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Customer reviews

Rating 4.7 out of 5 stars with 1772 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,772 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Quality doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product, with a good camera range and picture. I was only disappointed that you would have to buy a monthly or yearly plan to keep the histroy of the video

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Works but haven't really figured proper set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mistakenly thought that being a total tech member included installation and setup. Not anymore! Of course GEEK Squad would come out for $150 and no support on-line either. We managed to get it installed and connected to WIFI However there is very little information on all the features etc. This seems to be the norm now with everything. It does have very good clear video, we just need to figure out all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Happycamper.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      We are happy to provide you with more information on using the Ring Wired Doorbell Pro and the Ring app. The Ring Wired Doorbell Pro is designed with customizable settings for motion detection and notifications which can be adjusted in the Ring app, according to your needs. The menu (≡): This three-lined icon is always in the same place in the upper-left corner of the app. Tapping on it will open a side menu and give you access to the rest of the app's functions.

      These are the functions that can be accessed from the side menu:

      Locations: Tap the Location name in the upper-left hand corner of the screen to open up the list of Locations. From here, you can choose which Location to view.
      Dashboard: Tap this option to return to the Dashboard.
      Neighbors: This opens your Neighbors feed, detailing all of the up-to-date local crime data in your selected area. Tap here to learn more about Ring Neighbors.
      Devices: This option brings you to a list of each device set up at this location, including Chime devices.
      History: This control takes you to Event History where you can see a list of recent events at your location.
      Settings: Tapping here takes you to the General and Location Settings.

      Your Ring Wired Doorbell Pro will detect motion events in your surroundings, triggering motion alerts and video recordings. You can use Camera Motion Zones to define specific areas that you want your Ring doorbell to monitor while ignoring everything outside that area. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."

      If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Tech support is very helpful if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring a ling Door Ditch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, when those neighborhood , DING DONG DOOR DITCHERS come you can see there faces especially at 2am

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy from Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works wonderful, i feel a lot more at ease when leaving the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ring doorbell. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every home should have one. Great video, does everything we need it for. Should of purchased one sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complain door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined Ring about 2 years ago. No complaint. It is a repeat product I used for my new home

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ring camera! Really good video quality and it doesn’t lag when recording!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to live without one after moving and leaving our old one behind. We soon realized that it's a must have.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    I like it but not compatible with google home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camara worka great. However, if I had to do it again. I would have purchased something thay would be compatible with google home.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Angelica.

      Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Wired Doorbell Pro and that the included features are meeting your needs and expectations. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. Please check out our Ring Community webpage, "Feature Request Board," to share your valuable suggestions for integration with Google Home. As always, we will continue adding new features that make sense for our members and our mission. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Repeat Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one replaced the one we purchased about a year ago. Wish it lasted longer, but it worked consistently up until the moment it died. Works great, and is reliable. Will continue to use these.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Much clearer video than my old one did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Upgraded from the Pro 1 and the features are much better. Doesn't disconnect, and works well with my Echo Show 8.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Press me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not as good as the first generation. I paid a lot of money for this and field of view is smaller. Picture is great and the reports come as advertised.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Ares.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Wired Doorbell Pro! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      The field of view for the Ring Wired Doorbell Pro is 150 degrees horizontal by 150 degrees vertical. We recommend using a Ring Wedge Kit or Corner Kit to assist with adjusting for view as needed. A Ring Corner Kit is included in the package with the device.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and also very easy to install, you don’t have to be electric to install it

    I would recommend this to a friend
  • Cons mentioned:
    Transformer

    Rated 5 out of 5 stars

    Nice Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to what I had. I have a newer house and still needed to put in a better transformer so all the functions worked.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased this camera. Great quality, and great price

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best RING doorbell available

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a regular ring doorbell to this pro 2 and the difference is INSANE!! This pro 2 has so many cool features and the video quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Loved it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very easy to setup love the Alexa integration as well

    I would recommend this to a friend