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Customer Ratings & Reviews

$629.99

Customer reviews

Rating 4.8 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Rated 5 out of 5 stars

    Best Thing EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely LOVE this over Roomba. Were able to use it on multi floor plans (we have a two story home) so it’s really nice. There’s multiple different suction settings for vacuums and mop. I would 100% recommend this Roborock vacuum to ANYONE! If you’re thinking about it, GET IT! You won’t regret it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is perfect for carpet and Mop Excellent for tile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robo review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working very well thus far. Great product. Cords can be an issue at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific deal on a great vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum cleaner. Very pleased. Terrific deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a time saver this little device is first great highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good will recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cleans and mops really good, so far it has work really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vacuum specially for people that may have dogs that shed a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine when you finally get it connected to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my life so much easier! Would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am still new with using it I have only used the vacuum feature and it did pick up quite a bit of the pet hair. I will review again once I use the mopping feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works excellent! worth for the money! would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Mechanical Issues early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Very happy with it. However, the roller keeps falling out. Doing a warranty claim.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps log out, doesn’t mop well, suction is weak..

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi, We are so sorry to know that there are issues with your robot. We are willing to help resolve the issues. Please get in touch with our support service team and tell us more details about the problem. Our support team will help. You can find our contact information in the product manual or in the APP. roborocksupport

  • Rated 5 out of 5 stars

    Simply the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best! I’ve tried the Roomba and Dreame and this is the best, doesnt get tangled over cords, mop head dosnt fall off and it does a great job cleaning. I love this robot!

    I would recommend this to a friend