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Customer reviews

Rating 4.5 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,178 reviews
  • Rated 4 out of 5 stars

    Basic doorbell for Today’s Standards

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for the Pro2 to be available for months and decided to jump in with this one. Works as promised and integrates well with the rest of the ring system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by Ring. Easy to set up, add to the existing line of product's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and easy to love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was painless compared to my previous doorbell (Arlo) and it works great. Monthly plan is affordable compared to competitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate and clear videos. Works with my chime. Higly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome doorbell. Works well with all my other ring devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed CORRRECTLY it works fine after three trips and an extra$169.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Unit is great but we are having trouble with our indoor doorbell. We purchased a new doorbell but it makes a buzzing noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and he got the job done in a short time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset to our home security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so we can see front door activity when we are not there. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for a basic ring doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits with the existing wiring and good control of vision to minimize motion triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new ring doorbell. Never have to guess if a package was delivered or not. Ring will let us know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know what and when things are at your door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring doorbell pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product in July 2021. Recently had problems with with the product called Ring, and they were unable to resolve the problem. So sending a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased 3 ring doorbells this one is for my elderly parents making them feel so more safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products works well and is designed well.it has been very reliable since I installed it, I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech for your doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety of who is at your door without opening it. I like that you can talk to whoever is at your door using the microphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door bell is not ringing. Coudl someone please come out and repair this.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi KimgordonS.

      Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like the device is not working as expected. Wired Doorbell Plus is Ring’s ultra-slim video doorbell with a variety of advanced features. The Wired Doorbell Plus offers "Advanced Motion Detection," 1080p video, "Two-Way Talk," "Quick Replies," "Color Night Vision," and "Alexa Greetings." With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.


      We are happy to provide you with the instructions for installing the Ring Wired Doorbell Plus without an existing doorbell.

      Please follow these steps:


      1. Install the transformer. For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device. Since you’ll be working with high-voltage electricity, first turn off the main power switch on your fusebox or consumer unit.
      Ring accessories are sold separately and may include:
      Plug-In Adapter (24VDC, 500mA)
      The Ring Wired Doorbell Plus is not compatible with third-party DC adapters, halogen transformers, or garden-lighting transformers. Using incompatible power sources can damage your device and cause electric shock.

      If you need help with this process, you should consult a qualified electrician.

      2. Connect the Pro Power Kit. The Pro Power Kit V2 is designed to bypass your existing doorbell. Even if you are not bypassing an existing doorbell, connecting the Pro Power Kit is a required step with AC transformers in order to protect your new doorbell and transformer.

      3. Install your Video Doorbell Pro. Use the Phillips end for the mounting screws and the star-shaped end for the security screw. Use a 6mm drill bit with a power drill to drill holes for the (optional) anchors if installing on concrete, stucco, or brick. Use two mounting screws to mount your Ring Doorbell. Secure the faceplate with one of the security screws.


      4. Restore power at the breaker. You’re almost there! After turning the power back on, it’s time to set up your doorbell in the Ring app.


      5. Finish setting up your Video Doorbell Pro by following the steps in the Ring app. The Ring app connects your Ring Doorbell to your mobile device running iOS or Android, making sure you’re always home. Open the Ring app and tap Set Up Device to begin the setup process. Select Ring Video Doorbell Pro from the list and follow the in-app instructions.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    doorbell camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like how it monitors anything that approaches the door.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Ring doorbells are terrible.

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring products are complete trash. Second one now, after about 1 year, the doorbell fails, and will start ringing mechanical chime repeatedly at night and buzz your chime. Its clearly the doorbell as chime and transformer were already replaced. Not to mention door bell light spins when this starts at night. The product is poorly designed and can not handle cold temperatures, regardless of internal battery or not. Their support is terrible also. Avoid these products and save your money.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Tsaxma.

      Thank you for taking the time to share your feedback with us.

      We understand how critical it is for your hardwiring to function as intended. The security features and technology provided by the Ring Video Doorbell Pro are incredibly valuable to your peace of mind, and this is not the experience we want any of our neighbors to have. We would love the opportunity to assist you with this today to ensure your Ring device is performing optimally.

      It sounds like the hardwiring of your Ring Video Doorbell Pro is not functioning properly. The Ring Video Doorbell Pro requires a minimum of 16 volts AC to power the device. If your Ring Video Doorbell Pro is not receiving enough power, you may see issues like you described. If you've already confirmed the transformer voltage is sufficient, we recommend checking that your Pro Power Cable is properly installed. Your Ring Video Doorbell Pro requires the Pro Power Kit to function. When installing, connect one wire from the Pro Power Kit to the “front” terminal and the other wire to the “transformer” terminal, leaving the existing doorbell wires in place. Then, re-tighten the screws. It doesn't matter which Pro Power Kit wire goes to each terminal.

      If you need additional troubleshooting steps, we invite you to visit our support center.

      The Ring Video Doorbell Pro is water-resistant and rated for temperatures from -5°F to 120°F. Ring devices may have their performance affected by extreme weather and other conditions. In extreme hot or cold temperatures, the device may shut down temporarily. It will return to normal operations when temperatures return to normal. We design our devices this way to protect their overall lifespan. Visit our support center for more information.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 5 out of 5 stars

    Ring Doorbell Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell camera is amazing. Provides a wide angle view. Will easily be able to see the majority of the area that the doorbell camera is facing.

    I would recommend this to a friend