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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1767 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, and overall performance. Many find the installation straightforward and appreciate the motion detection and wide field of view. Some customers mention concerns about battery life, transformer issues, compatibility, price, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,767 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ring Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Slim design good video quality. I gave it a four star because night mode is really not that clear. Also it comes with an angle wall mount rather than a flush wall mount. Looks a little awkward but I still enjoy it’s features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation with all of the stuff you need with the exception of a drill. The setup was quick and the ability to customize the range and the views was really awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ring doorbell. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring-a-ding-dong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to replace our old ring doorbell and grabbed this one. easy install and instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Door Bell review. Good I purchased it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy, but had a minor setup issue. Found you cannot overlap people and package detection areas. Once that was done, detection worked much better.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    I like it but not compatible with google home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring camara worka great. However, if I had to do it again. I would have purchased something thay would be compatible with google home.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Angelica.

      Thank you for taking the time to share your feedback with us. We are pleased to read that you are enjoying your new Ring Wired Doorbell Pro and that the included features are meeting your needs and expectations. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. Please check out our Ring Community webpage, "Feature Request Board," to share your valuable suggestions for integration with Google Home. As always, we will continue adding new features that make sense for our members and our mission. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Much clearer video than my old one did.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring DoorBell Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, i really enjoy the sharp images it produces, be sure to adjust your motion since it will detect everything.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Quality doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product, with a good camera range and picture. I was only disappointed that you would have to buy a monthly or yearly plan to keep the histroy of the video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ringa ding dong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easily set up. Works well and had great servince while buyin it in the store. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Pro 2-- the best Ring Doorbell of all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth doorbell purchased. Each generation has been an improvement. This Pro 2 Smart Wifi video has the clearest camera on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy from Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works wonderful, i feel a lot more at ease when leaving the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Security System...A Great Purchase...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Security System is an awesome purchase made at Best Buy. I have Total Tech Support from Best Buy so the Geek Squad technician set up door bell, four exterior spotlights and three interior lights. Interior lights run on batteries while the door bell and four exterior spotlights were hard-wired to my house electrical system. I am totally satisfied with this most excellent product. It exceeded all my expectations. Now I have piece of mind with my new Ring Security System when leaving my house...

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased this camera. Great quality, and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell is fine. Not connected to my phone. Need help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it and i love it. It works wonderfully. Geel safe

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nice Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great viewing range. Works well to answer when not home. Not necessarily the best for an older home like mine. My wiring for it doesn't provide enough power for it to upgrade if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ring camera! Really good video quality and it doesn’t lag when recording!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Press me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not as good as the first generation. I paid a lot of money for this and field of view is smaller. Picture is great and the reports come as advertised.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Ares.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Wired Doorbell Pro! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      The field of view for the Ring Wired Doorbell Pro is 150 degrees horizontal by 150 degrees vertical. We recommend using a Ring Wedge Kit or Corner Kit to assist with adjusting for view as needed. A Ring Corner Kit is included in the package with the device.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ring Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our fried Ring Pro. Swapping them out was simple enough. Cut the power, unscrew the old one. Attach the power pack to the transformer, install the new door bell, put the power back on. Configure with Ring app Works great.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi TechLord69.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring