Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 10736431
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Eagle eye
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps an eye on out front porch. Allows us to tell others without opening the door.
I would recommend this to a friend - Pros mentioned:Installation
It's alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this device, I was told that the zoom in quality would be great and in great resolution, but it is still very pixelated and if you zoom in all the way you could have a hard time recognizing what's even on your driveway. But I guess it does the job because it lets you know as soon as someone is on your sidewalk and in the view of the camera. Insulation is fairly simple in the app guide you pretty well. I'm not sure how other cameras work and that is the reason I am still recommending this device, but if there was an unsure option, that's what I would've picked.
I would recommend this to a friendBrand response from Ring
Posted .Hi Cinthiaaaa.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
3. There are severe pauses in live video.
If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
4. There is a long delay before your video starts.
This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Test an event when it's back online to see if there's any difference.
For more information on your Ring Wired Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Cons mentioned:Transformer
Nice look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is great but the issues with transformer keep the inside bell from ringing. Even after having the extra stuff installed from Ring the indoor bell transformer says low... makes no sense... but works with ring app and alexa in the house just fine
I would recommend this to a friend - Pros mentioned:Video quality
Easy to use and setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup hardwired. Connection has been good so far. Picture quality is execllent. Seems to be built well, but will see of this model holds up better than previous Rong camera we had.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Ring Video Doorbell Pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, works great, excellent video quality.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Door Bell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved camera and audio compared to my first ring doorbell. And price was good. Cut it on sale.
I would recommend this to a friend - Pros mentioned:Video quality
Ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a ver good product, the resolution and coverage area is perfect
I would recommend this to a friend - Pros mentioned:Video quality
Love knowing what's going on around my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in the country and wanted to see what kind of animals go across my yard. I also love knowing who comes in my yard when I'm not at home. Picture also shows up on my apple watch when away from home so i dont have to get out my phone to see.
I would recommend this to a friend - Pros mentioned:Video quality
Clear images and easy to use app
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear images and you can adjust the area that will trigger alerts. It can loudly announce when someone approaches. Awesome integration and coverage. For people who travel a lot it really will give you peace of mind!
I would recommend this to a friend - Pros mentioned:Video quality
Love my Ring
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding!! I had my Handiman install it for me and worked like a dream. I purchased the plan where I can view the recording for one week. I feel so safe and secure now. The image is crystal clear and the audio is great.
I would recommend this to a friend - Pros mentioned:Video quality
Shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell and the game is excellent . Sound and picture is excellent.
I would recommend this to a friend - Pros mentioned:Video quality
Our Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is welcome addition to our home. We are very pleased with the functions and alerting people that they are being recorded. Hopefully with this feature it will deter anyone from trying to commit a crime at our home. The videos are very crisp and sharp. We recommend this doorbell!
I would recommend this to a friend - Pros mentioned:Video quality
No more Dead Batteries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more dead batteries with this wired device. Awesome product. Great quality video. App works great. I only wish the basic subscription included 2 or 3 device instead of just 1. For 2 or more devices you must go to the next level subscription.
I would recommend this to a friend - Pros mentioned:Video quality
Really Good With Some Quirks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm very happy to have a ring doorbell pro 2. The video is quite good, and it stores video reliably and notifies you pretty promptly. I wish there were a way that it could know not to notify you that, well, you were at your own front door though, as that is actually really annoying, but other than that I'm very happy to have my ring.
I would recommend this to a friend Ring doorbell and camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring doorbell and camera. I especially like the sense of security that it provides. It alerts me if anyone comes close to the door that I might not know.
I would recommend this to a friend- Pros mentioned:Overall performance
So worth it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is something I wanted for a while. Now that I have it I wish I bought it years ago. It's great being anywhere and being able to see whos at your door.
I would recommend this to a friend Very nice upgrade from original Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from my previous Ring doorbell. The view and night vision is crystal clear. You can easily customize this device to meet your needs. Highly recommend the upgrade. It’s a bit pricey, but home security is priceless.
I would recommend this to a friend- Pros mentioned:Video quality
Must Have
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk how I lived without one of these for so long. I love being able to watch over my house whether I'm home or away. It never hurts to be able to pop in and check on your home so I highly recommend you get one of these simply for the peace of mind. I'm going to be adding a floodlight cam here pretty soon too.
I would recommend this to a friend - Pros mentioned:Ease of use
Very good and accurate notification.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring doorbell is more accurate than my older one. It rings when a person or animal comes to my door. My previous one would pick up motion from moths and rang too often at night. It is easy to install and set up.
I would recommend this to a friend Much improvement from older models.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new doorbells. I had a first generation ring doorbell and it worked well but when it finally quit working I was very pleased with the upgraded ones. They have much better features and clarity.
I would recommend this to a friend