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Customer Ratings & Reviews

Your price for this item is $1,279.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 357 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the S8 Pro Ultra's superior cleaning capabilities, ease of use, and impressive mapping and navigation features, frequently praising its efficient obstacle avoidance. However, some customers express concerns regarding the high price point and noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 357 reviews
  • Rated 5 out of 5 stars

    Robovaccume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever purchased very convenient love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My great helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans very well, definitely free my hands on the daily cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Vaccum cleaner ever invented

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing accuracy, speed, cleaning power. A must purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. I just bought another one for my sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just wish it was supported in HomeKit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase in the world. Everything works perfect and clean very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing it’s really good at cleaning . The wet mop is really nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LOVED this vacuum/ mop at first.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED ar first !! Was wonderful at keeping up with dog hair and high traffic areas. However, unit quit working two months after purchase. I have contacted Roborock countless times only to be given the runaround and no resolution to my non-working $1000 vacuum. Roborock claims a one year warranty on the unit, but does not seem to want to back their product. I have also contacted Best Buy customee service, and because I did not purchase the extended warranty nothing can be done on their end (the gentleman I spoke with was very kind) and have referred to Roborock to initiate warranty claim. I am highly dissatisfied with the Customer Service Roborock has given!!!! I have atleast 30 emails and have made numerous phone calls only to be told each time that my concern was “being escalated and someone would contact me in 24 hours”. They STILL never have! I hope Best Buy will consider pulling their products as this is truly unacceptable!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit. Tried them all. Had some issues with programming but wasn't to bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommand Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong Vacuum! Good for pets home. Easy set up and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it now!!! Ignore the price! 100000% better than anything Irobot makes!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far superior to roomba s9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a roomba s9 and braava and i have to say its life changing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy S7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, but s7 is better, again the s7 is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend to a friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to a friend and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine. Small Learning curve but over all glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s pricey but it is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way how it is working, save me a lot of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great functioning unit almost 5/5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but wish it had shared camera for remote viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roborock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about 3 months ago and it’s been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. This is science fiction made reality today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the roomba s9 and m6 mop this is night and day.

    I would recommend this to a friend