Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 12117825
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
The pro 2 is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working as expected. Upgraded from the Doorbell 2 that was 5 or so years old. I like the new features and slimmer size. I had to get a 3rd party spacer to install it on the stone the original doorbell was on.
I would recommend this to a friend- Pros mentioned:Video quality
Ring pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install, also the camera quality is very good. Satisfied with the product
I would recommend this to a friendBrand response from Ring
Posted .Hi Abhi,
Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Wired Doorbell Pro was easy and straight-forward. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Installation
Ring doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Installation was great. Wish I didn’t have to sign up for a monthly Ring plan.
I would recommend this to a friendBrand response from Ring
Posted .Hi Ringer.
Thank you for taking the time to share your experience with us. We are glad to read that you are enjoying your new Ring Wired Doorbell Pro! We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
The Ring Home Plan provides valuable capabilities, such as accessing paid features and the ability to save, download, and review footage captured by your Ring device. We can definitely provide you with more information regarding the concern mentioned in your review.
With a Ring Home Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Home Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Good for any location.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far. Only if my home builders have designed the location of the hard wired bell. Even with that odd inclination and pillars hiding the base of doorbell provided with ring helps with maximum view.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So impressed with the Ring Doorbell. Installation was a little tricky to get the range working properly. We have used it for about a month and love the notifications when getting deliveries. Highly recommended!
I would recommend this to a friendThe best protection investment for my family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best protection investment for my family for my family.....with crime on the rise ad gun on the street out of control....ring provides the best protection investment on the market.....THANK YOU RING for protecting my family
I would recommend this to a friend- Pros mentioned:Installation, Video quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome item great camera just make sure your transformer is 24v to use all options it’s easy to update and this is an easy install works great
I would recommend this to a friend Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easier to install than expected, and very easy to set up for monitoring.
I would recommend this to a friendKnock Knock..who's there?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More like 4 and half. Its great but not perfect. Sometimes load up of video is delayed, either being on the same Wifi or being away from the home. The embedded chime is too low to hear. It seems its designed this way in order to have to purchase the add-on chime.
I would recommend this to a friendA Big Improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring has made major improvements. It is MUCH easier to setup. The connection time has improved. Audio is louder, which is an important upgrade. Only thing keeping me from giving it 5 stars is the pitcher clarity is not as good as the Google Nest. The Google Nest doorbell also continuously records.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product from Ring. It is affordable and does the job
I would recommend this to a friendNo help here!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an excellent gift idea? Our son got this for us, but we have never installed. Sorry, no help here.
I would recommend this to a friendRing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the ring and the configuration is excellent, the app access is great
I would recommend this to a friendGreat security for the house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an earlier version of Ring and was mostly happy with it but I kept seeing the reviews on the Ring Pro and decided to try it. The clarity, ease of installation and the new settings matched with the reviews. The difference in quality is worth the difference in price
I would recommend this to a friendWorks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works well. Mounting hardware is cheap and required a quick trip to Lowes.
I would recommend this to a friendBrand response from Ring
Posted .Hi JBFW.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process so that you can begin using your Ring Wired Doorbell Pro right away. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review.
We are happy to provide you with the instructions for installing the Ring Wired Doorbell Pro. Ring your existing doorbell and listen for the chime. If it rings, you know your existing doorbell system is working. If you don't have an existing doorbell, you can power your Wired Doorbell Pro directly using our Ring Plug-in Adapter. In the product packaging, there are long mounting screws and security screws. The mounting screws are used to affix the mounting bracket to your door or wall.
Once the device is installed, use the star-shaped end of the screwdriver bit to tighten the security screws into the bottom of the Ring Wired Doorbell Pro faceplate to help deter theft. For connecting to an existing doorbell system, be sure to use a hardwired transformer (8 to 24 VAC, 50/60 Hz, 5 VA to 40 VA).
If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Miyuki from Ring.
I should’ve bought this sooner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the first Ring doorbell to the Pro. Birds Eye view is amazing! The view zones are adjustable. It can even take a message from whoever is on the porch!
I would recommend this to a friendGreat quality.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring doorbell. However the thing I hate about it is that sometimes it doesn’t record. So it only records when someone rings the doorbell or when motion is detected. And there will be a break in between the recording during that motion. For the most part it’s been good for me, I had an incident where i parked my car on the street. And my ring doorbell is facing it. And one night a car did a hit and run in my car, and for some reason it didn’t record that/or pick up that lotion even though my car was right in front of my ring. Other than that, Quality is good, very clear. Also with the ring doorbell you need wifi, and need to pay for a membership to be able to save and watch each recording. Membership isn’t expensive.
I would recommend this to a friendBrand response from Ring
Posted .Hi ChristineS.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Wired Doorbell Pro capture all the correct motion events. Ring Wired Doorbell Pro was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring camera!!! It’s made receiving packages so much more efficient. And it’s helped me feel safe in our new home!
I would recommend this to a friendMust have for every home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. I can always check who visited at what time while I am away from home. It was easy to connect this at my front door and serves the purpose
I would recommend this to a friend- Cons mentioned:Battery life
Worked well for over a Year...then died.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 1.5 years. Is located so it catches afternoon sun here in the desert. Maybe that is why it no longer works? Warranty expired. Ring did offer me a 35% discount for new one. May look at others that have no subscription fees before replacing.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JPnSummerlin.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home.The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
Ring devices may have their performance affected by extreme weather and other conditions. We've listed a few suggestions on what to do if your Ring Wired Doorbell Pro runs out of power or shuts down. While Ring devices are engineered to work in a variety of weather conditions, extreme heat conditions and exposure to direct sunlight can cause overheating and damage the internal components of your Ring device. Your devices are programmed to shut down and not ring before the heat tolerance of the device is exceeded. Note that this behavior is expected and the device should reactivate when the temperature goes down.
We have listed some potential results of high temperatures here:
120°F (50°C): When the environment reaches this temperature, the device will shut down immediately to avoid damaging the internal components.
113°F (45°C): While your Ring device may operate at this temperature, prolonged exposure to this level of heat may also cause the device to shut down.
We have listed what to do when it gets too hot here:
Bring your device inside. When it gets hot, bring the entire device inside, take out the batteries and allow both the batteries and the unit to cool to room temperature. Do not charge the batteries until they have cooled to room temperature.
Look for shade. Remember that direct sunlight may heat up your Ring device to hotter than the ambient temperature and trigger a shutdown. If possible, install your device in an area that gets shade at least a few hours a day.
Keep an eye on the daily weather. While your Ring device will operate at 105°F, a couple of days at this temperature may trigger a potential shutdown.
We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.