Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 10871766
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with curved angle attachment for angled camera view which is needed
I would recommend this to a friendexcelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, easy to set up. No template for drilling holes to install.
I would recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring door bell. This is our second one, for our new house.
I would recommend this to a friendRing - easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring - easy to install and best security system overall
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product for home safety that make me feeling peace.
I would recommend this to a friendRing bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, fast delivery, Thanks for this item
I would recommend this to a friendGreat Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice addition to our amazon ring equipment.
I would recommend this to a friendWell worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. Very easy to install. Directions are great
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great and I’ll purchase again. Just wireless
I would recommend this to a friendRing doorbell pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second ring doorbell we had the original ring years ago and just wanted to update
I would recommend this to a friendRing Door Bell Camera is great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good clear wifi ring camera. However, the wifi wasnt to great for me to use it.
I would recommend this to a friendBrand response from Ring
Posted .Hi there, I'm glad to hear you're enjoying the Video Doorbell Pro 2! A stable wifi connection with sufficient upload and download speeds is required for optimal performance on the Doorbell. You can learn more about wifi here https://support.ring.com/hc/en-us/articles/217271526-Checking-Wifi-Signal-Strength. If you have any other questions, feel free to check out the Ring Community https://community.ring.com/ to find answers from other neighbors. All the best, Ashley from Ring.
Geek Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Ring Doorbell installed by the Geek Squad and they were great.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Everything works. The view look amazing
I would recommend this to a friendExceptional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service. Works better than we expected. We now have peace of mind.
I would recommend this to a friendGood Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product and very useful .. Will recommend this to others…
I would recommend this to a friendFeeling safe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works awesome We now have cameras all around our house
I would recommend this to a friendGood Video Quality and Viewing Angle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality and viewing angle are good but the audio quality needs lots of improvement. that's the only reason why I don't give it 5 stars.
I would recommend this to a friendBrand response from Ring
Posted .Hi Skyhigh.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected in regards to audio. We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video.
Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Wired Doorbell Pro. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Wired Doorbell Pro. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.
Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Wired Doorbell Pro. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring Wired Doorbell Pro by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Ring Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not explained in the store that i needed dedicated piwer to tge doorbell for it to work complketely
I would recommend this to a friendBrand response from Ring
Posted .Hello Excellent, Thank you for sharing your user experience with us. We agree it is essential that the battery hold a proper charge when hardwiring the doorbell, as this extends the time between manual recharges. Please know that we are here to resolve these concerns with you today. The Ring Video Doorbell Pro is Ring’s ultra-slim design video doorbell with a variety of advanced features. The Video Doorbell Pro offers Advanced Motion Detection, 1080p video, Two-Way Talk & Quick Replies, Color Night Vision, and Alexa Greetings. Based on your review, it seems that you are having trouble with your Ring Pro powering on. We would like to note that the Ring Video Doorbell Pro is a hardwired only doorbell. If you are noticing that your Ring Pro is having trouble with power we recommend checking your home's transformer, we recommend a transformer with the power of 16VAC 30 VA. For more information, please see our help center article: https://support.ring.com/hc/en-us/articles/209622213-Ring-Video-Doorbell-Pro-Information. If you still have your Ring Video Doorbell Pro, we would love to connect you with an online forum to discuss your concerns in more detail. For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Jamila, with Ring.
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I expected it to do and what it was advertised to do
I would recommend this to a friendGood little camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little camera and video recording! It has very good resolution and meets our needs.
I would recommend this to a friend