Customer Ratings & Reviews
- Model:
- B08M125RNW
- SKU:
- 6453038
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Wired Doorbell Plus Smart Wi-Fi Video Doorbell, particularly praising its great audio and video quality and ease of use. Users find the installation process straightforward and appreciate the overall performance and security features. While the motion detection and battery life receive positive feedback, some customers feel the price is a bit high and have experienced occasional Wi-Fi connectivity issues.
This summary was generated by AI based on customer reviews.
Ring doorbell plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough power getting to my doorbell. It’s an old house . Don’t know what to do with it. It constantly rings when offline .
I would recommend this to a friendBrand response from Ring
Posted .Hi NannetteP.
Thank you for taking the time to share your experience with us.
We understand how critical it is for your hard wiring to function as intended in order to supply power to your Ring Wired Doorbell Plus so that you can keep a watchful eye on your property. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like your device is not receiving adequate power to function consistently and reliably. The Ring Wired Doorbell Plus requires a power supply of 16–24 VAC, 40 VA max, 50/60 Hz. To resolve your power issues and ensure your Ring Wired Doorbell Plus works as intended, there are a few things you can try.
The most common fix for power issues is to bypass your doorbell with a Pro Power Kit V2.
If the bypass method doesn't solve your power problems or you don't want to bypass your doorbell mechanism, consider upgrading your transformer. When purchasing and installing a new transformer, we recommend choosing one with at least 16 volts AC, at least 30 volt-amps (40 VA max), and 50/60 Hz. Do not use a halogen or garden-lighting transformer or a DC transformer/power supply.
If you don't have an internal doorbell mechanism or your existing system is unusable, resolve your power problem by installing a Ring Plug-in Adapter (sold separately).
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty easy to install ourselves. Great products!
I would recommend this to a friendRing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I am really satisfied with my purchase!
I would recommend this to a friendNot as good as I thought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was the greatest when I first had it installed. after 3 months it started to slow down as in not letting me know that someone was at the door, or even coming down the driveway. It just works maybe once a week.Called to have it looked at and for that they will charge me as much as I paid for it back in March 2022. What good is it to have total tec if you have to buy another new one for it to work.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Patty,
Thank you for taking the time to share your experience with us directly. We appreciate it. Rest assured, we are here to provide you with steps to resolve your motion detection concerns on your Ring Video Doorbell Pro. This device is intended to provide you notifications and video footage of who is approaching your front door.
Customizable Motion Zones are featured in all of Ring's AC-powered products, such as your Ring Pro Doorbell, which allow for a fuller feature set and greater degree of customization. This system’s customization options let you draw up to three areas in the camera’s view to detect motion in. These Motion Zones allow you to define a specific area that you want your Ring to cover, while ignoring everything outside that area. Here is a helpful article that may help you resolve your motion zone issues without a technician: https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Alexis with Ring
Garage button doesnt work anymore
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what the problem is but after installing this my garage door button in the garage has no power. Checked the breaker and for some reason its lose now. Not sure how to fix this any suggestions ?
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi there, thanks for sharing your feedback. I'd definitely recommend consulting a qualified electrician to check your wiring. It's possible there are some loose or fraying wires, or even an issue with the transformer itself. If you have any questions about your Video Doorbell Pro, try searching the Ring Community at https://community.ring.com/ to find answers from other neighbors. Best, Ashley from Ring.
Somewhat disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was also supposed to have a backup battery.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Jh11.
Thank you for taking the time to share your feedback with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you have some concerns with the features of your device. The Ring Wired Doorbell Plus is a hardwired device. It requires a transformer rated between 16-24VAC, 50/60HZ. Out of the box, the Ring Wired Doorbell Plus comes with the following:
Ring Wired Doorbell Plus
Satin Nickel faceplate
Installation hardware and tools
User manual & Quick-start guide
Security sticker
Ring offers a variety of battery-powered devices, if that is a better fit for your home. We invite you to visit our support center to compare the features of the various Ring doorbell devices.
Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.
All the best,
Nicole from Ring.
Great Ring product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the ring camera door bell. The first one the speaker stop working on it. I hope this one works longer than 2 yrs.
I would recommend this to a friend- Pros mentioned:Installation
The Ring is performing well, as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily installed the Ring Doorbell Pro, replacing another video doorbell that failed. The Ring is performing well, as expected.
I would recommend this to a friend Who’s there!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item and had it installed. Unfortunately it only worked for a week. There was a manufacturer defect. Ring was great with replacing the product and all upgraded me to the latest version. I know who stops by every time.
I would recommend this to a friendBrand response from Ring
Posted .Hello Happyc80,
Thank you for taking a moment to leave your review on the Ring Video Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
- Pros mentioned:Ease of use
Great doorbell cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up. They give you all the information in box plus in the app gives you a little walkthrough in what to do.
I would recommend this to a friend Buy the pro 2 instead
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and hooked it up to my existing door bell chime in the house and there was a delay between the time if was pressed and the chime ring. Returned it and bought the Pro and there is not delay with the Pro 2
I would recommend this to a friendBrand response from Ring
Posted .Hello Mcb7,
Thank you for taking a moment to leave your review on the Ring Video Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
- Pros mentioned:Video quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic,we don’t have a windows or a peep hole on front door so now we can see who’s outside knocking
I would recommend this to a friend Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 10 days. Ring customer service tried to help me resolve the problem but then said it was defective. They will replace it but not until September because they are out of stock. It was one of my worst purchases ever!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SARAS.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security.
It sounds like your Wired Doorbell Plus is not performing as expected. Wired Doorbell Plus is Ring’s ultra-slim design video doorbell with a variety of advanced features. The Wired Doorbell Plus offers Advanced Motion Detection, 1080p video, Two-Way Talk & Quick Replies, Color Night Vision and Alexa Greetings. With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.
We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Matthew from Ring.
- Pros mentioned:Video quality
Good video. Bad speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video quality and frame rate. But the speaker in terrible.
I would recommend this to a friend Return policy isn’t worth buying from them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ring doorbell and it worked at first until I had to change my wifi router and the electrical company switched it to a different version of the ring doorbell. I only had it for 20 days and they still wouldn’t return it. Now I am out $150. Won’t be making a purchase like this from here again because of their return policy!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi CQ80.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Amilia from Ring.
Un-Stable Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I contacted Ring 3 times. Voltage issues even after replacing transformer. Ring had no more ideas. Returned to Best buy.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Saute.
Thank you for taking the time to share your experience with us. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not working as expected. Wired Doorbell Plus is Ring’s ultra-slim video doorbell with a variety of advanced features. The Wired Doorbell Plus offers "Advanced Motion Detection," 1080p video, "Two-Way Talk," "Quick Replies," "Color Night Vision," and "Alexa Greetings." With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.
We are happy to provide you with the instructions for installing the Ring Wired Doorbell Plus without an existing doorbell.
Please follow these steps:
1. Install the transformer. For your safety, only use an existing doorbell transformer within the range specified below or compatible Ring accessories to power your device. Since you’ll be working with high-voltage electricity, first turn off the main power switch on your fusebox or consumer unit.
Ring accessories are sold separately and may include:
Plug-In Adapter (24VDC, 500mA)
The Ring Wired Doorbell Plus is not compatible with third-party DC adapters, halogen transformers, or garden-lighting transformers. Using incompatible power sources can damage your device and cause electric shock.
If you need help with this process, you should consult a qualified electrician
2. Connect the Pro Power Kit. The Pro Power Kit V2 is designed to bypass your existing doorbell. Even if you are not bypassing an existing doorbell, connecting the Pro Power Kit is a required step with AC transformers in order to protect your new doorbell and transformer.
3. Install your Video Doorbell Pro. Use the Phillips end for the mounting screws and the star-shaped end for the security screw. Use a 6mm drill bit with a power drill to drill holes for the (optional) anchors if installing on concrete, stucco, or brick. Use two mounting screws to mount your Ring Doorbell. Secure the faceplate with one of the security screws.
4. Restore power at the breaker. You’re almost there! After turning the power back on, it’s time to set up your doorbell in the Ring app.
5. Finish setting up your Video Doorbell Pro by following the steps in the Ring app. The Ring app connects your Ring Doorbell to your mobile device running iOS or Android, making sure you’re always home. Open the Ring app and tap Set Up Device to begin the setup process. Select Ring Video Doorbell Pro from the list and follow the in-app instructions.
We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Matthew from Ring.
Good product/installation not so much!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell seems to work well. However the installer, Mastek (hired by Geek Squad) installed it in such a way that we cannot see the porch close to the door to see whether or not a package has been delivered.
I would recommend this to a friendBrand response from Ring
Posted .Hello PrintersNotServiced,
Thank you for taking the time to share your Ring Video Doorbell Pro experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Pro right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some help.
You are able to use a Ring Corner Kit (sold seperately) to angle your Ring Pro towards your walkway, so you can improve your motion detection and get a better view of visitors coming to your door. This package comes with 3 stackable mounts that would adjust your viewing angle from 15°, 30° or 45°. They are also paintable to match your home!
If you are not comfortable installing this mounting kit on your own, we would suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to this installation and mounting field of view concern.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Pro device.
Thank you,
Alexis with Ring
- Pros mentioned:Security
Judge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it provides safety and security along with peace of mind when answering my.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install. The video looks good and I have had no issues with it so far.
I would recommend this to a friend - Pros mentioned:Video quality
Wonderful bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It great I love it it is so clear and it rings on time I recommend everyone to get one
I would recommend this to a friend