Customer Ratings & Reviews

Upgraded from the original ring doorbell pro. Love the wider angle camera and birds eye view feature. Video quality is much clearer too.

It’s perfect for all my needs and I should have purchased it sooner

The battery needs to be charged frequently other than that I like my doorbell.

Installation was easy and ring works well, except when the transmitter was connected to my existing chime the chime would not stop chiming. Burned it out. Otherwise great product

Great if you have a front door with windows that are above your head and can't see who is there.

Couldnt ask for any thing more. Exactly what i wanted

Great doorbell camera. It is easy to set up and install. Wish it would work with out Wi-Fi.

Works great. I no longer have to check or answer the door for solicitors.

The camera provides a great security feature. We could talk to the police officer at our front door even though we were overseas.

Very happy with this purchase. Glad I did my research and chose this ring doorbell camera. Wired is the way to go if possible!

Very happy with my purchase!! I’ve been wanting to purchase it for a while and I’m not disappointed.

Works great picture is clear. Like the added secuo

Love the product!!! I knew from family and friends who use this product, that they were completely happy and even completely reliable on its uses. I feel an extra layer of protection!

Love my ring doorbell and best buy had it ready for me to curbside pickup.

Geeks installed this for a non tech old man and it works so it gets 5 stars

Thanks guys great job, this doorbell is working within it's capacity!

I’ve had ghost rings since it was installed by Best Buy on 1/2/24. So freaking annoying because it sends my dogs into a barking frenzy multiple times a day for no reason. Best Buy sent a technician to ensure it was properly installed and Ring told me it was my house and to call an electrician. They also told me to “just disable the in-home” chime. I genuinely thought it was just me until I came across threads upon threads of customers complaining about these phantom rings. Some people report they notice it more at night and during the colder months. But I live in NC and the weather is pretty mild. I haven’t noticed any rhyme or reason—day or night, rain or shine, hot or cold, 3am or 3pm, the phantom rings occur. My regular, old doorbell NEVER used to ring for no reason. I have the Ring Wired Doorbell Pro installed and NOW the wiring in my house is faulty? Give me a break. Customers have been reporting these phantom rings for 4+ years. Clearly, this is a Ring problem they’re choosing to ignore.

Excellent product. Just wish they had better instructions in regard to installing without using a chime.

This Ring Doorbell meets all of my requirements.Doorbell

I saved the chat wherein the BB person lied to me repeatedly about what would be included in today's installation. My first question before ordering with installation: "You: does the ring doorbell installation include a transformer upgrade if my existing doorbell transformer isn't powerful enough. Note that i already have an existing ring doorbell. It just doesn't work reliably I'm guessing due to an underpowered transformer on the old doorbell. I could install the doorbell myself but am too old to do a transformer upgrade, which would involve getting up in the attic." Customer Care agent: "Not to worry! or geek squad team will come to your door and install it. Yes, everything will be taken care." In case they didn't send a new ring.com power supply, I ordered one from ring.com and handed it to the installer upon arrival, who refused to install the new power supply, but only installed the doorbell, which I could easily have installed myself in minutes. (This was my third ring.com doorbell.) Now, as I expected, the ring.com app says under health that the power supply is underpowered and needs to be upgraded. Today: Customer Care agent: I understand your concern, and it’s important to ensure you get what you paid for. Typically, when you pay for a Geek Squad installation, it should cover all necessary components of the installation, including any essential upgrades like the power supply. They advised me to call Geek Squad. On the phone, I told them my concern and they refused to refund the full installation fee even when I said I would cancel my total membership (which I just did) and they would lose me as a customer (I spent > $5000 at BB in past two years) and would also post a negative review. Didn't matter. So be it.