Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 12117825
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Won't connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get it to connect to home wifi... finally gave up and reinstalled my old Ring. May try again, when I have time.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi WaltD.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Wired Doorbell Pro to function consistently and reliably. The features and technology provided by the RingWired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like your device is having trouble connecting to your home's wifi network. If you have issues connecting to your home wifi, try the following steps.
Make sure you're entering the correct password. Passwords are case-sensitive and do not include spaces. Your network password can often be found on the bottom or side of your router.
Make sure your password doesn't have any special characters. If your password contains characters like an asterisk (*), pound sign (#), or exclamation mark (!), remove them by changing the password in your router's settings. If you do not have access to these settings, contact your internet service provider to change the password.
Make sure you have a 5 GHz-compatible Ring device if you're trying to connect to a 5 GHz network. If you do have a 5 GHz compatible device but still have issues, connect to a 2.4 GHz network first, then switch to the 5 GHz network after setup is complete. You can do so via the Device Health section of the Ring app.
If the above steps do not resolve the issue, we recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of use
Easy to swap out previous model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to change out. We had a first generation model that finally gave out and are happy with this replacement. The holes are the same so no extra drilling required!
I would recommend this to a friend Isaac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works! The updated fish eye lens is great. Five more characters.
I would recommend this to a friend- Pros mentioned:Video quality
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Absolutely love it! Great video and sound!
I would recommend this to a friend - Pros mentioned:Video quality
Improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. Much improvement on sound too!
I would recommend this to a friend wow. TAKE MY MONEY AGAIN
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it so far. i had the blink doorbell wired and wireless when i say they can’t compare to ring. the camera loads quicker. the night time vision is so much better.
I would recommend this to a friend- Cons mentioned:Transformer
Ring Pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this doorbell............so far so good, however, I had to get a stronger transformer than what Ring recommended--which is their transformer for this doorbell.
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I was able to install it myself! An see the comings and goings infront of my house as well as get notified when packages are delivered!
I would recommend this to a friend - Pros mentioned:Video quality
Front door ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m my opinion the Doorbell Pro is the better of the ring doorbells. Sleek design, great resolution and clearer sound than the others. Probably, use this at the front door and another cheaper ring at any other doors.
I would recommend this to a friend - Pros mentioned:Video quality
Nice replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a very early version of the Ring doorbell. Much sharper images and audio too. Worth the cost for those features alone.
I would recommend this to a friend - Pros mentioned:Video quality
Great upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This upgraded doorbell has faster alerts and better picture quality, video lag is improved compared to the original wired bro. Smaller and aesthetically pleasing. Highly recommended!
I would recommend this to a friend - Pros mentioned:Video quality
Easy Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our old ring doorbell which was an easy swap even with the hardwire it’s a straightforward change out and the picture quality is amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
A Must have device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not difficult to install and the notifications ate clear. I am pleased and feel more secure since installing the ring.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Video Doorbell 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way better then original ring doorbell I upgraded from. Resolution is excellent very sharp picture. No need to upgrade ever again. Audio way more responsive and clear. Would recommend.
I would recommend this to a friend - Pros mentioned:Video quality
Best buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly. Amazing picture quality. Works very well in low light conditions.
I would recommend this to a friend - Pros mentioned:Video quality
Decent for the dollar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the camera at that price point. Response can be somewhat delayed at times
I would recommend this to a friendBrand response from Ring
Posted .Hi HeatherB.
Thank you for sharing your experience with us. We understand how critical it is for your Ring Wired Doorbell Pro to detect motion accurately so that you can be alerted within the Ring app to any motion activity around your home. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
I would be happy to address your concern regarding the issue that you are experiencing with the delay in motion detection of your Ring Wired Doorbell Pro. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app. To optimize your motion zones and ensure that the device will detect accurately, please follow these steps:
Open the Ring app.
Tap the menu (≡) on the top left.
Tap Devices.
Tap the relevant device.
Tap Motion Settings.
At the top, tap Edit Zones or scroll down to tap Camera Motion Zones.
To adjust an existing Motion Zone: tap the Zone you want to adjust, then drag the points of the Zone to do so. Tap Save.
To add a new Motion Zone: tap Add Zone and drag the points of the Zone. Tap Save.
Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.
To enable Smart Alerts:
Tap the menu (≡) on the top left.
Tap Devices.
Tap the device that you want to adjust.
Tap Motion Settings.
Tap Smart Alerts.
Tap Enable Feature.
Tap Continue.
Select the notification options that you want for Person and Other Motion.
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings tap Done.
If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
- Pros mentioned:Installation
Easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple installation. I love the features of this doorbell, especially the birds eye view. Great color and good viewing area.
I would recommend this to a friend We are very pleased!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the size and quality of our new 75” Sony Bravia TV. We enjoyed free installation, included. We are very pleased!
I would recommend this to a friend- Pros mentioned:Video quality
Front door ring
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera quality! Look better than the old style.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring doorbell Pro 2 works exactly as described. It was easy to install. I appreciate the alerts. The night vision isn’t ideal, but is adequate.
I would recommend this to a friend