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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1767 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, and overall performance. Many find the installation straightforward and appreciate the motion detection and wide field of view. Some customers mention concerns about battery life, transformer issues, compatibility, price, and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,767 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring Wired Doorbell Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model with this Ring Wired Doorbell Pro. It is smaller than the previous one. The picture, video and audio quality EXCELLENT. I am so impressed with is new device and the overall quality. Night vision is also much better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying, check Ring's website to ensure your existing doorbell transformer and chime are compatible with this unit as you may need to change one or other. Otherwise works great. Only downside is the "Neighhbors" option in the app. Don't need other social media to get local neighborhood drama and gossip, it's all there.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a few months back to keep an eye out for porch pirates and added security in general. This was my first smart bell and it's been a wonderful experience so far. I can converse with people at the door through the app in case I'm not home, get immediate notifications of all movements outside my house, and image quality is excellent. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Video quality

    Rated 5 out of 5 stars

    Security with ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use the app, picture quality is great and install was seemless since I have Total Protection a professional came by to do it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Ring door cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably thr most expensive door cam ring offers but it is much smaller than previous generations and has more features that you may or may not need. The full view of who is at your door is very good and the resolution and overall provides a dynamic range of view. Easy to install yourself for the wired version. I think ring does a nice job with the app and easy to navigate. I would recommend this door cam. Ring is the best if tou are in the market for a high quality door cam.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Jayare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great product. Clear image, easy install. Love the features

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice product, easy to set up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video. Some minor movement will trigger the alarm. I have some wind chimes, when it’s windy the ‘sail’ on the chime triggers the movement alarm

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Satisfying Product Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to upgrade from the original Ring doorbell. This newer version solves all of the issues from the previous version, namely slow response time, low quality video, and audio that only worked sporadically. Now when you use the app the video comes up instantly. There were many times in the past where I wanted to interact with a person at the door but could not because of lagging connection. The video quality is now what it should be, clear with a wider view so you can see delivered packages. Very satisfied with this product upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Happy with Bestbuy and Ring Video Pro 2.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order through Best Buy was seamless and delivery was fast. Good range of view. Sharp image. Easy setup. The video pro 2 was a nice upgrade from the video pro I had installed from my previous house.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Transformer

    Rated 5 out of 5 stars

    Best Doorbell!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this to replace my 1st Gen ring doorbell. The difference is night and day! Originally I was going for the nest doorbell, luckily my neighbors own this doorbell and my other neighbor have a nest. So I was able to compare both. By far this is way better than the competition. Only downside is you may need to update your transformer as my current transformer is underpowered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the doorbell with this and paired it with an Echo Show 15. Works great. When it detects someone, I can see it on a reasonable sized screen from inside in addition to what Alexa can do. Easy to install (as long as you have a transformer that works as I had to replace mine). The app works good, with no real issues. Good daytime quality, night time is just ok...much better than other models. The Echo Show is what made this a winner for me. Sound quality is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this doorbell after lengthy conversation with a Best Buy Associate and have been impressed with its many features. The video clarity is very good and the night vision is as well. The geofencing is fairly easy to set up and adjust so that you don’t get too many notifications. Installation went pretty well, but our house being stucco made it slightly more difficult. Found that the included anchors don’t work that well in that type of surface. Next step is Alexa integration, but that will have to wait until I replace the doorbell transformer. It quit working and I have ordered a Ring certified one.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great Ring Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome night clarity and 3D motion. Works great when you are home and need to view and you are on WiFi but outside the house on cell data ring won’t load so that’s on Ring not Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great but I want local storage & faster alerts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this thing is pretty good and the install was easy enough but I also ended up having to upgrade my transformer to get enough power to my chime. Take that into account if you buy one of these. Also after living with this for a few months I ended up paying the subscription fee for the video recording which is great but I wish I could record locally. Finally I have found that because like other cameras the whole system depend on the alerts first going to the Ring servers then my phone that there is a noticeable lag in the time the person arrives to the door and when I am notified. Not a big deal but some people won't want guests to wait to be acknowledged.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great Doorbell with Alexa Integration

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ring Doorbell is a fantastic addition to my home. It works seamlessly with Alexa, providing clear notifications when someone is at the door or when a package arrives. The video quality is excellent, and the motion detection is reliable. However, I wish it could be integrated with Google Home as well

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Upgraded from older model Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Ring Pro 2 I had for over 6 years. This appears to have a better video quality. They do not come with the mutiple faceplates the other version had (these are now available for purchase). But it does come with an angled mount for applications that install the doorbell perpendicular to the door. I had to buy a third party version for the old one, nice to know they included it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Looks great and gives a sense of security. Picture is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Ring-tastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! High quality videos of activities on my driveway and sidewalk.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Security Doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ring Doorbell & especially the ability to set a recording that announces to anyone approaching my house that they are being recorded. It has been a deterrent especially to those who shouldn’t be at my door as they fail to read the “No Solicitors” sign! Have already been told by UPS, Fed Ex & some Amazon drivers that they love the message!! The mobile app is so easy to use & monitor activity. Easy to set up notifications as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great quality and easy install doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a video doorbell from Vivant, which consistently lost buttons and had issues. Vivant wanted a huge amount of money to replace with their new version, so I did a bunch of research and chose this Ring doorbell. I chose the hardwired version, since I was replacing the hardwired Vivant version. I was able to mount it and install it myself. I have been very happy with it so far. I haven't spent a lot of time in the app, which has plentiful options for settings and customization. I'm considering getting a camera for the driveway, so I will likely spend more time with the app once I do.

    I would recommend this to a friend