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Customer Ratings & Reviews

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$115.99
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Comp. Value: $229.99

Customer reviews

Rating 4.7 out of 5 stars with 1755 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, overall performance, and straightforward installation. Many appreciate its motion detection, enhanced security, and wide field of view. However, some customers have expressed concerns about battery life, compatibility issues, and night vision quality. A few customers also reported issues with transformer damage during installation and consider the price to be a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,755 reviews
  • Rated 5 out of 5 stars

    Great product! Gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can see the surrounding area very well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great door cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ring device, and has an amazing camera and range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I decided to upgrade. The features are amazing! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to be able to see at your front door and be able to respond for the safety of your home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeat purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phenomenal device that must be part of every house in America

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ring doorbell it’s amazing camera is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Ding dong

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great addition I bought with the motion cameras as well. It’s great now I can keep an eye on packages when I’m not home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell camera installed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed quickly and was easy to connect to WIFi

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Clear view

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old ring doorbell with the Pro 2 and it is so much more clear! It's a great upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very Good Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but it works. Perfect size. Great video and app. Will probably get the Pro flood light.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fácil de instalar ,buen sonido y video,se muestra perfecto a mi cell

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Top notch video 24/7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Video Pro is first class in every way. Nice clear video both day and night. I highly recommend this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Transformer

    Rated 3 out of 5 stars

    Ring Pro Caution Incompatibility Issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a nightmare. Unless your existing door bell transformer has the required voltage to run the Ring Pro (more than likely not)you’ll need to buy the Ring transformer to replace the old one and more than likely have a qualified electrician install it. I just wish the Best Buy in store sales person would have advised us of the incompatibility. Also the Ring support team was of no help. My electrician figured it out with help from the mobil app although the app was inconsistent.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Peter,

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe that stronger communities are the key to safer neighborhoods. We are saddened to hear that you were not aware of the installation and hard-wiring requirements before purchasing your device.

      You are correct, the Ring Wired Doorbell Pro requires a transformer that is rated 16-24VAC, 50/60HZ. Here is more detailed information regarding the specifications of this device: https://ring.com/support/articles/3i8n1/Ring-Wired-Doorbell-Plus-Information.

      Ring Community was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

      Thank you,
      Alexis with Ring Ring

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and working. No problem with installation or function.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring doorbell pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great live recording hd camera and get notifications

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product, meets my security video needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the instructions a little cumbersome, but finding some supporting videos made it easy. Very good product, and enjoying it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring - Video Doorbells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Ring - video doorbell, Each of them have worked extremely well and they were a great add on when I moved from my previous two homes. Easy installation, easy set up on you phone app, Even the battery powered Ring I had previously purchased worked extremely well, stayed connected to my Wi-Fi and the battery lasted for a considerable time!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ring video doorbell. Great video. Love that I can talk to people at the door through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ding dong I see you!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love this door bell button, it has a high resolution camera to record video and can be programmed to verbally communicate with the person at your door, even if you are not at home. Feel safe, and informed about what goes on outside your door. I highly recommend this Doorbell!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. I used to have Google Nest. I think I prefer Nest for the 24 hour coverage. But this product is still decent

    I would recommend this to a friend