Customer Ratings & Reviews
- Model:
- B08M125RNW
- SKU:
- 6453038
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.
This summary was generated by AI based on customer reviews.
So happy I purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy way to give a little protection to your home
I would recommend this to a friendGo For Pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this one. The headlights from cars on the street keep triggering it even thought the street was out of our zone. It also recorded squirrels as people. We upgraded to the Ring Pro 2 and do not have that problem.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MaryR.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Wired Doorbell Plus to alert you to activity around your home. Being able to rely on the alerts to know when there are visitors at your home is an essential feature of the Ring Wired Doorbell Plus. We are here today to provide you with information to assist you in finding the best solution for your home’s environment.
It sounds like you've already returned your device, but if you still need any assistance, please do not hesitate to reach out. The Wired Doorbell Plus offers advanced motion detection, 1080p video, two-way talk & quick replies, color night vision, and Alexa greetings. With Ring’s advanced doorbell, you can check in on your front door anytime, from anywhere, and see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device. Visit our support center for more information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Just as expected. Good buy for the money.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell in the game, no CAP!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty easy to install ourselves. Great products!
I would recommend this to a friendRing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I am really satisfied with my purchase!
I would recommend this to a friend- Pros mentioned:Video quality
Excellent security device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been wanting the ring door bell for some time, Best Buy installed it easily and gave me pointers. Seems to be a very good product. so far, so good.
I would recommend this to a friend Not as good as I thought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was the greatest when I first had it installed. after 3 months it started to slow down as in not letting me know that someone was at the door, or even coming down the driveway. It just works maybe once a week.Called to have it looked at and for that they will charge me as much as I paid for it back in March 2022. What good is it to have total tec if you have to buy another new one for it to work.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Patty,
Thank you for taking the time to share your experience with us directly. We appreciate it. Rest assured, we are here to provide you with steps to resolve your motion detection concerns on your Ring Video Doorbell Pro. This device is intended to provide you notifications and video footage of who is approaching your front door.
Customizable Motion Zones are featured in all of Ring's AC-powered products, such as your Ring Pro Doorbell, which allow for a fuller feature set and greater degree of customization. This system’s customization options let you draw up to three areas in the camera’s view to detect motion in. These Motion Zones allow you to define a specific area that you want your Ring to cover, while ignoring everything outside that area. Here is a helpful article that may help you resolve your motion zone issues without a technician: https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Alexis with Ring
Ring doorbell plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough power getting to my doorbell. It’s an old house . Don’t know what to do with it. It constantly rings when offline .
I would recommend this to a friendBrand response from Ring
Posted .Hi NannetteP.
Thank you for taking the time to share your experience with us.
We understand how critical it is for your hard wiring to function as intended in order to supply power to your Ring Wired Doorbell Plus so that you can keep a watchful eye on your property. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like your device is not receiving adequate power to function consistently and reliably. The Ring Wired Doorbell Plus requires a power supply of 16–24 VAC, 40 VA max, 50/60 Hz. To resolve your power issues and ensure your Ring Wired Doorbell Plus works as intended, there are a few things you can try.
The most common fix for power issues is to bypass your doorbell with a Pro Power Kit V2.
If the bypass method doesn't solve your power problems or you don't want to bypass your doorbell mechanism, consider upgrading your transformer. When purchasing and installing a new transformer, we recommend choosing one with at least 16 volts AC, at least 30 volt-amps (40 VA max), and 50/60 Hz. Do not use a halogen or garden-lighting transformer or a DC transformer/power supply.
If you don't have an internal doorbell mechanism or your existing system is unusable, resolve your power problem by installing a Ring Plug-in Adapter (sold separately).
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Garage button doesnt work anymore
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what the problem is but after installing this my garage door button in the garage has no power. Checked the breaker and for some reason its lose now. Not sure how to fix this any suggestions ?
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi there, thanks for sharing your feedback. I'd definitely recommend consulting a qualified electrician to check your wiring. It's possible there are some loose or fraying wires, or even an issue with the transformer itself. If you have any questions about your Video Doorbell Pro, try searching the Ring Community at https://community.ring.com/ to find answers from other neighbors. Best, Ashley from Ring.
Defective Ring Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 6 months after installing. It will not rest. Power was checked. I have been waiting a month to receive a replacement from Ring claiming they are out of stock with no ETA. Know if you purchase you will not get a replacement without going out of pocket.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Hope.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. We recommend reaching out to our Ring Customer Support team regarding the issue. They are available 24/7 at: 1-800-656-1918.
If you still have the Ring device in your possession, we also invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Great Ring product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the ring camera door bell. The first one the speaker stop working on it. I hope this one works longer than 2 yrs.
I would recommend this to a friendWho’s there!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item and had it installed. Unfortunately it only worked for a week. There was a manufacturer defect. Ring was great with replacing the product and all upgraded me to the latest version. I know who stops by every time.
I would recommend this to a friendBrand response from Ring
Posted .Hello Happyc80,
Thank you for taking a moment to leave your review on the Ring Video Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
- Pros mentioned:Installation
The Ring is performing well, as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily installed the Ring Doorbell Pro, replacing another video doorbell that failed. The Ring is performing well, as expected.
I would recommend this to a friend - Pros mentioned:Ease of use
Great doorbell cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up. They give you all the information in box plus in the app gives you a little walkthrough in what to do.
I would recommend this to a friend Somewhat disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was also supposed to have a backup battery.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Jh11.
Thank you for taking the time to share your feedback with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you have some concerns with the features of your device. The Ring Wired Doorbell Plus is a hardwired device. It requires a transformer rated between 16-24VAC, 50/60HZ. Out of the box, the Ring Wired Doorbell Plus comes with the following:
Ring Wired Doorbell Plus
Satin Nickel faceplate
Installation hardware and tools
User manual & Quick-start guide
Security sticker
Ring offers a variety of battery-powered devices, if that is a better fit for your home. We invite you to visit our support center to compare the features of the various Ring doorbell devices.
Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.
All the best,
Nicole from Ring.
Buy the pro 2 instead
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and hooked it up to my existing door bell chime in the house and there was a delay between the time if was pressed and the chime ring. Returned it and bought the Pro and there is not delay with the Pro 2
I would recommend this to a friendBrand response from Ring
Posted .Hello Mcb7,
Thank you for taking a moment to leave your review on the Ring Video Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but we are pleased to read that your concerns were resolved with a product replacement.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
- Pros mentioned:Video quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic,we don’t have a windows or a peep hole on front door so now we can see who’s outside knocking
I would recommend this to a friend - Pros mentioned:Video quality
Good video. Bad speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video quality and frame rate. But the speaker in terrible.
I would recommend this to a friend Good product/installation not so much!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell seems to work well. However the installer, Mastek (hired by Geek Squad) installed it in such a way that we cannot see the porch close to the door to see whether or not a package has been delivered.
I would recommend this to a friendBrand response from Ring
Posted .Hello PrintersNotServiced,
Thank you for taking the time to share your Ring Video Doorbell Pro experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Pro right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some help.
You are able to use a Ring Corner Kit (sold seperately) to angle your Ring Pro towards your walkway, so you can improve your motion detection and get a better view of visitors coming to your door. This package comes with 3 stackable mounts that would adjust your viewing angle from 15°, 30° or 45°. They are also paintable to match your home!
If you are not comfortable installing this mounting kit on your own, we would suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to this installation and mounting field of view concern.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Pro device.
Thank you,
Alexis with Ring