Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 6452579
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, overall performance, and straightforward installation. Many appreciate its motion detection, enhanced security, and wide field of view. However, some customers have expressed concerns about battery life, compatibility issues, and night vision quality. A few customers also reported issues with transformer damage during installation and consider the price to be a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
It's alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this device, I was told that the zoom in quality would be great and in great resolution, but it is still very pixelated and if you zoom in all the way you could have a hard time recognizing what's even on your driveway. But I guess it does the job because it lets you know as soon as someone is on your sidewalk and in the view of the camera. Insulation is fairly simple in the app guide you pretty well. I'm not sure how other cameras work and that is the reason I am still recommending this device, but if there was an unsure option, that's what I would've picked.
I would recommend this to a friendBrand response from Ring
Posted .Hi Cinthiaaaa.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
3. There are severe pauses in live video.
If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
4. There is a long delay before your video starts.
This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Test an event when it's back online to see if there's any difference.
For more information on your Ring Wired Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Video quality
Ring Door Bell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much improved camera and audio compared to my first ring doorbell. And price was good. Cut it on sale.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Front Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell, easy to install. Video quality is great and notifications.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Why didnt i get this sooner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Simple installation, and great quality video.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Ring Pro Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear video picture. Very easy to change settings.
I would recommend this to a friend - Pros mentioned:Video quality
Great Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited too long to purchase a video doorbell. The video quality is great. Note that when installing, you may need to upgrade your doorbell transformer to accommodate the energy usage. Without doing this, the doorbell continued to die and not have enough power to work well.
I would recommend this to a friend - Pros mentioned:Video quality
Convenient and secure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to simply look at my device or Ring app to see when someone at door. It enables two way conversation with them and often lets me handle without even going to door. The video feature also is great for security.
I would recommend this to a friend I see you
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring doorbells are a good and easy way to keep an eye on your property and loved ones.
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
TVsRUS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and video quality is amazing. A must buy!
I would recommend this to a friend - Pros mentioned:Video quality
Ring doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product high resolution pictures easy installation and set up
I would recommend this to a friend - Pros mentioned:Ease of use
Good DIY device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and manage. Pretty good for DIY device. Make sure your gateway settings are secure before installing .
I would recommend this to a friendBrand response from Ring
Posted .Hi Cave.
Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Wired Doorbell Pro was easy and straight-forward.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Video quality
Ring Bell camera of the year⭐️⭐️⭐️⭐️⭐️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best camera in the Earth⭐️⭐️⭐️⭐️⭐️ I tried all the cameras all the brands. This is the one what I'm talking about. Best of the best camera forever.⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend - Pros mentioned:Video quality
Nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice! Easy to install. Picture is great. The sound is great
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
I see you now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Easy to use and looks great! Great product
I would recommend this to a friend Ring doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it up and worked great! Took me about 10 minutes from start to finish, now I can see and talk to anyone at my door!
I would recommend this to a friend- Pros mentioned:Video quality
So far so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with a ring doorbell. I was alittle skeptical at first based on the reviews, but it was very easy to install, setup and navigate the app. The picture quality is great during the day and at night, and my house does not have very much light at night.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price easy to install and work great night time and day time
I would recommend this to a friend - Pros mentioned:Video quality
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes clear pictures. Love it. Enjoy seeing the wildlife at night in my backyard
I would recommend this to a friend Ring Doorbell is a Must for Home Security
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic security camera with night vision and low-cost cloud storage of all video incidents.
I would recommend this to a friend- Pros mentioned:Video quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very wide angle view clear images. Definitely would repurchase.
I would recommend this to a friend