Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 10871766
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Ring a ding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best new technology solution on the market. Love it’s capabilities.
I would recommend this to a friendRing doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell was a replacement for our old one, doesn’t pick up movement as well as our old one.
I would recommend this to a friendTired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendYou Rang
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love my ring doorbell, looking to purchase the floodlight next
I would recommend this to a friendGood Security awareness.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very good safety net to add to my house when we're out and at home.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. Does a great job and the resolution is very good
I would recommend this to a friendring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using ring for years now, a must have.
I would recommend this to a friendDoor beel camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bell i have purchased, definitely a keeper. Good view.
I would recommend this to a friendGood camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera but the sound when speaking to someone is bad
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I currently have 2 and they Serves it purpose.
I would recommend this to a friendsecurity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very sensitive. adequate. must be positioned properly.
I would recommend this to a friendBait and switch and stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have subscribe to a service to keep recording videos which defeats the purpose of the thing. After two weeks it disconnected from WiFi. Nothing else in the house has issues staying connected. You have to manually reset so it again defeats the purpose. Videos are good when it works.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Indy701,
Ring understands how important it is to have access to your videos, we want to ensure that we can answer any questions you may have concerning how the Ring Protect Plans work and how to save and share videos when necessary.
Out of the box, your Ring Video Doorbell Pro 2 is designed to keep you connected to your home in real time, no matter where you are. When you add an optional Ring Protect Plan, for as little as $3/month per device, videos of each ring, motion, and live view event are stored in the cloud, allowing you to review, share, and save them at your leisure.
One of the most important measurements in your Ring security network is the strength of your wifi signal. You may run a special connectivity test at any time to see if a bad wifi connection is responsible for problems with your device. We have included step by step instructions below:
-Open Ring app
-Hamburger Menu/ 3 Lines
-Select Devices
-Select a Ring device
-Select Device Health
-Select "Test your Wifi" under the Tools Section
-Tap "Start test
-Once the test is done, Enter your Results from the Speed test
Sometimes, even with high internet speeds, the connection is not as strong at the location of the Ring device. We would love to connect with you and get to the bottom of this so your Video Doorbell Pro 2 can be something you rely on.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.
Thank you,
Antonio from Ring
Great way to keep track of the front of your home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Customer care helped us get it all setup.
I would recommend this to a friendRing pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ring pro. Alerts me every time someone rings the door
I would recommend this to a friendGarbage - Cant withstand heat from sunlight !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GARBAGE - Direct Sunlight at 3PM - 6PM, the doorbell will shutoff because of Overheat issue, this is a Ring issue ever since the very fist ring, still can't fix this, its cause they use cheap plastic that cant resist the heat from the sun.... make sure you have good shade or buy a shroud or do something or this thing will just keep shutting off. $200 piece of garbage.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi BestbuyReviewer87.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to function consistently and reliably, so you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. Extreme temperatures and other conditions may cause your Ring Video Doorbell to overheat. When this happens, you’ll see an error message in the Ring app that says: (Your Device) is trying to cool down. This helps keep your device safe and will result in temporarily reduced video quality. If the temperature continues to rise, your device will turn off automatically to prevent damage.
If you’re a Level Lock owner and your compatible Ring Wired Doorbell Pro or Floodlight Cam Wired Pro is trying to cool down, Amazon Sidewalk network may be turned off temporarily. As a result, your Level Lock may appear offline in the Ring app. If your Level Lock does appear offline in the Ring app due to overheating, simply wait until your Ring device returns to a normal operating temperature to access and control your lock through the Ring app. The lock itself remains fully operational during this time, and you can use the Level app to lock or unlock it if you're within Bluetooth range (about 30 feet). If you need further assistance, we recommend contacting Level.
For more information on your Ring Wired Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is excellent product. Makes me feel secure in the home.
I would recommend this to a friendNew Ring Doorbell replacement.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been pleased with my ring doorbell but it was time to upgrade. This one has a better picture and better response time when i am answering remotely.
I would recommend this to a friendturned out to be a downgrade not an upgrade
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my ring video doorbell but not so much with the Video Doorbell Pro 2.....this one did not last long at all, just past the 1 year warranty this overpriced product is useless.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi DougS.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We are here today to provide you with a resolution for your concern.
It sounds like the device is not performing as intended. Power issues can cause problems with device performance. We have included a list here of symptoms of insufficient power:
Regularly losing connection to your wifi network.
Freezing up or shutting down during the ringtone sound after a button press.
Regularly shutting off (the white light on the front will turn off).
Freezing up during a live event.
Not correctly ringing your existing internal doorbell.
Night vision doesn't work.
Doorbell works fine for a couple of events and then stops working.
If your Wired Doorbell Pro is hooked up to an internal doorbell chime, check if your Pro Power Kit is properly installed.
We invite you to reach out to our community if more information is needed regarding your Ring Wired Doorbell Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for our new home. I love checking the app when the doorbell rings to see if I should even answer it or send the kids because it's their friend.
I would recommend this to a friendgood
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good has some times where it ghosts stuff somtimes but good
I would recommend this to a friend