Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 6452579
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, overall performance, and straightforward installation. Many appreciate its motion detection, enhanced security, and wide field of view. However, some customers have expressed concerns about battery life, compatibility issues, and night vision quality. A few customers also reported issues with transformer damage during installation and consider the price to be a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
How to catch a cheater!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift to 'see' who is entering your home when you're not around!
I would recommend this to a friend - Pros mentioned:Installation
Frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good on phone instructions, once I got a person that could speak better Inglish. First person was too hard to understand. I wasn't able to finish the connection to the cell phone without help. Instruction for physical installation was good. Connecting it to the phone was not easy.
I would recommend this to a friendBrand response from Ring
Posted .Hi Trapper.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Wired Doorbell Pro! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are happy to include more information here on how to connect new devices to your Ring account in the Ring app:
You can scan the QR code on your Ring device or product packaging via the Ring app.
Tap the menu (≡) on the left side of your Dashboard in the Ring app.
Tap Set up a Device and select Doorbells.
If you don’t see the QR code, try removing your video doorbell’s faceplate.
Center the code in the phone camera’s view at the bottom half of the screen.
When the code is recognized, a green square will appear and a pop-up with your device image detected.
If you experience issues scanning the QR code, please follow these steps:
Move your camera closer or further from the QR code to help it focus.
Once your camera finds focus, hold it steady for a few seconds.
If your camera won’t focus, clean your camera lens, move to a well-lit area, and try again.
If you continue to experience issues, please follow these additional steps:
Tap Other Options below the scanner.
Select Can’t Scan the QR code.
Confirm by selecting Enter code manually (this corresponds to PIN code digits underneath the QR code).
Find your device in the list.
Enter your five digit PIN which can be found below the QR code.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro.
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Love knowing what's going on around my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in the country and wanted to see what kind of animals go across my yard. I also love knowing who comes in my yard when I'm not at home. Picture also shows up on my apple watch when away from home so i dont have to get out my phone to see.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Ring is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera with high resolution, easy installation too.
I would recommend this to a friend - Pros mentioned:Ease of use
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift for my daughter and her husband. They told me it was relatively easy to install. They are enjoying the safety of seeing who is approaching the door.
I would recommend this to a friend The BEST doorbell camera!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great doorbell camera with great visuals. im all in on Ring!
I would recommend this to a friend- Pros mentioned:Ease of use
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with head to toe and zoom. Easy to install and works great with my wifi
I would recommend this to a friend - Pros mentioned:Video quality
The video quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going from the original to this was night and day video quality. Faces are much clearer farther away, and has better wifi connection so i dont miss anything when im away from home.
I would recommend this to a friend Much improvement from older models.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new doorbells. I had a first generation ring doorbell and it worked well but when it finally quit working I was very pleased with the upgraded ones. They have much better features and clarity.
I would recommend this to a friend- Pros mentioned:Video quality
No more Dead Batteries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more dead batteries with this wired device. Awesome product. Great quality video. App works great. I only wish the basic subscription included 2 or 3 device instead of just 1. For 2 or more devices you must go to the next level subscription.
I would recommend this to a friend - Pros mentioned:Ease of use
Very good and accurate notification.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring doorbell is more accurate than my older one. It rings when a person or animal comes to my door. My previous one would pick up motion from moths and rang too often at night. It is easy to install and set up.
I would recommend this to a friend - Pros mentioned:Video quality
Mr. Chapple
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Pro doorbell camera is necessary. Recording is 4 of 5 as it misses entire events but not often. Camera quality is very good. There is a lag in speaking through the doorbell (maybe WiFi issues) but it still gets the job done.
I would recommend this to a friendBrand response from Ring
Posted .Hi LeonardC.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Wired Doorbel Pro! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are happy to share with you some information regarding the missed motion and two-way talk concerns that you mentioned in your review. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing a dalay with the two-way talk feature. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Video Doorbell Wired. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community today if any additional information is needed regarding your Ring Wired Doorbell Pro.
Thank you,
Melissa from Ring.
Doorbell cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clearview wide range absolutely recommend it. I may buy a second one.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy set up, great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to set up with step by step vidoes and pictures that show exactly how to wire the doorbell. It does exactly what is supposed to. Works great.
I would recommend this to a friend - Pros mentioned:Video quality
So Far So Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent. Zoom feature comes in handy. The only downside is that after 30 days which i guess is the free trial period you gotta get a subscription or you lose the rewind feature.
I would recommend this to a friend GREAT PRODUCT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME would recommend to friends and family to feel safer with it at home
I would recommend this to a friend- Pros mentioned:Installation, Video quality
Ring Video Doorbell Pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, works great, excellent video quality.
I would recommend this to a friend - Pros mentioned:Installation
Great camera option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancé and I got this for our first home together. Great quality and easy installation (thanks to a lot of help from my brother). App is very easy to navigate and would recommend this to anyone!
I would recommend this to a friend - Pros mentioned:Video quality
Our Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is welcome addition to our home. We are very pleased with the functions and alerting people that they are being recorded. Hopefully with this feature it will deter anyone from trying to commit a crime at our home. The videos are very crisp and sharp. We recommend this doorbell!
I would recommend this to a friend Very nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here ,see ,record whos at your door . Check what happening in your neighborhood
I would recommend this to a friend