Customer Ratings & Reviews

I wasn't sure because of the negative comments I read. I was worried about whether I should buy a cheaper robot from another brand or whether it was worth this much money. Definitely worth it, I'm very satisfied

This robot is awesome. Clean very detail. More than expect. Very strong robot. Use less water compair to Ecovas robot. This one is the best on the market. Nothing to complain. Easy clean. High recommended to everyone.

I love watching the vaccum on my app in real time. The vaccum is great at avoiding objects and going over rugs without getting stuck.

I’m very impressed with the way this made my floors look. Very clean, no streaks and efficient!

This is such a cool robot vac. We had the s7 and this is somewhat of an upgrade. I do enjoy the compactness of this one. And there is no need for the wet mop container at the back of the robot.

Like me you tried the vacuum first. Ready to bravely move forward? This is the one! Words are not enough. My floors have never been cleaner! We are in our 70's and love this machine. We lovingly call it the BEAST! Treat yourself or someone you love.

Love it, much better than others I have tried. It still gets stuck on some chords or socks that the kids drop on the ground but otherwise it is a solid product

My husband and I are so in love. I wake up every morning and my floors are spotless and feel so clean to walk on. Having two german shepherds, this was something I never experienced before. I will always recommend this vacuum.

Works great excellent product very useful and helpful all functional

The Vacuum is very good. It has been cleaning and mopping without any issues. One thing I wanted this vacuum to have is that when mopping, and if you could use cleaning detergent. But you can only use water for mopping. It’s a good Vacuum to have around.

Everything works as expected, and I have no complaints. I think they stepped up their game.

Amazing product… so smart. It intuits between area rugs and hard floors seamlessly.

Worth each penny. Smart device. Needs negligible attention apart from emptying and refilling tanks.

It is a perfect companion to people who always at work and wants to have a clean house after work. I didn’t give a 5 because I want them to improve more their application to more intuitive and advance app.

We have white floors and a black haired dog. This thing is amazing, I don’t have to spend all day vacuuming and mopping. It takes a while to set everything up in the app, creating, separating and naming rooms but it’s worth it

Really it is very intelligent robot the best ever work very nice since a year

Does everything pretty much flawlessly. it sometimes can detect wires and pieces of paper but it does pull them up every now and then. We have 2 cats and this does a great job at keeping the hair out.

One of the best purchase I have ever made! I usually mop my 3200 sq ft house at least once a day and believe me, it takes me at least 45 mins to get 1 floor done. With this, i just pick up everything and it does a great job cleaning!

This is a really great product by Roborock. Best Buy buying process was really smooth.

Excellent service from Bestbuy, we are BestBuy t members since 2006. We got fullest satisfaction from the people of Bestbuy across the departments. Shashi.