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Customer Ratings & Reviews

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$115.99
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Customer reviews

Rating 4.7 out of 5 stars with 1767 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, and overall performance. Many find the installation straightforward and appreciate the motion detection and wide field of view. Some customers mention concerns about battery life, transformer issues, compatibility, price, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,767 reviews
  • Rated 1 out of 5 stars

    Or product poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this brand new $200 Ring doorbell doesn't work. Ring support is no help, geek squad wants $200 to come out and I'm told I cannot return it since I opened it and mounted it to the home. The doorbell will not connect to any Wi-Fi. I'm currently switching to Blink and their product seems fantastic!

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi JayO.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    RING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best thing in the market by far. Chime goes along this product like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ring door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but the picture wont stay on phone very long.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MichaelH.

      Thank you for sharing your experience with us. We understand how important it is for your Ring Wired Doorbell Pro to record and store videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We would like to ensure you are getting the most from your device.

      It sounds like you are concerned about storing your video in the Ring app. The default setting to store videos in your Ring account in the US is 60 days, but you can customize your settings for shorter or longer periods, up to 180 days. Some features, like 24/7 Recording may have shorter video storage times. Storage time for each device you have will need to be set individually. To change your video storage time, please follow these steps in the Ring app:

      Open the Ring app to the main dashboard.
      Tap on Control Center.
      Tap on Video and Snapshot Storage.
      Tap on Video and Snapshot Storage Time.
      Next to the device, select Edit and choose a video storage option (may vary by location).

      If any additional information is needed regarding your Ring concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Doorbell Pro 2 Smart WiFi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell Pro 2 Smart WiFi Video Doorbell Wired - is an excellent product to have. It clear, consistent, the alertness at the finest. I would recommend the Ring to anyone. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have purchased in a long time. Looking forward to adding accessories. Always a pleasure doing business at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a life saver. It is also a great guard dog the way it alerts us of activity on my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase in a while

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is awesome! When we aren't home we can talk to the person at the door! I love new technology & I know this has been out for years but it's our first one so it's new technology to us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It was good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and being delivered on time. Thnx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Majesty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Second time i bought this. My first one the wiring burnt out. So i decided to buy again & upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right! Friendly associates. We will be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the upgrade in doorbell technology has been a welco e addition to the security of the fromt of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ring doorbells have been working for over 2 years now. There have been no issues with them at all. Love the security they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to. Hopefully it will continue that way.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MMBK.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummed that subscription is actually required,if you want to see who was at your door previously. Live view is the only free part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Ring products

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Simplisafe doorbell. Ring doorbell and Ring app is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to expectations - it works. Yeah! Also, I would highly recommend the professional install option unless you’re an electronics geek or just enjoy frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro 2 Door Bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the ring door bell and the way it operates, how you are able to watch and talk to the people at your door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works for us

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Doorbell 2 in every way. I would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it now that I have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the alarm system and Best Buy installed everything for free (with the Tech Support program). This is my first video doorbell and I LOVE it. How did I ever live without one of these????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product and worth of having at home!! Good purchase

    I would recommend this to a friend