Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 10736431
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.
This summary was generated by AI based on customer reviews.
Easy installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Bought for my mother and she likes it.
I would recommend this to a friendRing a ding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best new technology solution on the market. Love it’s capabilities.
I would recommend this to a friendTired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. Does a great job and the resolution is very good
I would recommend this to a friendRing Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this new Ring Doorbell; it is much clearer and louder.
I would recommend this to a friendRing doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell was a replacement for our old one, doesn’t pick up movement as well as our old one.
I would recommend this to a friend- Pros mentioned:Video quality
Bait and switch and stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have subscribe to a service to keep recording videos which defeats the purpose of the thing. After two weeks it disconnected from WiFi. Nothing else in the house has issues staying connected. You have to manually reset so it again defeats the purpose. Videos are good when it works.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Indy701,
Ring understands how important it is to have access to your videos, we want to ensure that we can answer any questions you may have concerning how the Ring Protect Plans work and how to save and share videos when necessary.
Out of the box, your Ring Video Doorbell Pro 2 is designed to keep you connected to your home in real time, no matter where you are. When you add an optional Ring Protect Plan, for as little as $3/month per device, videos of each ring, motion, and live view event are stored in the cloud, allowing you to review, share, and save them at your leisure.
One of the most important measurements in your Ring security network is the strength of your wifi signal. You may run a special connectivity test at any time to see if a bad wifi connection is responsible for problems with your device. We have included step by step instructions below:
-Open Ring app
-Hamburger Menu/ 3 Lines
-Select Devices
-Select a Ring device
-Select Device Health
-Select "Test your Wifi" under the Tools Section
-Tap "Start test
-Once the test is done, Enter your Results from the Speed test
Sometimes, even with high internet speeds, the connection is not as strong at the location of the Ring device. We would love to connect with you and get to the bottom of this so your Video Doorbell Pro 2 can be something you rely on.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you,
Antonio from Ring
Door beel camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bell i have purchased, definitely a keeper. Good view.
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I currently have 2 and they Serves it purpose.
I would recommend this to a friendRing pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ring pro. Alerts me every time someone rings the door
I would recommend this to a friendSecurity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent product. Makes me feel secure in the home.
I would recommend this to a friendGood Security awareness.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very good safety net to add to my house when we're out and at home.
I would recommend this to a friendGood camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera but the sound when speaking to someone is bad
I would recommend this to a friendRing pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, stylish sleek and works as expected
I would recommend this to a friendRing doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far, I like the camera part and the recording
I would recommend this to a friend- Pros mentioned:Video quality
New Ring Doorbell replacement.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been pleased with my ring doorbell but it was time to upgrade. This one has a better picture and better response time when i am answering remotely.
I would recommend this to a friend Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a find, works great with my security system.
I would recommend this to a friend- Pros mentioned:Video quality
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for our new home. I love checking the app when the doorbell rings to see if I should even answer it or send the kids because it's their friend.
I would recommend this to a friend security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very sensitive. adequate. must be positioned properly.
I would recommend this to a friendRegretful purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had I known I would have to upgrade my transformer because it needs more power, I would not have bought it. Would have to hire a electrician to locate the transormer in attic (ugh!) ... and install stronger one. Only rings at the device and not at my chime inside my house. Had to buy a Ring chime extender and it intermittently fails to ring due to transformer power being to low. Wished i kept my Doorbell 2.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Royo.
Thank you for sharing your experience with us.
We understand how critical it is for your hard-wiring to function as intended in order to supply power to your Ring Video Doorbell Pro 2 so that you can keep a watchful eye on your property. It is critical for a home security device to have enough power to keep your device online and ready to protect you. Rest assured, we are here to provide you with information to help find a resolution as quickly as possible.
It sounds like your Ring Video Doorbell Pro 2 is not receiving enough power. The Ring Video Doorbell Pro 2 requires a compatible doorbell, a Ring plug-in adapter or transformer (not included), and the following voltages: 16–24 VAC or 24 VAC/24VDC, 10–40 VA max, and 50–60 Hz. No halogen or garden-lighting transformers.
In order to have the Ring Video Doorbell Pro 2 trigger your internal chime kit, it must be receiving enough power and your internal chime kit must be compatible. The Ring Video Doorbell Pro is compatible with operating voltages ranging from 16 to 24 volts. In addition, both the Ring Chime and Ring Chime Pro are compatible with the Ring Video Doorbell Pro 2.
Visit our support center for a list of mechanical and electronic doorbell chimes we have tested and confirmed are compatible with the Ring Video Doorbell Pro 2.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.