Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 10871766
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Especially Love the radar tracking in it so you can see from what angle a person enters or approaches your property and the aerial view. Great device.
I would recommend this to a friendCan't live without it now that I have it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with the alarm system and Best Buy installed everything for free (with the Tech Support program). This is my first video doorbell and I LOVE it. How did I ever live without one of these????
I would recommend this to a friend- Pros mentioned:Video quality
Works for us
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Doorbell 2 in every way. I would highly recommend it
I would recommend this to a friend Ring problem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem trying to connect the ring to my phone. Had to call the phone number in the instruction and it took 2 1/2 hours to fix the problem.
I would recommend this to a friendRing Pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noticeable upgrade over the older version. Birds Eye view is great and the clarity is off the charts. Must buy!
I would recommend this to a friendDefinitely a must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a must have! The geek squad set it up quickly and walked me through the app. Super easy to use and extremely useful.
I would recommend this to a friendGreat Device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall it's been great for us. a bit troublesome at the beginning because existing doorbell connections did not provide enough power for this doorbell but I purchased the power adapter and all is good now
I would recommend this to a friendTotaltech member
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the first generation and eally liked it. I sold my home and left it there. This new Pro 2 is amazing!! I highly reccomend this model. I used my "Totaltech"membership for the insatlation. The installer was excellent.
I would recommend this to a friendBest purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell and it’s features! Fits beautifully in the frame of my front door. That is all thanks to Frank from the geek squad noticing I purchased one that would not function or fit correctly! This was my “Best Buy “ for my new home.
I would recommend this to a friend- Pros mentioned:Overall performance
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera and motiin sensors are great. I'm not disappointed in any of the equipment. It works fantastically. The app you have to use sucks though. The two step verification is a pain in the butt too.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi HermanC.
Thank you for taking the time to share your experience with us. We understand the importance of having access to the Ring app so that you can effectively monitor your home. With the Ring app, you can utilize the features and technology provided by the Ring Wired Doorbell Pro for peace of mind about your home security. We can definitely provide you with more information about the concern that you mentioned in your review.
It sounds like you are concerned with the need to use the Ring app with your device. We are happy to hear that you are enjoying the benefits of having a Ring security device installed! The Ring Wired Doorbell Pro is Ring's premium doorbell with advanced features, including "3D Motion Detection," enhanced "Head-to-Toe HD+ Video," "Audio+," "Bird's Eye View," and "Alexa Greetings" (for Ring Protect subscribers).
Your Ring app is a powerful piece of software and the command center for all of your Ring devices. To setup your Ring Wired Doorbell Pro in the Ring app, follow these steps: 1. Download and open the Ring app. 2. Select Set Up a Device. 3. Scan the QR code on your doorbell with the Ring app. Follow the steps in the app to connect your Ring Wired Doorbell Pro to your Ring account.
The menu (≡) is always in the same place in the upper-left corner of the app. Tapping on it will open a side menu and give you access to the rest of the app's functions. We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
- Cons mentioned:Price
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. A bit pricey but isn’t everything.
I would recommend this to a friendBrand response from Ring
Posted .Hi Slave.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Wired Doorbell Pro! We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring 4 is better than I expected! Like the motion settings and gives my wife a sense of peace being able to see who’s at the door without opening it!
I would recommend this to a friendRing Pro2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome doorbell. I’ve reviewed other models from Ring and this is by far the best. I prefer a hardwired setup instead of battery powered for reliability and ease of use.
I would recommend this to a friendLove this doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring doorbell. This is my second one, purchased for a new house. Wouldn’t go with any other one and the feature of hardwire is so worth not having the worry about charging it. Especially when out of town!
I would recommend this to a friendAble to select a view range.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice that you can select the range for the motion sensor. Fits nicely on our entry, and annouces when you are in range, thus discouraging porch pirates.
I would recommend this to a friend- Pros mentioned:Motion detection, Video quality
High quality video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic video quality. And it has the Birds Eye map so you can see where the motion takes place
I would recommend this to a friend - Cons mentioned:Battery life
needs longer batter life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well in all weather. battery life could be longer though.
I would recommend this to a friendBrand response from Ring
Posted .Hi tanks4ntn.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Wired Doorbell Pro so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Thank you,
Miyuki from Ring.
A must for the front door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear day and nite modes, easy to use all aspects of the doorbell to incluse the app. Recommend geek squad install.
I would recommend this to a friendExcellence in workmanship
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera clarity both day and night are brilliant... just wish that it didn't notify me every time the wind blows...Otherwise, this is an excellent investment. Highly recommended.
I would recommend this to a friendGreat Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom. She loves it. Now she can see who's at the front door from anywhere in her house. We already have one at home so I know how much she is benefitting from it.
I would recommend this to a friend