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Customer Ratings & Reviews

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$115.99
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Customer reviews

Rating 4.7 out of 5 stars with 1767 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, and overall performance. Many find the installation straightforward and appreciate the motion detection and wide field of view. Some customers mention concerns about battery life, transformer issues, compatibility, price, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,767 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic security. Easy to install and set up nice implementation of geofencing. Installed one of each door. Happy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Well done, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell. Much better resolution, clarity and responsiveness than the Ring Pro (Gen 1) that I owned prior. Only disappointment is that Ring stated I'd receive a free faceplate of my color choice to match my home (Gen 1 came with multiple faceplates in box) and I have not received any info about redeeming the new faceplate. Besides that, this doorbell is very well done.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    High quality and worth the piece of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We upgraded from the original pro door bell and this version has much better sound and video quality. So far its a pretty bif upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my neighbor hard wired it. I didn't want to mess with charging a battery. Works great. Has a larger view of the front of the house. Videos are clearer than the old ring. Better quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Ring Doorbell, installed by technician, which did a fabulous job. Showed how to operate and helped with app settings and explained the setting options.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell was very easy to install! The app and the features are great as well. There's a "Neighbors" feature on the app that allow you to see posts by others in your area which can be very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Ring doorbell review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to be connected with my neighbors, alerts me when someone comes to my front door, records activity around my home. I'm very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the size and quality of our new 75” Sony Bravia TV. We enjoyed free installation, included. We are very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Doorbell Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have gotten one of these a while back, but this Pro 2 was worth waiting for. It has great image quality, terrific range and sensitivity and the "bird's eye view" is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door bell camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Decided on the Ring doorbell camera PRO 2 because of features and it uses your existing doorbell chime. No need to buy the ring doorbell chime. Follow the app on setup. It’s easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring the pros at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great security ring. Best Buy pros did a great job of setting it up. Also bought an outdoor camera. I also have a SimpliSafe doorbell. Ring is the better option.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love my ring doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install Love this camera Good quality videos and good price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple installation and has been working as advertised so far for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from our previous doorbell, are likely gonna need to get a subscription for the added features but overall pleased with quality and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and is an important addition to the safety of my family and property.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Hear no evil, See no evil

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a bang up job at catching our holiday decorations moving on the porch. We never use the mic feature, just for alerts and playback.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love ring doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of video is clear and distinct. Our sales rep commented on the quality of picture it would display and he was right.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality. Much improvement on sound too!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Absolutely love it! Great video and sound!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Decent for the dollar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the camera at that price point. Response can be somewhat delayed at times

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi HeatherB.

      Thank you for sharing your experience with us. We understand how critical it is for your Ring Wired Doorbell Pro to detect motion accurately so that you can be alerted within the Ring app to any motion activity around your home. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.

      I would be happy to address your concern regarding the issue that you are experiencing with the delay in motion detection of your Ring Wired Doorbell Pro. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app. To optimize your motion zones and ensure that the device will detect accurately, please follow these steps:
      Open the Ring app.
      Tap the menu (≡) on the top left.
      Tap Devices.
      Tap the relevant device.
      Tap Motion Settings.
      At the top, tap Edit Zones or scroll down to tap Camera Motion Zones.
      To adjust an existing Motion Zone: tap the Zone you want to adjust, then drag the points of the Zone to do so. Tap Save.
      To add a new Motion Zone: tap Add Zone and drag the points of the Zone. Tap Save.

      Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.

      To enable Smart Alerts:

      Tap the menu (≡) on the top left.
      Tap Devices.
      Tap the device that you want to adjust.
      Tap Motion Settings.
      Tap Smart Alerts.
      Tap Enable Feature.
      Tap Continue.
      Select the notification options that you want for Person and Other Motion.
      You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
      After you've adjusted your settings tap Done.

      If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring