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Customer Ratings & Reviews

Your price for this item is $1,279.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 356 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the S8 Pro Ultra's superior cleaning capabilities, ease of use, and impressive mapping and navigation features, frequently praising its efficient obstacle avoidance. However, some customers express concerns regarding the high price point and noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 356 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    House cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Cleans well. Kind of difficult to set up but a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is one of the best investments. It has low to high power suction. Vacuums and mops. Heavy duty and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Robot Vacuum is amazing. We adopted a giant schnauzer and with the constant rain I had to mop floors two-three times a day to keep it clean, then I was suggested to buy Roborock, and I'm so happy I did. I just need to change the water, the Robot does everything, my floor is always clean. The app is so easy to navigate. Thank you Best Buy for making it affordable with the financing. The delivery was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Better than Roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significantly better than Roomba. Very happy I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This robot vacuum is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been keeping my house clean. Easy to set up and control via the app. I’m really happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly hands free cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality without having to babysit it! Just set it up and check in on the water and bag levels every few weeks. Otherwise, let it do the work, including outstanding suction on tough carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a efficient vacuum/mop, highly recommend. Happy with the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life Changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Set up is very modularized allowing for easy replacement of most of the wear and tear parts. Excellent design!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    A Great Machine!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little fella does a great job of vacuuming and moping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S8 Duo Rollers are amazing for Pet Hair pickup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S7 to the Roborock S8 Pro Ultra, the switch from a single roller brush to the duo system is a game-changer for pet hair. This upgrade seriously boosts the ability to pick up hair, especially on mixed surfaces. Carpets get a deeper clean, and hard floors are spotless. The RockDock Ultra Dock looks better and includes the ability to dry the mop pad after washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Cleaning Buddy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and mops well! Very useful if you want to clean every day.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Excellent made my life easy and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good Even the vaccum is working very good with s8 Mop is excellent I love it I have been using a month no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best robot vac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how good this robot vacuum is. It is far beyond anything we expected, and is way better than the iRobot models we’ve had before the fact that it can clean itself, LiDAR object, avoidance, mopping capability. I literally do not have to clean my floors and yelling at the kids to do it since now I’ve got the robot doing it to three times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Best vaccum ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vaccum I have ever owned. The mapping feature is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a time savor!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a single mom who is always on the go, this duo (vacuum and mop) robot has saved me so much time. I jusy tell it to clean from my phone and it takes off. I love how it doesnt take long at all for my floors to be dry after it mops, so you’re not having to avoid a room for too long. I have two dogs who would go after my swiffer but have no interest in my robot. The peace of mind was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is so over the top!!! Floors are ever clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product absolutely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I like it better than my other iRobot as it doesn’t hit the objects, fill tank for water and auto mob cleaning is very helpful. Easier controls naming the rooms and setting up dividers. East zone cleaning. Great product with awesome innovative features. Silent than iRobot. Only thing I am nervous about the mob touching my carpet and May make it dirty, think iRobot has a newer product where mob goes up on the carpet, I haven’t used that product yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just such an amazing vacuum. Strong smart and easy to use. Well worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Robot Vacuum/Mop on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for over a month. I researched vacuum mops for months and this was hands down the best choice. It Works great! Vacuum is amazing and mop is great too. Floors look great. The features on the app make it easy to do selective cleaning. The sensor works well. Only thing it ever gets stuck on is cords on the ground. Other than that it has never gotten stuck and never misses an area.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Robocop

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great best invest money keep your house clean

    I would recommend this to a friend