Customer Ratings & Reviews

My order through Best Buy was seamless and delivery was fast. Good range of view. Sharp image. Easy setup. The video pro 2 was a nice upgrade from the video pro I had installed from my previous house.

Works great, viedo is clear. Great to see when packages arrive.

Very easy to install and it works great. White angle image.

Recently purchased this to replace my 1st Gen ring doorbell. The difference is night and day! Originally I was going for the nest doorbell, luckily my neighbors own this doorbell and my other neighbor have a nest. So I was able to compare both. By far this is way better than the competition. Only downside is you may need to update your transformer as my current transformer is underpowered.

We purchased this doorbell after lengthy conversation with a Best Buy Associate and have been impressed with its many features. The video clarity is very good and the night vision is as well. The geofencing is fairly easy to set up and adjust so that you don’t get too many notifications. Installation went pretty well, but our house being stucco made it slightly more difficult. Found that the included anchors don’t work that well in that type of surface. Next step is Alexa integration, but that will have to wait until I replace the doorbell transformer. It quit working and I have ordered a Ring certified one.

Had to replace a previous version of same doorbell. Expected to just unscrew and replace, but found out that this model has been updated. Old colored cover plate doesn’t fit since screw holes moved. New camera much better view and angle!!! Can now see packages!!! Great upgrade to previous pro 2

Before buying, check Ring's website to ensure your existing doorbell transformer and chime are compatible with this unit as you may need to change one or other. Otherwise works great. Only downside is the "Neighhbors" option in the app. Don't need other social media to get local neighborhood drama and gossip, it's all there.

I replaced the doorbell with this and paired it with an Echo Show 15. Works great. When it detects someone, I can see it on a reasonable sized screen from inside in addition to what Alexa can do. Easy to install (as long as you have a transformer that works as I had to replace mine). The app works good, with no real issues. Good daytime quality, night time is just ok...much better than other models. The Echo Show is what made this a winner for me. Sound quality is decent.

I love my ring doorbell, is easy to install and simple to use. The video quality is clear, and alerts come quickly to my phone. I like being able to see and talk to visitors from anywhere. It makes my home feel more secure and gives great peace of mind. Highly recommend!

I purchased this item to upgrade from the original Ring doorbell. This newer version solves all of the issues from the previous version, namely slow response time, low quality video, and audio that only worked sporadically. Now when you use the app the video comes up instantly. There were many times in the past where I wanted to interact with a person at the door but could not because of lagging connection. The video quality is now what it should be, clear with a wider view so you can see delivered packages. Very satisfied with this product upgrade.

Awesome night clarity and 3D motion. Works great when you are home and need to view and you are on WiFi but outside the house on cell data ring won’t load so that’s on Ring not Best Buy!!

The camera on this thing is pretty good and the install was easy enough but I also ended up having to upgrade my transformer to get enough power to my chime. Take that into account if you buy one of these. Also after living with this for a few months I ended up paying the subscription fee for the video recording which is great but I wish I could record locally. Finally I have found that because like other cameras the whole system depend on the alerts first going to the Ring servers then my phone that there is a noticeable lag in the time the person arrives to the door and when I am notified. Not a big deal but some people won't want guests to wait to be acknowledged.

Great service, great product. Clear image, easy install. Love the features

This Ring Doorbell is a fantastic addition to my home. It works seamlessly with Alexa, providing clear notifications when someone is at the door or when a package arrives. The video quality is excellent, and the motion detection is reliable. However, I wish it could be integrated with Google Home as well

Easy install. Looks great and gives a sense of security. Picture is clear.

Great video. Some minor movement will trigger the alarm. I have some wind chimes, when it’s windy the ‘sail’ on the chime triggers the movement alarm

I replaced a video doorbell from Vivant, which consistently lost buttons and had issues. Vivant wanted a huge amount of money to replace with their new version, so I did a bunch of research and chose this Ring doorbell. I chose the hardwired version, since I was replacing the hardwired Vivant version. I was able to mount it and install it myself. I have been very happy with it so far. I haven't spent a lot of time in the app, which has plentiful options for settings and customization. I'm considering getting a camera for the driveway, so I will likely spend more time with the app once I do.

Replaced a Ring Pro 2 I had for over 6 years. This appears to have a better video quality. They do not come with the mutiple faceplates the other version had (these are now available for purchase). But it does come with an angled mount for applications that install the doorbell perpendicular to the door. I had to buy a third party version for the old one, nice to know they included it.

Love this Ring Doorbell & especially the ability to set a recording that announces to anyone approaching my house that they are being recorded. It has been a deterrent especially to those who shouldn’t be at my door as they fail to read the “No Solicitors” sign! Have already been told by UPS, Fed Ex & some Amazon drivers that they love the message!! The mobile app is so easy to use & monitor activity. Easy to set up notifications as well.

Works great! High quality videos of activities on my driveway and sidewalk.