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Customer reviews

Rating 4.7 out of 5 stars with 1772 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,772 reviews
  • Rated 5 out of 5 stars

    Must have for every home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. I can always check who visited at what time while I am away from home. It was easy to connect this at my front door and serves the purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well once installed properly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. It took a while for me to install and get to actually work. Replaced with exiting hard wired doorbell had from over 29 years. Figured out had to replace to doorbell transformer to larger voltage output. Took couple weeks to resolve all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No help here!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent gift idea? Our son got this for us, but we have never installed. Sorry, no help here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife demanded I buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the Ring battery powered doorbell installed on my back door. I had this unit installed on my front door and we have been pleased with it so far. Excellent view. But leave the lights on at night! Night vision not so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring camera!!! It’s made receiving packages so much more efficient. And it’s helped me feel safe in our new home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring - Video Doorbell Pro 2 Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ring-Video Doorbell Pro 2. I give it 5 stars because it has been doing the job that I wanted with no headaches. I am not sure what other feature the next update will have but I am satisfied with the feature it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a big household and a lot of traffic coming and going so this doorbell cam has been excellent for us! Helps give us a sense of peace when we are home or not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the ring and the configuration is excellent, the app access is great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell Ring Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video, works as you would expect with WiFi. Needs low voltage 16 - 24 AC volts from old doorbell system. You get 30 days of free video service and the after you can pay for your choice of options. My wife and I both can access the video footage or live view at any time or anywhere. Using the app to configure many different options that are easily explained. **Very important that the "Pro Power Kit" be installed BEFORE Ring Doorbell as stated in Setup Guide before installing Ring Doorbell.**

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Ring. It is affordable and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable, answered our questions about set up and how the Ring works. Professional but friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ring doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works great wonderful price looking forward to keeping my house secure

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi BobO.

      Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring devices. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Love my Ring Wired Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring wired doorbell is fantastic. Notifies me wherever i am that there's a person/package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Help at Best Buy is Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professionalism of Your Employees to help us pick out the Product we wanted was excellent ! He explained “ The Ring “ with complete Knowledge yet he showed us everything we ask of him ! A wonderful Employee

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    An excellent upgrade to gen one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the gen  one ring doorbell for the past 4 1/2 years and I’ve hated it for the past 4 1/2 years because the notifications was so slow. This is so mich better. The picture quality is fantastic and the notifications actually work. Now when I get a recent notification on my iPhone, I could see exactly who was walking up to my door whereas before I would get a notification of the persons back or just basically after they left I really like this doorbell and I would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works well. Mounting hardware is cheap and required a quick trip to Lowes.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JBFW.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process so that you can begin using your Ring Wired Doorbell Pro right away. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review.

      We are happy to provide you with the instructions for installing the Ring Wired Doorbell Pro. Ring your existing doorbell and listen for the chime. If it rings, you know your existing doorbell system is working. If you don't have an existing doorbell, you can power your Wired Doorbell Pro directly using our Ring Plug-in Adapter. In the product packaging, there are long mounting screws and security screws. The mounting screws are used to affix the mounting bracket to your door or wall.
      Once the device is installed, use the star-shaped end of the screwdriver bit to tighten the security screws into the bottom of the Ring Wired Doorbell Pro faceplate to help deter theft. For connecting to an existing doorbell system, be sure to use a hardwired transformer (8 to 24 VAC, 50/60 Hz, 5 VA to 40 VA).

      If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Great doorbell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this one. I already had a Ring doorbell but the way my house sits with the front door, it couldn't see as much. So this one has a much better viewable area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in a while

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is awesome! When we aren't home we can talk to the person at the door! I love new technology & I know this has been out for years but it's our first one so it's new technology to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think after buying the item and what it says about all the features. Then being told if I want to keep the recordings I have to pay every month. Stinks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love THISSSS .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to know whos at front of my home when im not there ans now days saftey is something we should all be worried about . No more stolen packages

    I would recommend this to a friend