Customer Ratings & Reviews

My husband and I did a lot of research on cameras and doorbell cams for home security. We finally came to the decision to buy the Ring Pro 2 as it seemed to have the best quality picture as well as other features we were looking for in convenience and app interface. We love it! We installed it with the wedge angle piece on our front porch and it gives the perfect angle and range of vision for the front of our house. We love how you can personalize the notifications and really cater the way you want to see notifications and different types of movement. It really gives us peace of mind for our home and our safety, we are happy we went with this model. Love also being able to see and speak to someone at our front door, that has been a helpful feature. Set up was fairly simple and the app walks you thru step by step with photos and videos to help. We were even able to wire it to our existing doorbell so it still rings inside the house too.

I have both Ring Video Doorbell Pro, version 1 and this one, version 2, and I can see a difference in video quality., with Pro 2 having a better resolution. The Pro 2 version also has a wider field of view, you can actually see the whole person standing in front of it and a few feet, left and right. Initially, I was thinking of getting one of the Rings that are battery operated, but reading the reviews made me go with this one. Installation is quite simple, after you disconnect the power from the main electrical panel of your house, you would need to connect the existing doorbell wires to the back of Ring Pro 2 video doorbell. After that, install the Ring app and follow the steps to connect Ring Pro 2 to the internet and download some updates. Highly recommended. Happy with my purchase.

The Ring Wired Doorbell Pro has been absolutely flawless. The video quality is super clear day and night, and the motion detection is spot-on without being overly sensitive. Installation was easy, it connected to my WiFi instantly, and the response time when someone rings or walks up is fast. The sleek satin nickel finish looks great on the house, and the app features are smooth and reliable. Overall, this doorbell delivers everything you’d want—fantastic quality, dependable performance, and a premium feel. Highly recommend!

Nice door bell. Easy to set up and decent camera. Would recommend for anyone with ring already. If you you don’t have a pre wired bell like myself using the plug in option is also a breeze to do. Only downside was the pro 2 doesn’t work with pairing to locks such as level touch at the time of my set up. The level touch is certified to work with ring but the pro 2 doesn’t have the capability to do so. Only the regular pro. Maybe it will change later

I purchased a Ring Wired Doorbell Pro Smart Wi-Fi Video Doorbell from Best Buy, and this doorbell delivers crisp, wide-angle video and easy installation that make it a solid upgrade for home-security and convenience. Its excellent video quality, reliable motion detection, and simple setup make it a “worth-it” purchase. Great to see when a package is delivered.

I replaced a competitor's doorbell camera with this one. This one has few false notifications, the video quality is excellent, and the IOS app is easy to use. The Ring camera has not lost connectivity with my router since installation since it was within ten feet. My previous doorbell camera lost connectivity several times a day. I would recommend this camera for wired doorbell systems.

Probably the best doorbell created by Ring to date. Excellent picture and video quality. Super simple to install (if you only have to replace your current doorbell with the new one in the same spot). Very impressed. At first, I didn't see the true utility of this item, but after reviewing some of the things it caught, I don't know why I didn't have it months ago. The field of view on this unit is also surprising. Mount it 3.5 to 4.0 feet off the ground, and you're good to go. It's expensive but is money well spent.

Very pleased with the Ring Doorbell Pro 2 wired. The installation was not simple though. You will need to buy a higher capacity transformer and will need to direct wire from the transformer to the doorbell. Even though the instructions say you can wire through an existing doorbell chime. If you do, the existing doorbell chime may not be designed to accept a higher voltage and could start a fire. When I followed the instructions and online directions from Ring, my existing doorbell chime started buzzing and then smoking. I turned off the power, removed the doorbell chime and then directly wired from the transformer to the ring doorbell. Now it works exactly as it should. The app is great, the picture quality is great, and the look is great. I find that the audio communication between your phone app and the actual doorbell is fairly delayed so it isn’t like you gag you are on the videos where there is clear communication with someone at your front door. For me, the ring doorbell ultimately functions more as a security camera. Overall, I am glad to have it and am glad I went with the wired version because having to charge a battery every month or so to keep my doorbell functioning would be very frustrating.

Just bought and installed this ring doorbell. Been n service a couple days. Great video in the day and adequate for our needs at night. Like getting notified when packages are delivered. Great view top to bottom to identify people and packages.

The Ring doorbell (latest edition) has great picture (day/night) and clear audio. The motion detection is pin point accurate. I need to dial it down because I have plant on my front porch that moves frequently with the wind (causing motion alerts). Overall, the install was easy (I needed my brick drill bit) for this job. The doorbell setup was also simple. So far it’s a great investment for our family’s security!

I bought this for my sister’s house. She is very happy with the xtra security when they are not home. They live part time in Florida so there is many times that no one is there!! Worth buying for sure!

The Ring Doorbell works very well at detecting people at my front door. It has been very helpful to be able to talk to people making deliveries via the app. My only complaint is that I cannot figure out how to pause the notification alerting me that someone is at my front door when I am out on my porch.

The ring pro two doorbell is a very useful item I like the feature where the person is carrying a box to the door it notifies you that you have a delivery because it recognizes a box so if they’re just carrying a small bag it won’t notify you as a delivery I just notify you as somebody’s at the door that’s without them ringing the doorbell. It was very wide range of view I can see all the way to the bottom of my door and then I can see in my driveway and all the way into the neighbors driveway on the other side so it’s a very wide view horizontally and vertically. You can set the zones as well so it doesn’t pick up certain areas of high traffic like maybe a sidewalk where people walk it’s far enough away from your house that you don’t need to record that if you don’t want you can also set it to not give you alerts except when the doorbell is pushed. It works well with the echoe Devices that I have purchased I have second generation 5 inch and 8 inch echoes I would recommend This doorbell to someone who is looking for great features and reasonably priced products.

Works way better than the battery operated ring device. But I have a minor gripe with it. The original house mechanical chime works whenever it wants to, in a very random fashion. I had thought it was an incorrect connection, but after many troubleshooting hours with Ring customer service, that wasn’t it. I also was unable to decipher if the mechanical chime is compatible, mainly because the chime installed at the house has no brand or mark anywhere that lets me know which brand it is. I would think it is compatible since the house was built in 2023. Point is, the mechanical ding dong sound only happens once about every other visitor, which is not ideal. I’m gonna go for a chime pro, which will get rid of the issue of missed doorbell calls.

This was an item I was contemplating for a while and ended up buying it during cyber Monday sales. (accidentally - didn’t realize it was still in my cart). Decided to install it since the winter usually drains my ring doorbell battery quickly. Setup was a breeze and had it up and running within 15 mins. LOVE this! The fish eye view is a little weird but I love how it constantly has power! If you’re looking for an upgrade or deciding on your first Ring, this is the one to get!

I owned the 1st gen wired ring bell and it was really a good choice. Over time we had to get a new on and this one is by far better than the 1st. It a wired unit which mean I don't have to worry about charging a battery. Install and leave it alone, once its connected. The camera is so much better and the audio is excellent.

Camera quality is good, easy to install, sensing properly according to the range setup and options selected, it is not compatible with regular door bell. Doesn’t make any ring when connected to regular door bell Chime, worked once connecting to refrigerator and then lost connection. Would recommend if you buy ring chime, but not to existing door bell chime.

This is a awesome product. It works very well and has a great camera. I didn't have and issue at all and it connected to my wifi immediately.

Great camera. The picture is wonderful. Works very well. Love the fact there's no battery to worry about charging.

Does exactly what I wanted. The unit is slim, fits perfectly. The video quality with HDR is extremely good. Also night vision is fantastic. Overall, extremely impressed by the product. note: I initially had difficulty in using my existing chime with the doorbell. It is not the fault of the Ring Doorbell because the existing transformer of my house does not have enough power. Mine was rated at 16V 10VA. So, I switched my low voltage transformer of my home to 24V 36VA and it worked perfectly. I also tried with 16V 30VA. However the transformer was delivering slightly lower voltage of 15V because of which the Ring App was showing 'Poor' in the Health diagnostic section even though all the functions including the chime worked like a charm. So, in the end, I went with 24V 36VA to avoid the minor annoyance.