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Customer reviews

Rating 4.7 out of 5 stars with 1772 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,772 reviews
  • Rated 5 out of 5 stars

    Ring Doorbell Pro Brief Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring device has exceeded expectations for its operations.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Ok but nest is better option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring video quality is okay and the integration into alexa and chime are easy. But nest offered better picture quality and features with no extra costs

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Blake.

      Thank you for taking the time to leave your review of the Ring Wired Doorbell Pro. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We understand the importance of having events recorded on your Ring Wired Doorbell Pro. Being able to save, download, and review footage captured by your Ring Wired Doorbell Pro is a valuable feature of the Ring Protect Plan. We are happy to hear that you are enjoying the functionality of the device. While subscribed to one of our Ring Protect Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature.

      If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Security at home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved design. Provides a much clearer and larger video. Seamless installation and adding onto app. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best door bell cameras ever!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, though the video could be less blurred, with a higher resolution.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Worked for 3 weeks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 weeks, internet network in home has been trouble ever since adding ring system, constantly tdropping service. Lots of bandwidth but these devices were added and now internet goes out daily. Had to pair household devices to my ring cellular backup just for kid to do homework and ended up costing us over $100 im cellular backup fees. Disconnected ring and network issues went away. Buyers beware...

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello,

      We appreciate you taking the time to share your Ring Doorbell Pro 2 wifi connectivity concerns with us directly. Rest assured, we are here to help you resolve this issue as quickly as possible. Having a consistent and reliable wifi source for the device to connect to is important. This ensures that all visitors are captured, and you don't have to walk through multiple setups to reconnect the device.

      If you have a continuous problem with your device disconnecting from wifi or a weak signal and your router is behind a couch, or in a closet, or otherwise physically obstructed, try moving your router. In this case, we may suggest purchasing a Ring Chime Pro. The Chime Pro acts as a wifi extender as well as an audible doorbell chime. When you are reconnecting a device that has disconnected from wifi, you can connect to the Chime Pro Network instead of selecting your home wifi network, which can boost performance if there is a significant distance between your router and the Ring device.

      Ring Community was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

      Thank you,
      Alexis with Ring Ring

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear! Noticable difference compared to the pro model. Im very pleased with my purchase. So much so, Ive recommended this model to family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at a very reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security it gives me! The visibility and clarity is outstanding. The sensitivity factor is no issues. I love the alerts i get when im away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives my husband a piece of mind going to work while I stay home with our newborn baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how smaller this ring is and it has different features then my old ring like the Birdseye view. Pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell Love that I can see who is at my door and communicate with them! The installation done by Best Buy. professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hollywood Can See Everything

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Worth It!!!! The Clarity On This Camera Is Totally Amazing. I Like That You Can Set it To Were People Can Give The Reason For Their Visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ring doorbell is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the ring!! It has definitely made sure that we don’t miss any packages being delivered or workers coming to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security made Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Best Buy overdelivers with the latest products, awesome Geek Squad service, & flawless installation. Thank you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products are very good. I recommend them because they are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have had it installed for several months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much safer with this product. What a great product to own… worth every dollar! I need this to work with my HomePods though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know when packages arrive and also when the wildlife make an appearance. Great to watch the recordings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home security!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was a replacement for one I’ve had for many years. I love the additional functionality of the newest version.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Camera camera camera

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got the job done mane now i gotta do this review for 25 points, highly recommened tho

    I would recommend this to a friend