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Customer Ratings & Reviews

Your price for this item is $22.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1171 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Wired Doorbell Plus Smart Wi-Fi Video Doorbell, particularly praising its great audio and video quality and ease of use. Users find the installation process straightforward and appreciate the overall performance and security features. While the motion detection and battery life receive positive feedback, some customers feel the price is a bit high and have experienced occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,171 reviews
  • Rated 5 out of 5 stars

    Doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know what and when things are at your door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and easy to love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was painless compared to my previous doorbell (Arlo) and it works great. Monthly plan is affordable compared to competitors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic doorbell for Today’s Standards

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for the Pro2 to be available for months and decided to jump in with this one. Works as promised and integrates well with the rest of the ring system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for a basic ring doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits with the existing wiring and good control of vision to minimize motion triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Unit is great but we are having trouble with our indoor doorbell. We purchased a new doorbell but it makes a buzzing noise

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Ring doorbells are terrible.

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring products are complete trash. Second one now, after about 1 year, the doorbell fails, and will start ringing mechanical chime repeatedly at night and buzz your chime. Its clearly the doorbell as chime and transformer were already replaced. Not to mention door bell light spins when this starts at night. The product is poorly designed and can not handle cold temperatures, regardless of internal battery or not. Their support is terrible also. Avoid these products and save your money.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Tsaxma.

      Thank you for taking the time to share your feedback with us.

      We understand how critical it is for your hardwiring to function as intended. The security features and technology provided by the Ring Video Doorbell Pro are incredibly valuable to your peace of mind, and this is not the experience we want any of our neighbors to have. We would love the opportunity to assist you with this today to ensure your Ring device is performing optimally.

      It sounds like the hardwiring of your Ring Video Doorbell Pro is not functioning properly. The Ring Video Doorbell Pro requires a minimum of 16 volts AC to power the device. If your Ring Video Doorbell Pro is not receiving enough power, you may see issues like you described. If you've already confirmed the transformer voltage is sufficient, we recommend checking that your Pro Power Cable is properly installed. Your Ring Video Doorbell Pro requires the Pro Power Kit to function. When installing, connect one wire from the Pro Power Kit to the “front” terminal and the other wire to the “transformer” terminal, leaving the existing doorbell wires in place. Then, re-tighten the screws. It doesn't matter which Pro Power Kit wire goes to each terminal.

      If you need additional troubleshooting steps, we invite you to visit our support center.

      The Ring Video Doorbell Pro is water-resistant and rated for temperatures from -5°F to 120°F. Ring devices may have their performance affected by extreme weather and other conditions. In extreme hot or cold temperatures, the device may shut down temporarily. It will return to normal operations when temperatures return to normal. We design our devices this way to protect their overall lifespan. Visit our support center for more information.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new ring doorbell. Never have to guess if a package was delivered or not. Ring will let us know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    doorbell camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how it monitors anything that approaches the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased 3 ring doorbells this one is for my elderly parents making them feel so more safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. works as advertised. good vision. ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides Peace of Mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works as expected and records anyone who comes to the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool, does exactly as described love the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring doorbell pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product in July 2021. Recently had problems with with the product called Ring, and they were unable to resolve the problem. So sending a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the view the colors are so bright and clear works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products works well and is designed well.it has been very reliable since I installed it, I would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still a good option

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up exchanging this for another model that had a better picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to see what’s going on outside without having to be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech for your doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety of who is at your door without opening it. I like that you can talk to whoever is at your door using the microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    security for day and night! I can see whose at door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell camera is amazing. Provides a wide angle view. Will easily be able to see the majority of the area that the doorbell camera is facing.

    I would recommend this to a friend