Thank you for taking the time to share your experience with us.

      We understand how important it is to receive and answer notifications on your mobile device. The Ring Wired Doorbell Plus was designed to notify you of motion and doorbell dings based on your preference. We want to work with you to make sure we get this feature working as intended. We are confident we can resolve this together today.

      It sounds like you enjoy the Ring Wired Doorbell Plus, but you are having some trouble receiving and answering notifications from the device. The first thing you will want to check is that your mobile device has push notifications enabled for the Ring app. If you are receiving push notifications but you are having trouble answering or connecting to live video when you are not on wifi, you may have data disabled for the Ring app.

      If you've enabled push notifications and data for the Ring app but are still having trouble, you may need to check your wifi speeds. "Internet speed" in the context of your Ring devices is the measure of how fast your wireless network uploads and downloads data. If either or both of those functions are too slow, your Ring app won't be able to process data from your Ring devices fast enough. That's why it's important to test your internet speed in the area around your Ring device. Visit our support center for more information on checking your wifi speeds.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this doorbell before, and this one functions the same. We had a little difficulty connecting the chime.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JanaC.

      At Ring, we appreciate you taking the time to share your feedback with us. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We are happy to share the steps here for how to connect your Ring Wired Doorbell Plus to your existing in-home chime:

      Remove the cover to your in-home doorbell chime kit.
      Verify your transformer has an output of at least 16V 30VA (40VA max) and 50/60 Hz.
      If it doesn't, you can get a replacement transformer and follow these steps to install it.
      Alternatively, you can get a plug-in adapter to power your doorbell with an outlet.
      Note: Do not use a halogen or garden-lighting transformer or a DC transformer/power supply.
      Install your Pro Power Kit or Pro Power Cable.
      Follow the mounting instructions inthe product manual to continue mounting the device.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus.

      Thank you,
      Melissa from Ring. Ring