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Customer Ratings & Reviews

Your price for this item is $819.99

Customer reviews

Rating 4.4 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers are pleased with the Q8 Max Plus Robot Vacuum and Mop's cleaning performance. Positive feedback highlights its effective cleaning and mopping capabilities, with users noting that it keeps their homes clean and performs its tasks well. The mopping function, in particular, receives praise. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Rated 5 out of 5 stars

    Great vac/mop combo!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love "dusty" the convenience of pressing a button or telling google to run dusty is just awesome. Great cleaning so far. Will update of anything bad happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value fo the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it when it is on sale . Surprisingly nice product .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Great Robot Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this roborock vacuum since it was on sale and wanted to try a robot vacuum. We were not to interested in mopping but it was something we would try. This roborock was easy to setup and configure. It has worked flawlessly so far. We vacuum a room every few with it and it picks up 94+% of the things on the floor, which is great. Obstacle avoidance is good. The automatic empty is wonderful. The mopping was basic but worked well. Room mapping worked well also and being able to mark on map no go zones is great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuum cleaner for German Shepherd owner! The robot will continue over an area until all debris/hair is gone. The auto empty feature is a big plus! The room mapping is very accurate. The ability to select a room or zone vacuum options from the app is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Great! Worth of penny.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good that I have using it a week. Very convenient with schedule cleaning. I set cleaning at 2 am and the floor looks great in the morning. Very powerful suction. I got it for around $400 on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Makes My Life easier

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky is a great little vacuum. He runs pretty reliably, and manages the dog and human hair pretty well. We have 2 female humans and an Australian Shepherd, so we give him a challenge. It took several months of me not knowing how to remove the hair from the wheels before he started to get stuck. Was a little bit of a challenge getting him connected initially, but we figured it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game-changer for an effortless cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Game-Changer for Effortless Cleaning I’ve had the Roborock Q8 Max Plus for a few weeks now, and it’s quickly become one of the best investments I’ve made for my home. Here’s what stands out: What I Love: • Powerful suction & cleaning – With up to 5,500 Pa of suction, it picks up dust, crumbs, and pet hair with ease. • Self-emptying dock – The auto-dump feature means I don’t have to constantly empty the bin. • Dual roller brush & mop combo – The DuoRoller handles both hard floors and low-pile carpet beautifully, and the mopping function leaves floors streak-free. • Smart mapping & app control – The mapping is precise. I can set no-go zones, schedule cleaning, and switch modes right from my phone. • Quiet & efficient – It’s not silent, but it manages to be relatively quiet during most operations, especially compared to older vacuums I used. • Reliable build & design – The unit feels sturdy and well-made, with quality components and a sleek look. A Few Minor Drawbacks: • The initial setup — mapping rooms and refining zones — takes some time to perfect. • On very high-pile carpets, it may struggle a bit (as with most robot vacs). • The self-emptying bin bags cost extra (as expected for this kind of model). Bottom Line: If you’re tired of manual vacuuming and want a smart, high-performance solution that does both vacuuming and mopping — with minimal effort — the Roborock Q8 Max Plus delivers. It’s especially great for busy households, pet owners, and anyone who wants to reclaim their time. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    FANTASTIC!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set up multiple levels and a schedule for my main floor to run every night. Walking down every morning not seeing dog fur has been amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived timely and very easy to set up. What a great vacuum !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving my Q8 Max Plus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S4 that I had for 5 years. It's awesome! The S4 had a bristle brush that got clogged with my daughter's long hair every use. I had to clean the brush weekly. With the Q8, I had to clean the brushes once. I love the mopping feature. I got it on sale when it dropped to $399.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Totally worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2 yr old son throws a lot of food I never thought a robo vaccum would pickup. I turn it on, go to bed, and it's a fresh floor every morning. I wish I could pair it up with my alexa to run on voice commands though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roborock q8 plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good robot For price. Pleased with the mop function. Only critique is the object avoidance ability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many vacuum robots most of them on the cheaper end. They only last about 2 years maybe 3 and they all had glitches. This time I decided to spend a bit more and already happy with my purchase. This vacuum and it’s app work really well so far. Hope it will last a little longer then the other ones. Worth the upgrade for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A true game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer. So easy to use, very quiet, does a great job cleaning.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It doesn’t seem to pick up much

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should preface this with the fact that I have five kids, a dog, and three cats. I feel like this vacuum does not get nearly as much as it should and is prone to getting stuck on stuff. If all you have is sand or maybe a little dog hair it might be OK, but things like Fluff from a toy a dog tore up or something like that tend to cause problems with his vacuum and it’s not getting anywhere near as much as I needed it to.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi,
      We are sorry to know that the product doesn't meet your expection. Please feel free to contact our support service team if there is any problem when you use the robot. We are always willing to help you.
      Thank you. roborocksupport

  • Rated 3 out of 5 stars

    I’m whelmed - not nearly as good as I hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Roborock unit. The first was a Mac version and a higher end one. This unit having to fill the water basin manually, wash mop manually, and if you’re doing a mix of carpet and mop, you really should do them separately. A lot of manual labor for an expensive device. The software is fine - god forbid your dock location randomly change, you’ll be remapping and labeling over and over. Spend more and get the high end model - it’s phenomenal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Great for Pet Hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets clogged with pet hair very easily both while vacuuming and trying to empty itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with it. So far it is doing its job perfectly. It is keeping my house clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works good but it don’t mop as good as I thought it would it sweeps better than most

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum power is not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and good but it’s vacuuming power is not enough

    No, I would not recommend this to a friend
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