Customer Ratings & Reviews

Great robot vacuum. The mapping feature is excellent.

This replaced my roomba S9+. Let me tell you this vacuum is great. Is mapping system is great. And always manages to get everything. I have the mop set to self clean every 20 minutes which seems to do a good job.

This robot is awesome. Clean very detail. More than expect. Very strong robot. Use less water compair to Ecovas robot. This one is the best on the market. Nothing to complain. Easy clean. High recommended to everyone.

I wasn't sure because of the negative comments I read. I was worried about whether I should buy a cheaper robot from another brand or whether it was worth this much money. Definitely worth it, I'm very satisfied

Love that I schedule the cleaning even when I not home. It mops and vacuum and empty the bin on it own. Save me a lot of hard work of mopping my floors.

Like me you tried the vacuum first. Ready to bravely move forward? This is the one! Words are not enough. My floors have never been cleaner! We are in our 70's and love this machine. We lovingly call it the BEAST! Treat yourself or someone you love.

The Vacuum is very good. It has been cleaning and mopping without any issues. One thing I wanted this vacuum to have is that when mopping, and if you could use cleaning detergent. But you can only use water for mopping. It’s a good Vacuum to have around.

[Employee of bestbuy] One of the best purchase I have ever made! I usually mop my 3200 sq ft house at least once a day and believe me, it takes me at least 45 mins to get 1 floor done. With this, i just pick up everything and it does a great job cleaning!

My husband and I are so in love. I wake up every morning and my floors are spotless and feel so clean to walk on. Having two german shepherds, this was something I never experienced before. I will always recommend this vacuum.

This is such a cool robot vac. We had the s7 and this is somewhat of an upgrade. I do enjoy the compactness of this one. And there is no need for the wet mop container at the back of the robot.

This product has excellent quality. I got it at an excellent price. So far I do not regret having bought it. I recommend it.

It is a perfect companion to people who always at work and wants to have a clean house after work. I didn’t give a 5 because I want them to improve more their application to more intuitive and advance app.

We have white floors and a black haired dog. This thing is amazing, I don’t have to spend all day vacuuming and mopping. It takes a while to set everything up in the app, creating, separating and naming rooms but it’s worth it

Great product! We have two short haired dogs and plenty of foot traffic. The Roborock keeps my hardwood floors pristine.

I love watching the vaccum on my app in real time. The vaccum is great at avoiding objects and going over rugs without getting stuck.

Does everything pretty much flawlessly. it sometimes can detect wires and pieces of paper but it does pull them up every now and then. We have 2 cats and this does a great job at keeping the hair out.

Love it, much better than others I have tried. It still gets stuck on some chords or socks that the kids drop on the ground but otherwise it is a solid product

Excellent service from Bestbuy, we are BestBuy t members since 2006. We got fullest satisfaction from the people of Bestbuy across the departments. Shashi.

I’m very impressed with the way this made my floors look. Very clean, no streaks and efficient!

Excelente…..,……,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,