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Customer Ratings & Reviews

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$115.99
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Customer reviews

Rating 4.7 out of 5 stars with 1767 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, and overall performance. Many find the installation straightforward and appreciate the motion detection and wide field of view. Some customers mention concerns about battery life, transformer issues, compatibility, price, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,767 reviews
  • Rated 5 out of 5 stars

    Ring has really improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version 2, lives up to its billing. Great clarity and very responsive as integrated with the Ring app. Their technical support is also strong, they were quick to answer the phone and quite knowledgeable. Configuration can take a little bit of time but because it's quite granular, it's also very useful. My only complaint is that it's designed to mount vertically on a wall. It should also be designed to mount upside down under the eaves of a house. Then you would have more versatility and how you position the lights in the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really love our ring doorbell, it is exactly what we needed. we wanted this so we wouldnt have to open our door and have someone right in our face, this does the trick. the video is great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the video quality is fantastic and I also like the fact that I can go back and see what was going on around the house

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring safety into your home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Was highly recommended by many Best Buy salespeople and had Geek squad install and clearly explain!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why we are a 3- Nest home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic device, incredibly user friendly, versatile & accessible from anywhere via smartphone. Google tech innovation at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It just works :)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting the essentials out of a video camera. I will say the resolution could be better but at this price point its ok. The app is easy to use ans the paid subscription is not badly priced.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Pokemon.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs well. Easy to install, easy to connect to Wi-Fi. Easy to set the scope of area being monitored.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It was super easy to install && I’m glad I decided to go with this model! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got my front door covered now!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to follow instructions for a seamless install!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wired ring is very good. Its tied into my doorbell and the app. Video quality is hood. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Great camera if doorbell transformer is adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There seems to be a good doorbell camera for the most part. The issue we have is the doorbell transformer and an older house was not adequate. However, we were unable to find the transformer in our house to install a replacement. Due to this we had to return the doorbell camera.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi LanceH.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BobbyM

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice unit. Much clearer and higher definition than previous model. Easy to set up and transfer previous account to new unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App is garbage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research prior to buying because this would be a permanent fixture on my home and I absolutely love the functionality of the doorbell it gives you access to what's going on outside your door and surroundings. Very sleek design Ring should offer more color options when purchasing instead trying to upsale after the purchase. But the downside is the app I don't appreciate being constantly bombarded with ads of add ons of additional products.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Trace.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Happy with RING doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Sharp picture. Angle mount included was perfect for our application. No longer miss packages dropped at the door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camera worked immediately and the install was done professionally by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well except person detection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy install. Very loud chime. I wish it would not detect deer as a person though.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi BrentT.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the video quality concern you mentioned in your review.

      It sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. Accuracy in motion detection can be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:

      Tap the menu (≡) on the top left.
      Tap "Devices."
      Tap the device that you want to adjust.
      Tap "Motion Settings."
      Tap "Smart Alerts."
      Tap "Enable Feature."
      Tap "Continue."
      Select the notification options that you want for "Person" and "Other Motion."
      You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
      After you've adjusted your settings, tap "Done."

      If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Cons mentioned:
    Transformer

    Rated 5 out of 5 stars

    Great viewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great definition, you only need to review it your voltage is more than 16v, if not, you need to change transformer and ringbell

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cameras were great dependability is wonderful price point was acceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wyze cam v4 and ring bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats perfect whatever i bought from best buy Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Wired DoorBell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Easy Installation. Nice seeing who’s at the door even when not at home.

    I would recommend this to a friend