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Customer reviews

Rating 4.7 out of 5 stars with 1772 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the product's ease of use, straightforward installation, and overall great performance, alongside its satisfactory video quality. They also appreciate its effective motion detection, the sense of security it provides, its wide field of view, and color night vision. However, some customers express concerns regarding battery life and reliability. Additionally, the product's price and physical size were mentioned as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,772 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgraded from older model Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Ring Pro 2 I had for over 6 years. This appears to have a better video quality. They do not come with the mutiple faceplates the other version had (these are now available for purchase). But it does come with an angled mount for applications that install the doorbell perpendicular to the door. I had to buy a third party version for the old one, nice to know they included it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Ring-tastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! High quality videos of activities on my driveway and sidewalk.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring- Video Doorbell Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Ring Video Doorbell Pro 2. It was very easy to install and connect to my existing home wiring. I purchased the Ring Chime Pro 2 and was easy to link it. I have had this a few weeks and the picture is very clear. I purchased this on sale and could not be more happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice product, easy to set up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video. Some minor movement will trigger the alarm. I have some wind chimes, when it’s windy the ‘sail’ on the chime triggers the movement alarm

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgrade worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our ring doorbell from the battery version to the hard-wired version, and it is 100% better. The picture clarity is excellent and communication with package carriers and neighbors has been drastically improved. We had an issue with package thieves last holiday season, so we feel more prepared with our upgraded ring pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Sense of security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The ring doorbell was fairly easy to install yet make sure your chime is compatible. We ended up purchasing a new wired chime and it works well. The video quality is good and I was able to change the range so it does not notify me when people walk by the house on the sidewalk, This model replaced a different brand that stopped working after a year. Although it is pricy I am very satisfied with the ease of use, picture quality and the app features.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great doorbell but a little expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a door bell camera by LaView which is the company I purchased my surveillance system from. I thought that it would all integrate and learned that that was not the case. The LaView camera worked however there was always a huge delay. When someone would ring my doorbell I would rarely receive a notification and never get a phone call. Long story short I upgraded to the ring pro after thorough researching it. I installed it and it has been great. The doorbell notifies me instantly, and I receive all phone calls immediately after someone rings the doorbell so that I may communicate with them as intended. I was also able to put a smart light at my front porch and when the doorbell detects motion the front porch light will automatically come on via amazon's echo dots and routines. The only down side to this doorbell is the price, 249.99 at the time of purchase I believe is a little excessive. I am sure it will eventually come down but at that price point I was hesitant on the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    See ,hear ,talk to who is at your ring doorbell!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring doorbell works as advertised! The installation went well ! The app works well pictures come through very clear on my iPhone! I recommend and like this ring doorbell!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring Pro Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and great picture and sound. Love that you can zoom as well!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Solid Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring Doorbell looks good and has great picture quality. If the footprint was thinner, less black surface area, and the unit was a little cheaper, it would have been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of time and patient tailoring of the various alerts, motion areas, etc. to pick up the significant motion alerts and just “noise”. But the Ring doorbell works great and adds a layer of security to home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had help installing it, but love that we do not have to charge batteries! Clear picture, hooked right into our doorbell, connects to our Alexa- absolutely love the upgrade and it was a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ring doorbell works great. They were able to add a little wedge piece that shows the door perfectly. You can adjust the viewing area and notifications. The Geek Squad did a fantastic job of installing and setting up my ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Got what I wanted and am very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried online purchases of my new ring doorbell, but received ones that were not what I wanted. One visit to Best Buy and the purchase of a Ring Wired Doorbell Pro Smart Wifi Video Doorbell, and I had what I wanted at the price I wanted. The video and audio are great when I get a notice on my phone that it has activated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Every should have a Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ring doorbell. Well made product. It alerts me when someone is at the door or in front of the house.... wonderful if someone is at home or not. It is a wonderful to have for security. I would highly recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Amazing doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for added security. Was easy to set up, the app tells you step by step how to wire everything up. The only issue I had was the initial setup was a little difficult and I had to start over a couple times, but other than that great doorbell with good video quality. I also like the fact it uses the existing doorbell chime so I didn’t have to get the chime add on.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi PrestonT.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Wired Doorbell Pro! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      All the best,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Installation
    Cons mentioned:
    Transformer

    Rated 5 out of 5 stars

    Provides a sense of security!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install! I found out that i had to change my doorbell transformer. The house i just purchased is 24 years old and the transformer didn't provide the necessary volts required to power the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stu' s home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install physically, but the program was a little difficult for older, non technical people like myself to program. I had to wait until i had my younger daughters and older granddaughter at the house to help. You could have made it a little more senior friendly! But i love it now that it is running!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent Video Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video doorbell. It was easy to replace an old ring bell by this one. The image is crystal clear, and includes some interesting features like digital coloring of night images. In fact, the image is better then my new Ring Floodlight Camera Pro. The quality of the sound is also very good, which allows a nice communication with the visitors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. There is a slight delay for the notification to my phone, probably 5 seconds. but does the job very well and the installation instructions were very good. I have been using it for a month.

    I would recommend this to a friend