Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1176 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the great audio and video quality, ease of use, and straightforward installation process of the Wired Doorbell Plus Smart Wi-Fi Video Doorbell. Many find the overall performance and security features satisfactory, with responsive motion detection. However, a few customers have reported issues with Wi-Fi connectivity, and some feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,176 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    What an Upgrade from my Original 1st Generation Ri

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Pro II is more than I expected. The video is crisp and the ability to refine the actual areas to be monitored works very, very well. I could not be more pleased with my purchase and since it was a wired device and I’m handicapped, I took advantage of our Geek Squad Membership and had Best Buy service technicians install it for me. Best Buy is my go-to store for electronics and peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring Video doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and quality of video is superior.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. The quality of the video is great and user interface a breeze to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was easy enough o install. Being able to hard wire to existing doorbell means I don't have to worry about battery life

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi SeanW.

      Thank you for taking the time to share your Ring experience with us. We are happy to read that you are enjoying your new Ring Wired Doorbell Plus! Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Doorbell Cam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my doorbell camera it has a great view that lets me see clearly at what’s happening outside. Also like being able to speak to who ever is at the door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring doorbell pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. Awesome picture and sound. Great price for this unit. Highly recommend for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Ring

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, operate and use. It comes with everything you need to install in any place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great security with the ring

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ring. This is the second one I have purchased. The first one was struck by lightning. I didn’t realize how much I relied on it until it was gone. It is a great system and was very easy for my son in law to install. I feel so safe with my phone giving me notice anytime someone is around my front door. My husband sits on the enclosed porch most of the day. We installed another ring out there so we can watch him on the phone because he is a little feeble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works GREAT. I attached it to my doorbell and I can see who is at the door or on my porch even when I am not at home. Peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    A great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great film quality, very easy to use. The Totaltech team did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring Video Doorbell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ring Video Doorbell. It was really simple to install and gives a really good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Picture quality is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Easy to set up. hard wired

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring Doorbell Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install. Crisp video. I have a Ring Doorbell 4 as well...this one is even better!

    I would recommend this to a friend
  • Pros mentioned:
    Security, Video quality

    Rated 5 out of 5 stars

    Ring Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera and makes us feel safe having it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great video doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and provides a very clear picture, day & night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Works well easy install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I paired with ring cameras. It was not difficult for installing…very clear step by step and some tools included

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Installation by the Best Buy team was also very professional; much appreciated!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good video quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a ring product and I must say I'm pleasantly suprised by the outcome. It has a great video quality and notifications are prompt. It lets you edit the area where you want motion sensor to be active. Two way talk is also very useful especially when you are not home, you can still answer the door..very convenient feature. The only con I would like to mention is that there is a lag sometimes for a minute or so which can be annoying sometimes. But overall it's well worth the price and a great security device.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Techy.

      Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Wired Doorbell Plus online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.

      It sounds like you experienced some connection issues with the device. Usually, connection delay is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.

      To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.

      A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.

      If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.

      We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Wired Doorbell Plus to assist with the wifi signal strength to the device.

      If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been very easy to install if the house doorbell wires wasn't too short. After a few modifications to doorbell wires . Everything went smoothly. And getting the ring camera to work on my wifi was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my ring doorbell

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the doorbell for about 6 months. It was easy to install and get operational. It took some time to reduce “false positives” because it detected people walking by at a distance, but it gives you some ability to reduce its sensitivity and its “zone of detection.” Most important: you can see who’s at your door and speak to them if you wish. Very helpful with package delivery.

    I would recommend this to a friend
Sponsored