Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 6452579
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, overall performance, and straightforward installation. Many appreciate its motion detection, enhanced security, and wide field of view. However, some customers have expressed concerns about battery life, compatibility issues, and night vision quality. A few customers also reported issues with transformer damage during installation and consider the price to be a potential drawback.
This summary was generated by AI based on customer reviews.
Missing items from ring doorbell box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell installer did not put the faceplate screw in and set up was not done. After he left, He informed me via text message that there was no screw driver included in the box. I had to complete set up and use the screw from the previous doorbell that was replaced and my own screwdriver(thankfully i had one). Not happy with incomplete items in my purchase as i paid a lot for it.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SharkFan.
Thank you for taking the time to share your experience with us. We understand the importance of having all of the parts that you need so that you can begin using your device. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern that you mentioned in your review.
It sounds like you are missing some of the parts that you need to properly set up your device. Here is a list of what comes in the box with the Ring Wired Doorbell Pro:
• Wired Doorbell Pro
• Satin Nickel Faceplate
• Pro Power Kit
• Installation Tools and Screws
• Corner Kit
• Security Sticker
If the above information do not resolve the issue, we recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you for being the best part of Ring! Have a wonderful day!
Thank you,
Miyuki from Ring.
- Pros mentioned:Video quality
Doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Up graded to ring and love it!! Video camera footage is great
I would recommend this to a friend - Pros mentioned:Installation
Great camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! The installation of the hardware took just minutes as well as adding the doorbell to the Ring application.
I would recommend this to a friend - Pros mentioned:Video quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Really nice and clear and easy to use but you do need to buy a subscription but it’s not at a bad price
I would recommend this to a friend - Pros mentioned:Ease of use
Feeling more secure already
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and operate. Only took me 30 minutes to install and operate.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It has a clear picture of anyone that presses the doorbell.
I would recommend this to a friend Very Cool Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool doorbell. Lots of features. App is good but takes a little time to master. Note that to retain video you will need to sign up for the Ring plan. All options seem reasonably priced.
I would recommend this to a friendBrand response from Ring
Posted .Hi DeveloperBill.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Wired Doorbell Pro and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of use
Great doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Works like a charm and it is easy to connect to other Ring products.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newest addition for home security. Great video and features.
I would recommend this to a friend - Pros mentioned:Video quality
Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear video. Easy setup. They are getting rid of native apps on windows and macOS, being replaced by web app. I don't like that I have to be logon the site to get notifications on the computer.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best updated model from Ring yet. Game changer with high quality image and voice clarity.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring works flawlessly for my needs. It does its job well.
I would recommend this to a friend - Pros mentioned:Video quality
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We vet love our ring door bell. Moving from the city to the country I feel safe k owing who is at my door
I would recommend this to a friend - Pros mentioned:Video quality
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and easy to install. Always notify if anyone comes near my porch.
I would recommend this to a friend - Pros mentioned:Ease of use
Eyes on you!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Love it! Does all it says it can do snd well worth the money
I would recommend this to a friend Must Have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all of the packages that get delivered these days, you can't be without one of these.
I would recommend this to a friend- Pros mentioned:Video quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Just the right level of sensitivity to people walking by.
I would recommend this to a friend Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had ring pro before at one of old homes before Amazon bought them out. I think the ring pro was a lot better than this one. The features on this are pretty cool but not as responsive as the ring pro before Amazon. But still better then other video doorbells on the market
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi PatrickI.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Wired Doorbell Pro online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Wired Doorbell Pro to assist with the wifi signal strength to the device.
If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
- Pros mentioned:Overall performance
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and difficult to get at this time...wonderful to have found it in our local store.
I would recommend this to a friend Ring doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring doorbell works great, best investment on security.
I would recommend this to a friend