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Customer reviews

Rating 4.7 out of 5 stars with 1772 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,772 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install. Excellent video quality on phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Doorbell Camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. I got this on Black Friday for $100.00 off. I installed it to replaced my old doorbell and it's easy. I just followed the Intruction and it works perfect. The only thing that is challenging is I add a cover plate and need to drill the concrete wall. But luckily I did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my ring camera pro. It’s easy to you use and I’m getting use to it more and more. It has awesome features that make it easy to make changes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from Ring 2! Simple to install everything you need is included.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Great idea, decent upgrade, needs some work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a nightmare going from the Ring Pro to the Ring Pro 2. Have had several power issues and reboots that nobody at ring can seem to solve. Picture quality is nicer, audio is way better, but overall just not reliable at all compare to years of problem free use of the Ring Pro. Seems now that they are using a pro power kit v3 they seem to be maybe requiring more power than before. I even have the official Ring transformer but it will not work. You also get way less stuff in the box compared to the original Ring Pro. Less tools, less face plates. It doesn't seem like your buying a premium product as it did before. I would be happy with it if it worked.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello ian3530,

      Thank you for taking a moment to leave your review on the Ring Video Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.

      Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!

      Thank you, Jamila with Ring Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It saved me after my other wired ring doorbell stopped working after the last heavy rain we experienced. This battery plus also shows a much clearer and larger view.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Rocks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! What a wonderful way to be aware the world at your door! Fantastic quality video footage when anyone or anything is at your door! You are in full control without meeting face to face! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Life saver,,,,really

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation and awesome performance. 6 days after installation saw a guy with a knife at my door at 4am.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Purchase, But…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, set up, and looks of the doorbell. only thing i dont love about it is their stupid ring plus to see videos saved. i’ve jerry rigged mine to work with homekit and its so much better and not paying to see videos. other then that, love how its head to toe video, and great how its 2 way communication.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Upgraded from Ring Pro 1 to Ring Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work. A little better than the old Ring Pro. Old Ring Pro stopped working (it may just have needed a firmware or security update). I like that this has a wider view so I can see packages and it has a little better resolution. I wish they had an upgrade rebate or discount.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nice addition for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, lots of available options and easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Only Doorbell Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best doorbell monitoring unit on the market. I would recommend Ring, easy to install, easy to set-up. Only negative is their monthly monitoring fee has gone up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Using with existing mechanical doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One issuess is that if you have an existing mechanical doorbell, its sending continuous voltage causing a buzzing. This is a known issue. Its resolved by adding a transistors ( see photo) no official fix statement by the company but easy work around on all forms and Google.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gotta go with Ring

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Ring! Great picture quality, fantastic sound and ability to speak to someone through the device is important to me. Geek Squad installed mine and I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great field of view. Love the corner mount to get the right coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift I have the same one. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ringdoorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad made my purchase.. you can see everyone coming near at ur door home.. for ur security and safety.. get it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring door camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring was easy to set up under an hour, and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy best place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever the customer service was amazing due to how busy they where

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase. Easy to install too!

    I would recommend this to a friend