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Customer reviews

Rating 4.7 out of 5 stars with 1772 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,772 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Amazing picture quality. Works very well in low light conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality. Much improvement on sound too!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really love our ring doorbell, it is exactly what we needed. we wanted this so we wouldnt have to open our door and have someone right in our face, this does the trick. the video is great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! Greatest piece of mind !!! Always feel a lot safer because I can just talk through my camera without opening the door

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this because the quality was so good and it lasted me like around 5 years. One of the best products ihave bought on Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Videos and Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is one of the best additions to my home. You are able to see anyone who approaches .The ring also prepares you to address and communicate with any person in your personal space.Be sure to get you zones set up properly and you’re good to go . Good Luck I had a great guy to set me upRing

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi RingvideosforLife.

      We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Wired Doorbell Pro! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.

      For more information on your Ring Wired Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Door Bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Ring Doorbell and camera! We feel much more secure - it works great and picture quality is so good. Wish we had got it long ago.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Front door ring

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera quality! Look better than the old style.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the overall quality and great image quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring has really improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version 2, lives up to its billing. Great clarity and very responsive as integrated with the Ring app. Their technical support is also strong, they were quick to answer the phone and quite knowledgeable. Configuration can take a little bit of time but because it's quite granular, it's also very useful. My only complaint is that it's designed to mount vertically on a wall. It should also be designed to mount upside down under the eaves of a house. Then you would have more versatility and how you position the lights in the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the video quality is fantastic and I also like the fact that I can go back and see what was going on around the house

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Decent for the dollar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the camera at that price point. Response can be somewhat delayed at times

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi HeatherB.

      Thank you for sharing your experience with us. We understand how critical it is for your Ring Wired Doorbell Pro to detect motion accurately so that you can be alerted within the Ring app to any motion activity around your home. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.

      I would be happy to address your concern regarding the issue that you are experiencing with the delay in motion detection of your Ring Wired Doorbell Pro. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app. To optimize your motion zones and ensure that the device will detect accurately, please follow these steps:
      Open the Ring app.
      Tap the menu (≡) on the top left.
      Tap Devices.
      Tap the relevant device.
      Tap Motion Settings.
      At the top, tap Edit Zones or scroll down to tap Camera Motion Zones.
      To adjust an existing Motion Zone: tap the Zone you want to adjust, then drag the points of the Zone to do so. Tap Save.
      To add a new Motion Zone: tap Add Zone and drag the points of the Zone. Tap Save.

      Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.

      To enable Smart Alerts:

      Tap the menu (≡) on the top left.
      Tap Devices.
      Tap the device that you want to adjust.
      Tap Motion Settings.
      Tap Smart Alerts.
      Tap Enable Feature.
      Tap Continue.
      Select the notification options that you want for Person and Other Motion.
      You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
      After you've adjusted your settings tap Done.

      If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring doorbell, i switch from protection one doorbell to this one. No comparison. Love ring products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why we are a 3- Nest home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic device, incredibly user friendly, versatile & accessible from anywhere via smartphone. Google tech innovation at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect and clarity of anyone or anything who enters the vicinity of my yard

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ring head to toe view. Hd picture is awesome doorbell to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaced a previous model that was just tortured by the Arizona sun. The footprint though is different of this model because it’s only two screws versus the old model which had four screws. It comes with a digital code to request a different color face plate which actually arrived within one day of ordering, very Impressive. The display is somewhat different from the older model it seems that the newer display is very vivid so a live view almost looks fake. I do believe it was a little on the expensive side but I’m happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Knock knock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ring doorbell video. Picture quality i give it a 10, i did have My Q before im glad i changed to Ring.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring wired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a nice clear view and is quick to respond when using a live stream.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity and ease of use. Replaced old battery operated Ring with this new Pro 2. Love it! Picture and sound are fantastic. Great being able to see the "whole" picture, top and bottom.

    I would recommend this to a friend