Customer Ratings & Reviews
- Model:
- B08M125RNW
- SKU:
- 6453038
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.
This summary was generated by AI based on customer reviews.
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Representative was very helpful and courteous.
I would recommend this to a friendNo thumbnails on activity log
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this camera/doorbell is great EXCEPT one major flaw: the lack of thumbnails in the activity log. I have the settings set to pick up light/moderate activity so I get about 15-20 notifications a day. The activity log shows a list of all the activity picked up, as just that: a list; there are no thumbnail images for each activity item, so in order to know which item may or may not have concerning activity, I have to click on and watch every clip in the list. Most of the time it’s just a car driving past. It would be so much more helpful if thumbnails were included so you could at least get an idea of whether or not an activity looks out of the norm. But as it stands, I have to sift through a bunch of videos of cars passing by. I know other security cameras out there do include the thumbnails, so I can’t understand why a big player like Ring hasn’t added that feature.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello JennieLee,
Thank you for taking the time to share your Ring Video Doorbell Wired experience with us. The all-new Ring Video Doorbell Wired will send you a notification when someone presses the doorbell or triggers the built-in motion sensors. With Advanced Motion Detection and customizable motion zones, Ring Video Doorbell Wired makes it easy to tailor the settings for your specific needs, detecting motion in specific areas and sending an alert as soon as a visitor approaches the door.
It sounds like you are referring to Snapshot Capture is a feature from the Event History Timeline, which is a Ring mobile app-exclusive feature. The timeframes for this feature can be adjusted. Here is a helpful article that elaborates on this feature: https://support.ring.com/hc/en-us/articles/360034443672-Using-Your-Snapshot-Capture-Feature.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Video Doorbell Wired.
Thank you,
Alexis with Ring
Ring Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adds a whole new realm of safety for the home. Highly recommend
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Occasionally goes offline but otherwise has worked fine.
I would recommend this to a friendFrustrated with unprofessional treatment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this doorbell in Feb 2024. I paid for installation but now the doorbell has quit working. I was never told this requires a subscription but regrettably had to sign up after it was installed. Now the technician that came today said I have to upgrade to a new transformer. This was never mentioned to me at the time of sale either. Now I have to go shopping for a new transformer, pay for installation and then have the Geek Squad come back out and set this up again. The has been a dreadful, disappointing experience costing me lots of extra money due to lack of communication from the sales team. I consider this very unprofessional and unethical.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RonleeH.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!
Thank you,
Amilia from Ring.
- Pros mentioned:Video quality
Great video with lots of features!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Video with plenty of features that allow you to narrow the area to be watched. It allows you to set how sensitive it is. to picking up people so you don't have to have constant notifications.
I would recommend this to a friend - Pros mentioned:Ease of use
My doir bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is eay to install. The only one minus point is even though they labeled all the screws, they do not tell which one to use where. That was little confusing. Other than that it was easy to install.
I would recommend this to a friend Ken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ring bell with camera,camera have nice vision
I would recommend this to a friendWatch dawg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible item really helps recommend it for everyone
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First ring camera. Overall very happy with value and camera ability.
I would recommend this to a friendPerfect little camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the buy. No complaints at all. Love the real time alerts.
I would recommend this to a friendAwesome Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute help for monitoring the house from anywhere
I would recommend this to a friendRing doorbell pro!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came has discribed! This item works great!!!!
I would recommend this to a friendMotion Zone ? Off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set the motion zone right below the sidewalk . It still picks up cars that are in the street.
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have with all the porch pirates out there.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price!! The amount of ring products in store is countless
I would recommend this to a friendDing dong
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell has helped me keep track of my house while I’m at work
I would recommend this to a friendDoor bell/ cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell camera is very vlear. I would like to see the wedge more then the 15 percent.
I would recommend this to a friendBest security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great use for my second house, in ring we trust…..
I would recommend this to a friendRing in the new year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live my Ring so much that I gave one to my daughter for Christmas
I would recommend this to a friend